Mannys Reviews 41,769

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, often going above and beyond to assist with purchases and provide expert advice. The service is frequently highlighted as excellent, with many appreciating the efficiency, clear explanations, and personalized guidance throughout their shopping journey. Reviewers also commend the competitive pricing, reasonable postal costs, and the fast, efficient, and well-packaged delivery service. However, some people experienced issues with damaged items upon arrival or found that certain products did not meet their expectations, such as a capo causing buzzing. A few customers also noted occasional delays in receiving goods or felt that staff lacked specific product knowledge in certain areas, leading to unsuitable purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality and fantastic sound... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the politeness, understanding, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt, fast, and efficient... See more

Price

Customers had positive experiences with price, consistently finding competitive pricing and reasonable postal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My grandson Santiago purchased equipment for his guitar. Mannys were wonderful in allowing him to test out the equipment and they explained everything to him. They answered any questions that he had... See more

Rated 5 out of 5 stars

Always great dealing with Mannys...this time no exception. Ordered an early model Seafoam Green guitar coming....and was looked after in true totally professional customer service....as usual....whic... See more

Rated 5 out of 5 stars

For someone who finds navigating the technical world of choosing the best hi-fi components for my situation a bit daunting it was great to have Bryce lead me (gently, courteously, and non-judgmentally... See more

Rated 5 out of 5 stars

My purchasing experience with Mannys has been very pleasant on every occasion, without exception! Your prices are always competitive, your postal costs are very reasonable, (especially for interstat... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

42K reviews

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Rated 5 out of 5 stars

One Stop Shop....Best in the Business...

Always great dealing with Mannys...this time no exception.
Ordered an early model Seafoam Green guitar coming....and was looked after in true totally professional customer service....as usual....which is why I like dealing at the Real Deal music store... Mannys....5⭐⭐⭐⭐⭐

May 12, 2026
Rated 4 out of 5 stars

Really friendly staff

Really friendly staff who helped me out with an exchange when I purchased a guitar but changed my mind.

I’m not sure if any guitar experts work there but if not it would be good to have someone who knows guitars to help customers make a purchase.

April 23, 2026
Rated 5 out of 5 stars

My purchasing experience with Mannys…

My purchasing experience with Mannys has been very pleasant on every occasion, without exception!
Your prices are always competitive, your postal costs are very reasonable, (especially for interstate). And your delivery service is prompt and easy to track.
I especially really like the nice touch of sending your 'Mannys Jelly Beans Pack' with every purchase! That's a nice touch...and has 'swung the deal' in your favour on a couple of occasions!

May 14, 2026
Rated 5 out of 5 stars

very easy to order

very easy to order, got exactly what I wanted (high quality and fantastic sound from my Bose speaker. Fast and efficient delivery and follow up invoicing also great for the tax man

April 22, 2026
Rated 5 out of 5 stars

Easy to deal with both online and in person.

Easy to deal with both online and in person. Their response to my asking for their second price is not always successful. However, gotta ask. Derringers in SA coming into the Mannys' gig has been a plus. Sometimes there is a wait for gear. C'est la vie in business today.

May 12, 2026

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