Maqio  Reviews 

1,655
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online store is easy to navigate, offering a wonderful selection of toys and gifts at very competitive prices. People also deeply appreciate the remarkably fast delivery service, noting that purchases consistently arrive securely packaged and in pristine condition. However, some customers also noted frustrations regarding delivery services when parcels went astray or were left unattended by couriers in public areas. A few reviewers were additionally dissatisfied with shipping delays and experienced communication hurdles when trying to resolve issues regarding missing or problematic items.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that items arrived... See more

Product

Reviewers highlight positive aspects of product quality and affordability, frequently mentioning that items... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with competitive costs, great... See more

Order

Customers had positive experiences with order, highlighting a straightforward process and quick dispatch... See more

Service

People report positive experiences with service, highlighting fast delivery, great value, and a smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always hesitant about buying from a company I have had no prior dealings with. I do research… I ordered several items for my grandsons Christmas gifts. I am housebound, so I cannot wander... See more

Company replied

Rated 5 out of 5 stars

Don't usually do reviews on here - but I do check here before I buy from a website I've not used before - but felt like I should after my concerns after reading the reviews on here - had to order he... See more

Company replied

Rated 5 out of 5 stars

I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... See more

Company replied

Rated 5 out of 5 stars

Perfect for buying Christmas gifts. I bought two Barbie dolls as a gift for less than most stores. Arrived very quickly and well-packaged. Would definitely recommend and will certainly make future pur... See more

Company replied


Company details

  1. Toy Store

Written by the company

The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 92% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,655)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Great first time customer experience

Great first time customer experience, have some excellent prices on their items. Fast delivery and packaged well. Would recommend you visit their website.

October 1, 2026
Unprompted review
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Reply from Maqio

Great to hear, Damien 😃 thank you for shopping with Maqio Toys ✨

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Rated 5 out of 5 stars

Great service and a smooth experience

Great service and a smooth experience. I bought two toys for my son, and I’m very happy with my purchase. Would happily recommend!

September 27, 2026
Unprompted review
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Reply from Maqio

Great news, Dan 😃 Thank you for shopping with Maqio Toys ✨

Rated 5 out of 5 stars

Great toys at a great price

Great toys at a great price. I managed to get some Barbie toys to put away for Christmas. Much cheaper than anywhere else I’ve looked and with a much bigger choice. Will definitely shop here again!
Delivery was fast and everything packaged well.

September 30, 2026
Unprompted review
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Reply from Maqio

Great to hear, Jainhj 😃 we are so pleased to hear that you are happy with our products and service ✨ thanks for shopping with us 😄

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Rated 5 out of 5 stars

I was sceptical about ordering from…

I was sceptical about ordering from maqio as I had never heard of them but after being let down buy another well known on line shop on 3 occasions I figured I had nothing to lose. However I ordered my item and it arrived, well packaged and far quicker than Amazon.

September 20, 2026
Unprompted review
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Reply from Maqio

Great to hear, Mae 💖 we are so pleased that you are happy with our products and service 😃

Rated 3 out of 5 stars

Some of the toys were a little imperfect

My order was despatched quickly, but unfortunately via Evri, which is never a good experience. I was disappointed with the quality of a couple of the items, especially one Squishmallow which was underfilled and wonky. The rest were as expected and undamaged despite the packaging having been dented en route.

Definitely a good site for low cost toys, but quality might vary. I'd rather pay slightly more and choose items in person next time.

September 29, 2026
Unprompted review
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Reply from Maqio

Hi Donna, we are sorry to hear that you were not happy with the quality of a couple of the items. Please contact our friendly customer service team at contact@maqio.com and we will look into this further for you.

Rated 5 out of 5 stars

Excellent value

Excellent value. Delivered quickly. Well packaged. Will definitely be using Magio again.

September 28, 2026
Unprompted review
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Reply from Maqio

Great to hear, Janice 😃 Thank you for shopping with Maqio Toys ✨🎁😄

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Rated 5 out of 5 stars

ARRIVED IN PERFECT CONDITION

Bought a collectible Barbie and was concerned whether it would arrive without the display box being damaged. No need to have worried. Arrived in perfect condition. Would buy from them again!

September 24, 2026
Unprompted review
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Reply from Maqio

Great news, Lesley 😊 thank you for shopping with us 🎁✨💖

Rated 5 out of 5 stars

Quick delivery

Quick delivery, can't be beaten on price excellent

September 17, 2026
Unprompted review
Maqio  logo

Reply from Maqio

Great to hear, Thomas! 😃 Thanks for shopping with us. Enjoy your items! 🎁✨

Rated 5 out of 5 stars

Excellent company and great on price

Excellent company and great on price, ordered before lunch one day arrived the next day, will def use in future!

September 20, 2026
Unprompted review
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Reply from Maqio

Thanks, Suez! Great to hear 😊 Thank you for shopping with us! ❤️

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Rated 5 out of 5 stars

Brilliant service with fast delivery…

Brilliant service with fast delivery and item well packed.I should a;lso mention that they had the item l wanted at a fair price

September 15, 2026
Unprompted review
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Reply from Maqio

Great to hear, Christine! 😄 Enjoy your items! 🎁

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Rated 5 out of 5 stars

Great price's

Great price's
Fast delivery
Good quality

September 11, 2026
Unprompted review
Maqio  logo

Reply from Maqio

Thanks Debbie 🤩 we are so pleased to hear that you are happy with our products and service. Enjoy your items 🎁✨😄

Rated 5 out of 5 stars

Excellent service

Excellent service and timely order dispatch information.

September 3, 2026
Unprompted review
Maqio  logo

Reply from Maqio

Great to hear, Fehmina 💖 thank you for shopping with Maqio Toys ✨🎁😃

Rated 5 out of 5 stars

Great price and very fast delivery

Great price and very fast delivery, would definitely use them again.

September 10, 2026
Unprompted review
Maqio  logo

Reply from Maqio

That's great news, thanks Francis 😀 we are so pleased to hear that you are happy with the service 😀✨

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