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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often receiving results and reports within hours or a day. Many highlight the professionalism and helpfulness of the staff, noting their ability to put people at ease and provide clear information. The user experience is frequently described as easy and streamlined, making the process of getting moles checked convenient and stress-free. However, some customers also noted that the process for further investigation could be more integrated with GP surgeries, expressing concern about potential delays and additional costs to the NHS in certain situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed of... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

User experience

People report positive experiences with the user experience. Customers found the process very simple,... See more

Based on these reviews

Rated 5 out of 5 stars

I visited the Cindy Knight Clinic in Hildenborough, Kent and found the whole map my mole process from start to finish brilliant. I very quickly had the results from a consultation dermatologis... See more

Company replied

Rated 5 out of 5 stars

I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further... See more

Company replied

Rated 5 out of 5 stars

I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the m... See more

Company replied

Rated 5 out of 5 stars

Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the info... See more

Company replied


Company details

  1. Health Consultant
  2. Diagnostic Center
  3. Medical Diagnostic Imaging Center
  4. Self-Service Health Station

Written by the company

Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Rated 5 out of 5 stars

If I hadn't went to beautician

If I hadn't went to beautician, that provided that service I would never have thought off getting the mark on my face checked, I'm waiting on hospital app to investigate it , so thank you to Geraldine for the service that was provided

May 31, 2025
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Reply from Mapmymole

Thank you! We wish you a smooth journey. 😊

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Rated 5 out of 5 stars

Ease of clinicians appt time and…

Ease of clinicians appt time and efficiency of reporting - this is the way forward, cant understand why the NHS just don't outsource to relieve Gp pressure.

May 30, 2025
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Reply from Mapmymole

We completely agree! Hopefully soon.🤞

Rated 5 out of 5 stars

Peace of Mind

I picked up one of your leaflets at the English Rose Beauty Salon. I asked about the service and booked an appointment for Jo, the owner, to have the scanning procedure performed on a mole I had. I had the analysis back the same day and much to my relief it wasn’t cancerous.

May 30, 2025
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Reply from Mapmymole

We are so pleased you had a positive outcome!😊

Rated 5 out of 5 stars

Partnering with Map My Mole – A Game-Changer for The Blemish Clinic

As the owner of The Blemish Clinic, our top priority has always been to provide the highest standard of care in skin health and early detection. Partnering with Map My Mole has been one of the most impactful decisions we’ve made in enhancing our services.

This partnership has allowed us to offer our patients a seamless, efficient, and highly accurate mole mapping service that complements our clinical expertise. The technology behind Map My Mole is robust and intuitive, enabling us to detect potential skin cancers earlier and with greater precision. It has not only elevated the quality of our diagnostic capabilities but also improved patient peace of mind — they know they’re getting the best possible assessment without unnecessary delays.

Since integrating Map My Mole into our practice, we’ve seen an increase in patient engagement, early detections, and ultimately, better health outcomes. The process is quick, accessible, and fully aligned with our mission to make skin health a priority for all.

I would wholeheartedly recommend Map My Mole to any clinic looking to advance their dermatology services. It’s been a transformational addition to The Blemish Clinic, and we look forward to continuing this successful partnership.

May 23, 2025
Unprompted review
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Reply from Mapmymole

Thank you to The Blemish Clinic for such a thoughtful and encouraging testimonial.

At Map My Mole, our mission has always been to support clinicians with advanced, reliable tools that enhance early skin cancer detection and streamline patient care. Hearing that our partnership has made such a meaningful impact on your services — from improving diagnostic precision to increasing patient engagement — reaffirms why we do what we do.

We’re proud to collaborate with a clinic so deeply committed to skin health and early intervention. Your dedication to providing the highest standard of care is clearly reflected in your approach, and we’re honoured to be part of your journey toward better patient outcomes.

We look forward to building on this partnership and continuing to innovate in support of your excellent work. Thank you for trusting Map My Mole.

Warm regards,
The Map My Mole Team

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Rated 5 out of 5 stars

Brilliant service

Brilliant service! I can only say positive things about this, Toby and the team are excellent and super quick! It’s been a great add on to my business

May 20, 2025
Unprompted review
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Reply from Mapmymole

Thank you so much!🫶🏼😊

Rated 5 out of 5 stars

AMAZING!!

AMAZING!!! I downloaded the app and ordered my lense. I put in 2 mole submissions at about 8pm in the evening, and I had a report back before 8am the next morning. Really detailed and really reassuring! So grateful to have found this app and this service!

May 15, 2025
Unprompted review
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Reply from Mapmymole

Thank you so much for the kind words—we truly appreciate your positive feedback!🫶🏼

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Rated 5 out of 5 stars

Clinic owner review

I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further action and my client was able to get an emergency appointment with her GP on the same day with an urgent referral. I can not recommend this service enough to all clinic owners as we play a huge part in keeping our clients skin healthy and safe. Thank you so much. Every skin clinic should be partnering with this service in my opinion.

May 1, 2025
Unprompted review
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Reply from Mapmymole

We are so pleased to have you on our team! Thank you so much for your positive review. We really appreciate it. 🤩

Rated 5 out of 5 stars

Heard back very quickly!

I went to see Amy Gordon for a mole removal and she used Map My Mole to check my mole was safe to remove before going through with it. I got my answer from them very quickly. The app is great!

March 25, 2025
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Reply from Mapmymole

Thank you so much for this positive review!😊

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Rated 5 out of 5 stars

Wonderful service

Super efficient service and even called me to check on progress. Can’t recommend more
Thank you

April 1, 2025
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Reply from Mapmymole

Thank you so much!😇

Rated 5 out of 5 stars

Excellent service with fast and…

Excellent service with fast and accurate reports. 5 Star from us at body perfection 😀. Hollies communication and advice has been
Amazing

March 2, 2025
Unprompted review
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Reply from Mapmymole

Thank you so much, team! Really appreciate it. 🤩

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