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Company details

  1. Building Society
  2. Mortgage Lender
  3. Savings Bank

Written by the company

The Mansfield is a modern independent building society that has been serving its customers since its formation in 1870. Over 150 years later The Mansfield continues to be a safe haven for thousands of savers, as well as a ‘can do’ lender for those looking to purchase property in England, Wales and Scotland. Proud of its personal approach to serving customers, Mansfield doesn’t use automated credit scoring systems or call centres and puts people first.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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Rated 5 out of 5 stars

on any occasion I have had to contact…

on any occasion I have had to contact Mansfield staff are always friendly and helpful. And help to sort out any problems .
at the end of the phone call I know that the query I had has been resolved.

May 5, 2026
Unprompted review
Mansfieldbs logo

Reply from Mansfieldbs

Thanks for the feedback Mark!

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Rated 4 out of 5 stars

Traditional local building society

Traditional local building society, steeped in history that provides an excellent service and savings rates.
Lovely staff, very helpful and easy to contact them by phone with no long wait.
I always support local and mutual societies.
Only recent problem has been they sent me some forms - I asked for 2 and they only sent one ! And they put on a 2nd class stamp rather than a 2nd large ! Cost me £1.50 in excess postage charges !
Would have been 5 stars but for this.

August 24, 2024
Unprompted review

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