I’ve had such a great experience with their product and customer service. Their response time for a needed part was very good and they shipped more than expected. I would highly recommend them for you... See more
Company replied
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Review summary
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Razor works well. Not as good as a blade but it is next best thing. I have tried a few of the cheaper ones and they will nick you. Manscape does not. Or hasn't yet anyway. The boxers are fricking... See more
Company replied
Would be 5 stars but the shipper lost my package. Manscaped quickly resolved the issue and sent a replacement.
Company replied
The first product I bought got spoilt and I couldn't get help with fixing it or a replacement.
Company replied
Company details
- #75 of 122 best companies in Online Marketplace
Written by the company
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Contact info
10054 Old Grove Road, 92131, San Diego, United States
- (800) 497-3037
- support@manscaped.com
- manscaped.com
4.2
Great
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Warranty service was great.
April 21, 2026
Reply from Manscaped
Hi Michael,
Thank you for taking the time to leave a review. We’re happy to hear the warranty service for your Lawn Mower® 5.0 Ultra Foil Blade worked out well for you.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Varley,
We appreciate your review. We’re glad you’re happy with the product and the service you received.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Sam,
Thanks for taking the time to share your experience. We’re happy to hear our team was able to help you so quickly.
- Best, The MANSCAPED® Team
Had issues with my razor charging or…
Had issues with my razor charging or turning on. Reached out to Manscaped about the issue and because I didn’t have my receipt from over a year ago I was not going to be able to get a replacement. However the customer service team was able to fix the issue and I’ve got my brand new one working perfectly. Always 5 stars for Manscaped, they treat their customers right.
April 21, 2026
Reply from Manscaped
Hi Jay,
Thanks for sharing your experience! We’re really glad our team could help troubleshoot the issue and get your device working again. We’re grateful for your 5-star rating—it really means a lot to us!
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Justin,
Thanks for the kind words! We’re thrilled to hear you’re happy with the product and our customer service—we truly appreciate your support.
- Best, The MANSCAPED® Team
Great customer support
April 21, 2026
Reply from Manscaped
Hi Jerica,
Thanks for the great feedback! We’re happy to hear our customer support met your expectations and truly appreciate your support.
- Best, The MANSCAPED® Team
Amazing customer service
Amazing customer service! The issue with my device was expedited quickly and efficiently.
April 25, 2026
Reply from Manscaped
Hi Jeff,
We appreciate the feedback! We’re glad we could resolve the issue quickly and efficiently. We truly appreciate your support.
- Best, The MANSCAPED® Team
The head shaver broke and they…
The head shaver broke and they immediately gave me a new one, and an upgrade at that! Very good! Best customer service I’ve ever experienced, and Im not just saying that!
April 21, 2026
Reply from Manscaped
Hi Elyiah,
Thanks so much for sharing your feedback! We’re really glad were able to assist you with your issue. Hearing that this was the best customer service you’ve experienced truly means a lot to us. We appreciate your support and thank you for being a MANSCAPED® customer.
- Best, The MANSCAPED® Team
Thank you!!
April 20, 2026
Reply from Manscaped
Hi Kurt,
You’re very welcome! Glad I could help.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Reeve,
hanks for the feedback! We’re glad you’re enjoying our advertising—it means a lot.
- Best, The MANSCAPED® Team
Needed a replacement guard
Needed a replacement guard. They sent me 2. I like this company.
April 25, 2026
Reply from Manscaped
Hi Rick,
We’re glad we could get you taken care of and send out the replacement guards. Thanks for your continued support!
- Best, The MANSCAPED® Team
I like that you stand behind you… my husband live it this shaver and he was very happy that you where able to help.
I like that you stand behind you product.
Also you have answered all my questions and you replaced the shaver.. I would recommend you to all my family thank you for all your help..
April 25, 2026
Reply from Manscaped
Hi Marisela,
Thank you so much for the kind words! We’re glad we could answer all your questions and get a replacement out to you quickly. Its important to us that we stand behind our products. It means a lot to know you’d recommend us to your family. Thank you for being a valued MANSCAPED® customer.
- Best, The MANSCAPED® Team
the customer service team were fast and…
the customer service team were fast and efficient attending my questions about a broken component. I really value the product so having someone reply back, find the part, and deliver it in record time is a big plus.
April 18, 2026
Reply from Manscaped
Hi Eddie,
Thank you for sharing this! We’re glad our customer service team could quickly help with your questions and resolve your issue. We really appreciate your support!
- Best, The MANSCAPED® Team
If you don’t have one of these razors you need one now
If you don’t have one of these razors now you need one now if you want perfect grooming downstairs
April 27, 2026
Unprompted review
Reply from Manscaped
Hi Darrell,
We are glad to hear you’re enjoying the results and that the product is helping you feel confident and well‑groomed. Thank you for taking the time to let us know about your experience!
- Best, The MANSCAPED® Team
No hassle replacement!
Had an issue with my beard trimmer not charging and they replaced it for me right away with no hassle. Very great experience as a customer!
April 25, 2026
Reply from Manscaped
Hi Skyler,
Thank you for the positive feedback! We’re glad to hear our team was able to get your Beard Hedger® replaced quickly and without any hassle. Providing smooth, stress‑free support is always our goal. We appreciate you being a customer!
- Best, The MANSCAPED® Team
5.0 Lawnmower
The 5.0 did not miss one stroke compared to the 3.0 and 4.0. The 5.0 is 2x as big as the others. When I used the foil, I had a smooth shave!!
April 21, 2026
Unprompted review
Reply from Manscaped
Hi Neil,
Thank you so much for sharing your experience! We’re happy to hear that you are satisfied with The Lawn Mower® 5.0 Ultra. We appreciate you taking the time to leave this feedback and are glad the upgrade is working well for you!
- Best, The MANSCAPED® Team
I was given this as a gift just shy of…
I was given this as a gift just shy of two years ago and the motor eventually ran out. Landscape was quick to replace it and honor the warranty! Extremely impressive customer service and I love the product!
April 20, 2026
Reply from Manscaped
Hi Parker,
We're happy to hear that you love the product! We appreciate your positive feedback and are glad we could honor the warranty.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Dominick,
We're happy to hear that you received the replacement Guard Combs! Thank you for your positive feedback.
- Best, The MANSCAPED® Team
Top notch customer service
Top notch customer service. Easy communication and quick responses
April 20, 2026
Reply from Manscaped
Hi Jason,
Thanks for the great feedback! We’re happy to hear our customer service was easy to reach and quick to respond. Thank you again for choosing MANSCAPED®.
- Best, The MANSCAPED® Team
I’ve got to give credit to Manscaped
I’ve got to give credit to Manscaped — they really came through for me. The previous trimmer I had broke on me twice, so yeah, that part wasn’t great… but what matters is how they handled it, and that’s where they earned my respect.
They sent me the latest version of the trimmer with no hassle, and right away you can feel the difference. It’s smoother, easier to control, and overall just feels like a big upgrade. You can tell they improved the quality, it feels more solid and reliable.
What stood out the most was their customer service. No runaround, no wasting time, they handled everything quickly and made it right. That goes a long way.
At the end of the day, it’s not just about the product, it’s the whole experience. And in my case, they stepped up like a real brand should. I’m definitely sticking with them.
April 20, 2026
Reply from Manscaped
Hi Yoel,
We appreciate you sharing your experience! We are happy to hear that our team resolved the issue and provided you with an upgraded product. We value your feedback and are glad you're sticking with us.
- Best, The MANSCAPED® Team
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