Manualsmate Reviews 571

Didn't receive the manual requested for 95p, then charged E149.99 for 2-monthly subscription. Absolute rip-off. Contacting the bank.

Originally ordered an instruction manual for a certain microwave price 82p. They sent the wrong one and then charged me £132.00 subscription a month without my knowledge. Had to go through my bank to dispute unorthorised payments and the bank blocked them too.

Beware this website. I ordered a manual for a small price. They then tried to take out over £100 for a subscription I had not signed up for. Luckily my bank blocked it.

I regularly hand wash garments but the spin only doesn't work. The garments are still wet through at the end of a very lengthy cycle when all you need is a quick spin . The dispenser tray is full of water at the end of each cycle. I wish I had read other people's reviews before buying.

Requested and paid for workshop manual for a Honda CL77 motorcycle.
Initially recieved a manual for a Chrysler Pick up,then after contacting manualsmate I got a 7 page document on helpful tips.
Waste of time and money-BEWARE!!

Absolute scammers,they charged me 0.95euros which I thought was all I was paying only to find a month later they charged me 149.99 euros saying subscription fees even though I hadn't signed up to anything,total scammers they should be shut down as nowhere did it state these fees when looking on their website.fuming.

Absolute rip off why are they still on google search? Initial manual 83p then £132 bimonthly subscription charge which automatically kicks in after 7 days. Whilst this is on website certainly not clear and hidden under benefits heading??? Basically scam outfit. AVOID!!!!

Be very careful when dealing with this site, you are automatically signed up to a subscription after 7 days! When your 1st payment is as low as 90p they then go on to take £ 132.00 from your bank account

My complaint is along the lines of the majority of people speaking here. After agreeing a payment of 85 euros online, £130 was taken without any notification. I've contacted my bank who have prevented any further theft from my account. I've also emailed these scammers for a refund but I'm not holding out much hope. When I was on the website tonight writing my email I noticed there was a further payment due to be taken of £149.99. How can they be stopped?

Absolute shower, like many others I was charged for a larger amount than published a few weeks later. After cancelling they continued to deduct £24.90 form card even when I had closed by account. They are deceptive, uncommunicative with a terrible business ethic. I do not trust them. I am reporting this behaviour as credit card fraud.

I puchased a copy of a lawnmower manual as apdf for £0.84, which seemed ok value when it arrived eventually.
Then they charged £130.51 a couple of weeks later, and 2 months after that another £130 - all for one pdfcopy of a document.
DO NOT USE THEM!!!!
They areScammers and need their website taken down

DO NOT USE MANUALMATES>COM THEY TAKE A FRAUDULANT SUBSCRIPTION WHEN INTIALLY YOU BUY A MANUAL FOR o.83p THEY TRIRED TO TAKE £130.61 LUCKY FOR ME THERE WAS NO MONEY IN MY ACCOUNT.

This company is a scam as all the poeple are saying keep away and report it

I fell for this Manualsmate scam a year ago. They were taking c £60 a month then. I see it has risen to c£130.
With so many reviews exposing them as Scammers how are they still in business??!!
Anyway, Learnt my lesson the hard way. Before giving my bank details to any Company online, I will first check them out on Trustpilot.

Taken pending payment 131.15 without my authority....sent email this morning

Want reassurance it will not go through my bank..no subscription....no authority..

Since only 15 mins after a phone call I managed successfully to speak and it looks like an automatic subscriptions..all sorted no money will be taken , very actually nice customer services at the end. They have an Uk phone no.to discuss.

Complete SCAM. DON'T touch them.
You won't get your manual but they will take the payment, and then a few days later they'll take another larger payment, by which time you may have forgotten about the first bad experience,
This happened to me.
AVOID them.

Took 0.83p then tried to take £133

Avoid avoid avoid at all costs

Do not get involved with these people

APPALLING / DREADFULL business
WHAT a SCAM ! No address shown, no name or contact details
Took £130 from my account without my knowledge or agreement and refuses to refund it. I just hope I can get it back. John in Blackpool UK

I thought I was paying 99p for manual for mobility scooter. Didn't get manual and they automatically signed me up for a subscription and tried to take £133.84 from my bank. Fortunately my bank blocked payment. Disgrace.......

I recently purchased a help manual from this company for 89P little did I know that they were going to try and get £133.00 or so out of my bank. The first time "yesterday " I didn't have enough funds, then tried again today but I think it's blocked now, be very wary .