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Mapmymole Reviews 271

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TrustScore 5 out of 5

4.9

Health Consultant
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often receiving results and reports within hours or a day. Many highlight the professionalism and helpfulness of the staff, noting their ability to put people at ease and provide clear information. The user experience is frequently described as easy and streamlined, making the process of getting moles checked convenient and stress-free. However, some customers also noted that the process for further investigation could be more integrated with GP surgeries, expressing concern about potential delays and additional costs to the NHS in certain situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed of... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

User experience

People report positive experiences with the user experience. Customers found the process very simple,... See more

Based on these reviews

Rated 5 out of 5 stars

I visited the Cindy Knight Clinic in Hildenborough, Kent and found the whole map my mole process from start to finish brilliant. I very quickly had the results from a consultation dermatologis... See more

Company replied

Rated 5 out of 5 stars

I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further... See more

Company replied

Rated 5 out of 5 stars

I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the m... See more

Company replied

Rated 5 out of 5 stars

Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the info... See more

Company replied

Company details

  1. Health Consultant
  2. Diagnostic Center
  3. Medical Diagnostic Imaging Center
  4. Self-Service Health Station

Written by the company

Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.

Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, speedy replies, with detailed reports for both partitioner and patient.

October 31, 2025
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Reply from Mapmymole

Thank you for this positive feedback.😊

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Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service, enabled me to get a GP appointment within the required time frame.

September 5, 2025
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Reply from Mapmymole

We are so pleased it's been a smooth process for you.💙

Rated 5 out of 5 stars

Speedy

Speedy, professional service

November 2, 2025
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Reply from Mapmymole

Thank you so much!💙

Rated 5 out of 5 stars

Very professional service

Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the information. This could be more streamlined. This was suggested by my GP.

September 30, 2025
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Reply from Mapmymole

Thank you for this feedback, Charlotte. We will take it on board.😊

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Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Response time was very fast: one day after consultation I received results

October 31, 2025
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Reply from Mapmymole

So pleased you had a positive experience with us!🤩

Rated 5 out of 5 stars

Amazing

First of all the practitioner made the whole experience easy by explaining what would happen and when. A simple procedure which has totally put my mind at rest. The response from the Dermatologist was literally in the next day and all was negative and very reassuring.

October 6, 2025
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Reply from Mapmymole

We are so pleased you had a positive experience with us and the clinic!🤩

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Rated 5 out of 5 stars

Brilliant service all round!

I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the morning, and by 11:30 i had a detailed report by a dermatologist. Absolutely brilliant all round. Would highly recommend.

October 2, 2025
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Reply from Mapmymole

Thank you so much! This means everything to our service!💙

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