MapsCompany Reviews 1,833

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Reasonably rapid delivery. I plan to use this map in conjunction with an online map that can provide greater detail. I like this print map because it can give me a broader overview to tie different pa... See more

Rated 5 out of 5 stars

5:35 PM, Monday, 13 June, 2022 Ordering service excellent & sent in good time. Thank you for your efforts. Map's details great & discernible. For better driving directions, move the bear line i... See more

Rated 2 out of 5 stars

Easy enough process to order map and no problems with delivery. Map itself was a big disappointment. It does not even cover major areas of the city notably University Circle with all the museums and s... See more

Rated 5 out of 5 stars

This map is just what we needed for our visit to Southern Africa . It covers the exact areas we will be driving through making planning so much easier than online maps. Customer service, quality of... See more

Company details

  1. Book Store
  2. Travel Agency

Written by the company

We sell road maps and hiking maps for every place on the planet.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,833)

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Rated 1 out of 5 stars

TARGETED ADS ON MAPS???

I received the item I purchased, but there were two targeted ads printed on the map, based on my location. Find this extremely disturbing!

UPDATE: I just received an email from the vendor asking me to change my review. I will not. The vendor used my location data to target me with ads on the printed copy of a map. The pictures of this map online do not have ads printed on them. The map was of my whole country; the ads were targeted to my city. This behavior is untenable!

October 23, 2020
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Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted, and fast free shipping too. The mill-ends five pound mystery box contained enough colorful random lengths to make many projects. Clothes lines, survival bracelets, plant hangers...

October 23, 2020
Rated 4 out of 5 stars

I ordered what I thought was the 2010…

I ordered what I thought was the 2010 version of a map set, as the site specified it was the 2010 with a photo of that version, but a newer printing is what was sent (A search for the older version for sale is what brought me to this site over the others). Despite the mix-up (same UPC code so I can't really hold them at fault), the maps arrived quickly and in good condition.

September 23, 2020
Unprompted review
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Rated 2 out of 5 stars

Didn’t ship item

Didn’t ship item - a week later emailed saying oops, inventory error.

August 27, 2020
Unprompted review
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Reply from MapsCompany

I sent myself this email, again please accept all my apologies.

Rated 5 out of 5 stars

Perfect

The map arrived without delays in perfect condition. A bit pricey, but who else needs a water resistant road map of Bhutan? Thanks MapsCompany!

August 25, 2020
Unprompted review
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Rated 5 out of 5 stars

Looks good. Package received.

Package was probably delivered to the wrong house by the postman....not uncommon around here.....received it on the porch this morning. Thank you for the followup.

Looks good.

August 24, 2020
Unprompted review
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Reply from MapsCompany

I have sent you a private message, the tracking # indicates that your order was delivered. I'll check with you your address, and reship if necessary.

Rated 1 out of 5 stars

customer service sucks

customer service with this company is lacking (at best). My first email to them re shipping was ignored entirely.

When the map arrived, it came in a round can with a map that does not accurately reflect the puzzle. I contacted the company and asked for a pdf file of the map in order to assist me in completing the puzzle. I did get an answer that a map would be sent to me - NEVER GOT IT and never heard another word from them.

Due to the nature of the tiny streets on the map, without the pdf, I am unable to successfully complete the puzzle. I got the Seine in as it was blue, but beyond that the puzzle just sits on my table frustrating me.

Sorry I bought from this company - won't make that mistake again - beware.

August 20, 2020
Unprompted review
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Reply from MapsCompany

I'm sorry to read that you are not satisfied about our service. I sent you two messages during the last weeks, the company that made the puzzle does not provide this unfortunately.

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Rated 1 out of 5 stars

Company sold a map they did not have

Company sold a map they did not have. I paid extra for quick shipment. Company refunded my payment. But it was too late for me to order from another source. They should not sell something they don't have in stock.

July 24, 2020
Unprompted review
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Reply from MapsCompany

I'm very sorry for what happened with your order. We had indeed a discrepancy in our inventory, this synchronization issue has been solved since then.

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