Manheim - Birmingham Reviews 7

TrustScore 4 out of 5

3.8

Whitworth Close, WS10 8LJ Wednesbury, Darlaston, GB


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Rated 1 out of 5 stars

Bloody disgusted grade 3 car with full sure check Boot and back seats full off moldy water car stinks mold AND MOLD ALL OVER everywhere was I’ll to colllect in 2 days off sale said must been... See more

Company replied

Rated 2 out of 5 stars

Autotrader state Manheim Ltd will call soon, after 7 days I called them and arranged an appointment. On the appointment day, confirmed the call would take place, Manheim told me it would. I washed the... See more

Company replied

Rated 5 out of 5 stars

I do not normally leave reviews, but this my experience of dealing with Manheim. I have sold two vehicles and have found them to be punctual, professional, and extremely courteous when dealing with me... See more

Rated 1 out of 5 stars

we bought a vw polo 39/39 surechecked auctioneer pushes 39/39 only thing on collection the transport co advised us 2nd and 3rd gear problem,when the independent sure checker came down,he works for man... See more


Company details

  1. Auto Auction
  2. Vehicle Inspection

Written by the company

Manheim are a global, family owned business and a leading UK provider of integrated products and services for the vehicle remarketing sector. From vehicle auctions and inspections, to transport and reconditioning, Manheim connects up more of the vehicle remarketing chain, working closely with manufacturers, fleet operators and dealers to support the used vehicle market. Through unrivalled wholesale to retail know-how, strategically connected remarketing solutions and a uniquely forward-thinking approach, Manheim aims to bring you more value today and future-proof your business for tomorrow.


Contact info

  • Whitworth Close, WS10 8LJ, Wednesbury, Darlaston, United Kingdom

  • 0333 136 1018

3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent communication

Excellent communication. Rang before inspection to advise timings. Professional and thorough during inspection. Good people skills and respectful of property.

March 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Bloody disgusted grade 3 car with full…

Bloody disgusted grade 3 car with full sure check

Boot and back seats full off moldy water car stinks mold AND MOLD ALL OVER everywhere was I’ll to colllect in 2 days off sale said must been heavy rain lafin car didn’t even have a sunroof at the fact got your money your problem 2 inches off water in rear foot well bald Tyers charged online fee disgusting how a grade 3 car can be sold and the water NOT shown all the pictures removed on line AFTER THE ISDUES BOUGHT TO ATTENTION
THEY HIDen THE WATER ISSUE AS IT WAS MARKETING FOR THEIR REGULAR TRADE COMPANY
Tyes 3|4MM min all legal not one was flat BALD got serious issues letting water in car roof skin not sealed email d3llx @ hot Mail , co. Uk for pictures
Last car was nodded up by £100 when I was told it was sold with one bid only and a unshown cracked windscreen
BEST SEE AND BID IN PERSON IF KNOW WHAT YOUR BUYING NOT ON PICTURES ON LINE DEFO NO NO

December 4, 2024
Unprompted review
Manheim - Birmingham logo

Reply from Manheim - Birmingham

We're sorry that you feel that you had a negative experience. To escalate your concerns, please contact our Customer Relations team on the following options: 0113 393 2001 or email: UKCA.customer.relations@coxautoinc.com

Rated 2 out of 5 stars

Autotrader state Manheim Ltd will call…

Autotrader state Manheim Ltd will call soon, after 7 days I called them and arranged an appointment. On the appointment day, confirmed the call would take place, Manheim told me it would. I washed the car and waited for what was described as a video call, no one called. Seems very poor communication.

April 25, 2024
Unprompted review
Manheim - Birmingham logo

Reply from Manheim - Birmingham

Thank you for your feedback. We are sorry to hear that you were unhappy with our car buying service. To enable us to offer further support, please could you kindly direct your comments to instantoffer@manheim.co.uk. A member of the team will acknowledge your email within 24 hours and provide a written response within 5 working days.

Rated 1 out of 5 stars

we bought a vw polo 39/39 surechecked…

we bought a vw polo 39/39 surechecked auctioneer pushes 39/39 only thing on collection the transport co advised us 2nd and 3rd gear problem,when the independent sure checker came down,he works for manheim on test drive he found nothing wrong,we took him out all of SUDDEN no 2nd to 3rd just a load gears GRINDING in cock in a sock HE AGREED THERE WAS AN INTERNAL FAULT THOUGH,then surecheck say sorry its only a static test,oh but its notchy not on my test drive,these are the same as bca,aston barclay,sure check means nothing just another money spinner,well done to manheim it took 2 weeks for them to turn up and tell us your on your own,in that 2 weeks we are not allowed to touch the car,,,,,angry is mild for how i feel,manheim darlaston in the midlands very poor show guys HX63LVZ

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

I do not normally leave reviews

I do not normally leave reviews, but this my experience of dealing with Manheim. I have sold two vehicles and have found them to be punctual, professional, and extremely courteous when dealing with me. Paul inspected/appraised my vehicle yesterday and more than matched the experience when I sold them the first vehicle. There was none of the usual bluster/smoke screen tactics deployed in the used car industry. The trick is to do your own research on prices and appraise the vehicle honestly noting down all the defects you know about (all cars have them). In both my cases the appraisers pointed out I may have been overly pessimistic and reflected this in the price offered. Obviously, you are not going to get private sale prices, but given the minefield of selling privately, I was more than happy with service Manheim/Paul provided!

November 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Bought a car online

Bought a car online, spoke to a lady called Lyndsey at Birmingham and she was very helpful and polite and even called me back when she said she would.
Sorted my issue out and was vey impressed with her response.

May 2, 2023
Unprompted review
Manheim - Birmingham logo

Reply from Manheim - Birmingham

Thank you for your feedback, we are pleased that you were satisfied with the level of service given.

Rated 5 out of 5 stars

…The Maria Askey experience

Sold my vehicle today to Manheim.Maria Askey the assessor was very professional but still remained a real person and a delight to deal with and everyone was happy.

June 12, 2023
Unprompted review
Manheim - Birmingham logo

Reply from Manheim - Birmingham

Thank you for your feedback Phillip, we are pleased that you were satisfied with the level of service given.

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