Designing and ordering my Map was so easy. It arrived quickly too. I bought for my friend's wedding and the absolutely loved it. I will definitely be back for some Christmas pressies!
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Review summary
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Perfect gift! Web site easy to navigate. Quick efficient delivery and brilliant quality. Definitely recommend and will use this company again . Thank you Maps For Moments.
Company replied
Awesome company! Was very happy with the map plaque I bought for my wife for Valentine’s Day. She loved it! Accidentally clicked on something I didn’t intend when purchasing & they were able to fix... See more
Company replied
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... See more
Company replied
Company details
Written by the company
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Contact info
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, United Kingdom
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4.1
Great
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Super positive experience!!!
The customer experience was amazing! Had an issue with the order and they act and sorted really fast and very efficiently.
Thanks a lot!
January 19, 2026
Reply from Maps For Moments
Thank you for taking the time to share your feedback, Iñaki. We’re sorry to hear that the gift didn’t fully meet your expectations, though we’re pleased to know you enjoyed the map element of the poster. A member of our team has reached out to you directly to offer further support. - Kim, CS
Finish was a little poor plus I paid…
Finish was a little poor plus I paid extra for next day delivery and it arrived 5 days later!
January 14, 2026
Reply from Maps For Moments
Thank you for the review, Maisie. We are so sorry to hear about the issues you experienced with your order. A member of our team will be reaching out shortly to assist you further, so please keep an eye on your email. - Julia, CS
Really beautiful map, frame and speedy delivery
Bought this map to match with ones we have for our other kids. The map and frame are both lovely quality and were packaged securely. The delivery was really fast as well.
December 30, 2025
Reply from Maps For Moments
Thank you for your review, Annie. We’re glad the star map poster matched beautifully with your others and that the quality and delivery met your expectations. - Kim, CS
Slightly disappointing
Came quickly, however, it’s not as nice as I expected, doesn’t catch the eye, fairly plain and cheap looking
December 30, 2025
Reply from Maps For Moments
Thank you for your review, Chelsea. We’re sorry to hear the gift wasn’t what you were expecting. We really value your feedback and would love the chance to make things right. A member of the team has reached out to assist you. - Kim, CS
I can't recommend Maps for Moments…
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company not anything that the guys and girls from maps for moments had done, I emailed on Christmas day, I got a reply the following day saying they were sending out a new replacement free of charge no hesitation. Amelia has been wonderful and I can't thank her enough for her fast replies and help. I will definitely be using them again for more gifts
December 23, 2025
Unprompted review
Reply from Maps For Moments
Thank you for the review, Ryan. I am so happy to hear you had an amazing experience with us at maps for moments, it is very important that even when something goes wrong we try to help and resolve the best we can. We hope to see you shop with us again. - Julia CS :)
Reply from Maps For Moments
Thank you for the review, Rebbeca. I am so sorry to hear you were not happy with the quality of you map. We will have a member of the team reach out to hopefully resolve this further. - Julia, CS
Reply from Maps For Moments
Thank you for the review, Stella. We are so glad to hear you had an amazing experience with maps for moments, We always try to insure the the highest of quality for our customers. - Julia, CS :)
Reply from Maps For Moments
Thank you for your review, Neil. We work hard every day here at Maps For Moments to ensure that our service is the best it can be for every customer so we are glad you had an easy and positive experience with us. - Julia, CS :)
Great product and excellent customer…
Great product and excellent customer service.
November 12, 2025
Unprompted review
Reply from Maps For Moments
Thank you for your review, Matthew. Personalising a night sky poster for someone special is a great personalized gift idea. We are happy to hear you our satisfied with our product and team. - Julia, CS :)
Im unhappy with the print quality
Im unhappy with the print quality. It doesnt show much, it doesnt look like my final pdf
October 17, 2025
Unprompted review
Reply from Maps For Moments
Thank you for your review, Renata. We're sorry to hear your order didn't meet expectations. We've sent you an email to help resolve this and see how we can make things right. Please keep an eye on your inbox - Julia, CS
message change
I needed to change the message on star map and the customer service staff was really helpfull and professional.
Thank you very much Saylor, keep it up!!!
October 2, 2025
Unprompted review
Reply from Maps For Moments
Thank you for your kind review, Jaime. We’re so pleased your experience was smooth and enjoyable, and we hope you loved your Maps for Moments gift! - Kim, CS
Still Not Been Delivered!!!!!
September 12, 2025
Reply from Maps For Moments
Thank you for your review, Stampy. We’re ever so sorry to hear that your order hadn’t arrived at the time of writing. We’re glad to see it has since reached you, and our team will be in touch shortly to offer any further assistance you might need. - Kim, CS
Received the A2 frame as an engagement…
Received the A2 frame as an engagement gift and it was perfect, looks amazing on our wall, the most amazing way to mark such a special day!
September 9, 2025
Unprompted review
Reply from Maps For Moments
Thank you for your review, Gianella, and congratulations on your engagement! What a truly beautiful gift to receive. We’re so thrilled to hear how pleased you are with your constellation poster! - Kim, CS
Reply from Maps For Moments
Thank you so much for your review, James! We’re thrilled to know your girlfriend loved her personalised night sky necklace - it sounds like it was just right for her.
the gift recipient was asked to pay an…
the gift recipient was asked to pay an unspecified custom fee when receiving the candle i odrerd with you. I was supposed to be a birth day gift and i had paid for it fully on you website and nowhere was it told to me that therecepient have anything to pay.
August 8, 2025
Reply from Maps For Moments
Thank you for your feedback, Faika. We’re very sorry to hear that your experience didn’t meet expectations. On rare occasions, international shipments may incur local customs charges, which are noted in our terms of service. We’ll be contacting you shortly to provide further support. - Kim, CS
Skip the frame
Bought one of the star maps as a gift, it is lovely, but the frame for €14.99 is cheap plastic and you would get the same in a pound shop.
I swapped it out for a wooden frame with glass that cost €12.99 elsewhere and it completely changed the look.
Delivery was quick.
August 12, 2025
Unprompted review
Reply from Maps For Moments
Thank you for your review, Vanessa. As we couldn’t find an order linked to your name, we’ve contacted you through Trustpilot for more details. Should this be one of our orders, we’d be very happy to help you resolve it. If you could share the details requested that would be most appreciated! - Kim, CS
Just not worth the money at all
Just not worth the money at all, cheap print and flimsy card
August 12, 2025
Reply from Maps For Moments
Thank you for your review, Xanthe. We’re truly sorry to hear the map you ordered didn’t meet your expectations. Our gifts are printed with care using high-quality inks on archival paper, and we always want to make sure you receive the standard you deserve. A member of our team will be reaching out to you shortly to assist further and ensure everything is put right. - Kim, CS
What an absolutely wonderful company!
What an absolutely wonderful company!
I had ordered a star map for a friend's wedding gift, and though I had been notified that it had been delivered, upon returning home, the map was unfortunately not there. I immediately messaged the company, and not only were their responses immediate, they also sent a new map, with reassurances that it would arrive in time for the wedding - and it did! With days to spare!
Thank you so much, and I not only will be ordering from them again, but would definitely also recommend to others!
July 19, 2025
Reply from Maps For Moments
Thank you so much for your review and recommendation, Di! We’re so glad everything arrived in time for the wedding - and that we could help make it right quickly. A personalised night sky poster truly makes such a memorable gift, and we’re honoured to be part of your celebration. - Kim, CS
Reply from Maps For Moments
Thank you so much for your lovely review, Maddy! 🌟 We're absolutely over the moon to hear that you were happy with everything at Maps for Moments. It means the world to us to know we helped make your experience special. - Kim, CS
wedding gift
Quick and easy to personalise star chart. Will make a perfect keepsake for my son and daughter in-laws wedding later this year. Fast delivery and packed safely so arrived perfect. Will definitely recommended.
June 30, 2025
Reply from Maps For Moments
Thank you so much for review, Gill! Personalising a night sky poster for someone is such a beautiful and thoughtful gift idea. We truly hope it’s well received by the bride and groom and becomes a keepsake they’ll treasure for years to come. - Kim, CS
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