Mangates Reviews 

173
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently highlight the exceptional quality of the staff, describing instructors as highly knowledgeable, engaging, and genuinely passionate about helping participants succeed in their professional development goals. Attendees often mention that the scheduling process is smooth, and they deeply appreciate the practical, real-life examples shared during highly interactive learning sessions. Some reviewers were not happy with administrative reliability, noting significant communication delays or concerns regarding compensation processes. A few people also noted occasional disorganization, last-minute schedule changes, and introductory course materials that sometimes felt too basic for experienced professionals.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting that trainers are knowledgeable,... See more

User experience

People report positive experiences with user experience, often praising the personalized one-on-one training,... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised the customized content and... See more

Payment

Reviewers highlight ambiguous aspects of payment, noting that while some trainers eventually received their... See more

Instructions

Consumers find instructions to be ambiguous, noting that pre-course details were unclear and materials like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Location of training changed without calling attention to the change. This resulted in a lot of confusion day of. Also instructed us to bring laptops when they were not needed. Trainer was EXCELLEN... See more

Rated 4 out of 5 stars

Good overall but I didn't realize it would be USA-focused. The presenter was good to focus on what is relevant in Ontario. Some real-life examples or case scenarios would have been good (e.g. examples... See more

Rated 3 out of 5 stars

I cant seem to edit my previous review, so I am adding this one as an update. In my previous review, I outlined not having been paid after five month. Since then, a new contact person has re... See more

Rated 5 out of 5 stars

They provided us with one on one training that provided us room to work on and learn what we felt would benefit us the most. The trainer Shelby was excellent. She was very knowledgeable and she is ver... See more


Company details

  1. Training Centre
  2. also in
  3. Educational Consultant

Written by the company

Mangates is known as one of the world's leading competency developers that brings a unique approach for building specialized training programs. We have our entities throughout the globe. Mangates training divisions offer the same level of expertise and experience, which makes us stand out from the competition. Through our training courses, we help transform your organization for the better. By adopting advanced Techniques and New Ways of Working, we empower your staff with the knowledge and guidance to understand, engage with, and influence change. In-Class training programs are designed for individuals, who seek more personalized training experience and hands-on training requirements wherein Virtual Live is immersive learning, guided by the subject matter experts. All our classroom training sessions can be conducted On-Site at your workplace or a location that you choose, for the convenience and peace of mind of your employees. We help you develop any skill you need for any role. Participants will greatly benefit from our skill-set.


Contact info

3.7

Average

TrustScore 3.5 out of 5

173 reviews

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No recent history of asking for reviews

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3.7

All reviews

(173)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Collaboration and Diverse Training Opportunities with Mangates

Hello, I’m Maia Tsitskishvili, an Entrepreneur, Executive Coach, Life Coach, and Trainer. I collaborate with Mangates, delivering trainings in Leadership Skills, Organizational Skills, Financial Basics, Transformation, Agile Coaching, Train-the-Trainer, and more. Working with Mangates has been an enriching experience, offering opportunities to lead workshops in Las Vegas, California, Utah, or virtually, depending on the format. The Mangates management team excels in communication and scheduling, providing me with the chance to work with diverse companies and individuals, where I can apply my skills and expertise as a Trainer .

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Effective Communications Skills

My team took the Effective Communications Skills class with Jim. It was a great experience. We all learned various techniques to communicate more effectively. I would definitely recommend this class to anyone no matter their position within their company.

September 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Mangates is a scam

TDLR - This company is a scam.

I bought a ticket through EventBrite for in-person training on 8/23/24 and was not told the event location prior, so I sent an email to the address listed on the ticket. "Steven Jones" responded the day of class that it was being rescheduled for 9/4 due to an "unexpected trainer medical issue". I responded that this new date would work and he provided the location where it would be held.

On 9/4, I arrived at the location provided and no one associated with Mangates was there, so I called the phone number listed on the ticket. A woman picked up and told me that the class was cancelled AGAIN due to "trainer scheduling issues" and that "Steven" tried to alert me ahead of time via email but didn't receive a response - even telling me to check my Junk folder. The email I provided them is my business account that I check every day and no such email from "Steven" was ever received, even as Junk. Also, his email wouldn't have even been sent to the Junk folder since I had already been emailing with him about the first rescheduling. I told the woman on the phone this and she said that I could attend the virtual class on 9/6, to which I reluctantly agreed. Less than a minute later, I received an email from "Steven" saying to "please check my spam or junk folder for his previous email" along with a text block about class cancellation. Below this were several other text blocks about class cancellation dated 8/26, 8/27, 8/31, and 9/4 that appeared at first glance to be replies in the email thread, despite me never receiving them. However, instead of containing From, Sent, To, Cc, and Subject information like a normal reply, these blocks were separated by lines such as "On 8/26/2024 6:27 PM, Steven Jones wrote:". It was almost as if these blocks were added as part of the subject of the real 9/4 email to seem as though more emails were sent.

This obviously rang the alarm bells, so I started doing some digging on Mangates. I found a LinkedIn profile for "Steven Jones" who has "been a Mangates employee since 2015", but there is NO other information listed - not even about his education. I took a screenshot of his profile picture, ran it through a reverse image search website, and it came back with 4 results from stock picture websites. STEVEN JONES ISN'T EVEN A REAL PERSON LOL! I continued with my digging out of curiosity and found several 1-star reviews from people across multiple websites who had similar experiences and were corroborating that Mangates is a scam. These honest reviews seem to be shadowed by several other clearly fake 5-star reviews on the same websites. As an added bonus, I also found a customer review posted on their Facebook page on 6/10 from "Leticia Ortiz" with a picture beside it. I reverse image searched this picture and it came back with 2 results from stock picture websites as well.

After finding all of this out, I spoke with the same woman on the phone again and told her that I no longer wanted to attend the virtual class on 9/6 or any others and would like a refund. She tried to offer me a "one-on-one training opportunity" instead, which I obviously declined. She said that she would move forward with the refund process and I would receive it within 7-14 business days. We'll see if that actually happens!

In summary, Mangates is a scam company that uses fake names/pictures for employees/customers to receive money without actually providing the services they claim to. I would highly recommend going elsewhere for your training needs!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thorough Content; and Professional and Communicative

I recently taught the Practical Sales Skills course. From start to finish, I had an excellent experience working with Mangates. From their initial outreach, through contracting, course preparation, wrap-up, and payment, they were professional, well organized and highly communicative, often answering my questions before I even asked. The course content was comprehensive and well-organized, and their staff members that worked with me were top-notch.

July 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Internet Marketing Fundamentals online Training par excellence

Just finished providing an amazing training for Mangates Training on Internet Marketing Fundamentals. This was an online training and was efficent and succinct. Having been provided with excellent materials, slides, workbooks and training manuals the system went like clockwork and the client gave outstanding testimonial and feedback. Thanks for the wonderful opportunity and experience

July 18, 2024
Unprompted review
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Rated 4 out of 5 stars

I was a trainer for a Mangates class…

I was a trainer for a Mangates class recently. I was contacted on very short notice, given the materials, and taught the class all within about 36 hours. The class went very well and I was paid. I'm giving four stars because several things on Mangates part could have gone better, but my experience was generally positive and I did get paid. The feedback I got from the students was very positive. I can't say much about Mangates, as I have had little experience with them up to this point, and I would encourage others to read others reviewers comments and make up their own minds.

June 25, 2024
Unprompted review
Rated 4 out of 5 stars

Mangates Collaborates and Strives for Success

With over 20 years of L&D experience, I've been privileged to collaborate with Mangates TS for seven months as an ID Training Facilitator and Consultant, I can attest to their exceptional commitment to professional training standards. While there have been a few gaps, their communication has always been reciprocal, empathetic, clear, and timely, ensuring that all parties are aligned, informed, and satisfied. Mangates TS excels in adapting to multi-site, onsite, and eLearning environments, easily meeting clients' diverse needs. Their adherence to structured training processes and practices is commendable, contributing significantly to my seamless delivery of practical, relevant, and engaging educational services.

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

A Pleasant Change

I was pleased with my experience. As a seasoned training professional, it was good to get the opportunity to teach in person since so much of what I do is eLearning.

July 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Good experience

The organization prides itself on employing experienced trainers who are experts in their fields. These trainers use proven adult educational methods combined with industry expertise to deliver exceptional training experiences. We appreciate the practical support provided both before and after training sessions, which enhances their learning experience.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t agree to do trainings unless you get payment upfront!

If you get contacted to do a training for this company, make sure you get paid upfront. Did 3 trainings for them and only got paid for 1/2 of the first training. Contract was to be paid within the 5 days after training. It’s been almost a month for 1st and 2 weeks for the rest. Keep getting told “you’ll receive payment this weekend” or “Give me 1 Day to check I’ll let you know” now they are not answering. Funny thing is they offer training for Managment and communication but have failed drastically.
Do not fall for it!

June 4, 2024
Unprompted review

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