Manualslink Reviews 149

Paid 98p for a manual one week later 60.00 taken from my account. Reported as fraud!

I was recently notified by my bank of a $69 charge by you, that they blocked. I did not authorize this charge and will not pay it for a booket that I barely need. Nor was i aware that this was a club of sorts. Since then, I received your email stating that you found something. I haven't opened or downloaded it and will not.

I ordered an email version of a rice cooker instruction manual for $ .95 and was billed $99.95. The company tested the water with my credit card co. By submitting the $ .95 charge initially and when that went thru, they billed $99.95. So if you are in the market for $100 27-page email manuals, these are your guys.

Dispute
On 1/25/2024, I ordered an email version of an instruction manual for a high-end rice cooker for the price of $ .95. Also on that date, the USAA app showed that USAA had declined the $ .95 charge, which then appeared later indicating it had been accepted. This indication has since disappeared from the app.
On 1/31/24, I noticed a $99.95 charge to my account. I emailed the company about the charge and told them that I could not disputed at present because the charge was still pending but that at my earliest opportunity I would dispute it.
On 2/1/24, the company responded telling me it was unfortunate that I was unhappy with their services, told me they would cancel my "subscription", referred me to an unidentified paragraph in their terms and conditions, but never addressed the issue directly.
On 2/21/24, I disputed the $99 charge over what I had agreed to pay.
Ifind it remarkable that this firm apparently thinks that burying $100 charge in their terms and conditions is ample notice to the customer. It strikes me as nothing less than fraud.

As stated within several previous customer reviews, I too have had a recent bad experience with this company. I have also been "stung" with an additional charge of £99.95 (GBP) against my credit card. The actual service I required was for a technical user instruction for a Salter Hot Air Fryer, which I had received as a Christmas present. I actually received this document with what I thought was a total purchase cost of £0.95 (GBP). Only to find one week later an additional £99.95 (GBP) had been charged against my credit card by Manualslink.com. I immediately questioned this with them and was informed this additional charge was included within their T&C's and also online website. I checked and could not find any confirmation to substantiate their statement. After several exchanges of correspondence, I have now been reimbursed with the full cost of £99.95. I will not use this company again in the future and I suggest YOU also do not!!!

Company response to customers is excellent. I have received rapid responses to questions asked and parts needed to be replaced.

I requested a repair manual and they sent me an electronic owners manual. When I reached out to them they never responded back but tried charging my credit card $99. I would not recommend doing business with them. They'll take your money and not deliver what you requested.

Your web site is deceptive. I saw a charge for $0.95 cents, which I accepted. My credit card company blocked that charge but then I accepted it. Then a charge for $99.95 showed up on that card. I would definitely not pay $100 for a manual for a 25-year-old microwave oven. So, buried in the Term of Service, I then found the text for the subscription racket. Shame on me for falling this scam again.

I am writing to warn you of Manualslink.com
I wrote and requested a manual for a very old vacuum cleaner that I have. I was charged $0.95 for the manual and asked to fill in my email address and then I received a subscription which I did not request and nor do I need, nor do I know what it is for and I am being charged $99.95 a month for nothing! I am not receiving anything just being charged an outrageous amount of money! I am an old age pensioner and feel as though I have been scammed because I have no idea how this subscription attached to my request for a single manual. I suggest that you read very carefully before making an order for ONE simple item

They made the effort, found the owners manual and sent it to me. I really appreciated the time and effort the company put toward this.

Neither the picture in the guide provided or in your report locates the button described as the control site providing activation for reversal of the fan's direction. Such a button is not on the remote control/front or back.
Any additional information is welcome.

I was unable to open the manual and my credit card company notified me that you charged me $108.00 for this manual. This is outrageous! Please credit my card and delete the card information. The boneco machine is broken snd cannot be repaired.Therefore, even if I could open the manual, it id of no use to me.

I received my manual successfully! When I did my online purchase the price was $ 0.95. Unfortunately my bank is set up to deliver fraud alerts for low $ value because that could be a scammer trying to hack one's credit card. When my bank called shortly after my purchase I was able to verify that I did this purchase. It took a little more than 2 days to recieve the email with my manual attached. I was worried during that time hoping you were not scammers. I have recently had my credit card hacked because I shop on line quite a bit so I'm watchful. The email I received when I purchased said that I would receive my manual "within 24 business hours". thanks again for finding it for me.

Unfortunately, although the model on my watch and the manual is identical, clearly the instructions don't match my watch. Just trying to set the time:
"Push A, seconds will blink." No. The hours blink.
I was never even able to set the time, let alone use the watch.

Dear folks at Manuals: the 5 page instructions you sent are what I already had; these instructions are useless to describe how to record continuously, how to play back recordings, how to set up continuous loop recording, and other functions that are clearly part of this system, but not described or explained in any way on the manual which I received with the equipment, and which you sent me an identical copy.

Please refund my money, as your service has not helped me in any way.

I just had a charge show up on my Visa Card for $99.99 that was not authorized by me. I made one request to look at a manual online for $0.95, but got charged a second $0.95on my Visa Card. Remove the unauthorized $99.99 charge and the second $0.95 charge that was not authorized by me either. Your website seems to be set up for entrapment after seeing what just happen to my transaction thinking I am spending $0.95,but get charged $100.94 moreh. What a racket! I am in contact on this matter with my Visa Company and the FBI. I just saw these 2 extra charges on my account today on 1-23-2024.

This is a scam. I paid 95 cents to order a manual which I got, but then my credit card was charged $100 for an annual subscription that I did not order.

I was billed / charged thru my credit card here in the Philippines in the amount of $ 69.95 under the name MANUALSLINK.COM LONDON GBR twice! One was last October 22,2023 (which I inadvertently paid) and the last one with sale date December 22,2023.

Why would I be billed/ charged with this amount while I did not order for this??? You can check your email with me last August 17, 2023. I am demanding for a refund of my first payment and will not pay the last charged to my credit card. I will inform my bank regarding this.

A couple of read reviews revealed that this particular flash light has a problem with battery leakage. I had this problem but at the same time I cleaned up the battery cartridge holder minus a couple of corroded coils and put new batteries in and the flash light works great so far! I'm pleased but perplexed of why it's working due to the batter placement coils on the bottom are missing 2 of them and still it lights up. I can honestly say this is one of the best flash lights I have ever invested in so far.

For whatever reason my new refrigerator did not come with a manual and this website seemed the logical choice to acquire one. I was not disappointed as my request was processed quickly and effectively.

Manualslink was able to find the exact manual that I had searched for but could not find anywhere. All for 99 cents. I will definitely use this service anytime I am in search of a hard to find manual…