Marans Window Cleaning Reviews 334

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and thoroughness of the cleaning. Many people appreciate the polite, friendly, and professional demeanor of the staff, noting their respect for property and attention to detail. The quality of the cleaning is frequently mentioned, with consumers often delighted by sparkling windows, doors, and even conservatory roofs. However, some customers also noted minor issues, such as a few marks remaining on a large window or windows and doors being left wet, which resulted in drip marks.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professional, efficient, and friendly... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being polite,... See more

Quality

Reviewers mention positive feedback about quality. Customers are very impressed with the cleaning results,... See more

Based on these reviews

Rated 5 out of 5 stars

Have been with Maran Cleaning for some time and have always been pleased with the results. They text the night before to let you know they are coming the following day to allow access to the rear of... See more

Company replied

Rated 5 out of 5 stars

Great service by an incredibly good company. The window cleaning was carried out efficiently and pleasantly by a young professional man. He was polite and gave my windows a brilliant super sparkly cl... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very efficient and helpful cleaner that checked all around after the clean to make sure we were happy. Sadly, now in June Marham cleaning has informed me that my future cleaning wil... See more

Company replied

Rated 5 out of 5 stars

Another wonderful clean from Maran cleaning! They are so respectful of the property and quiet while they are here, the only sign they have been is the sparkling clean windows. Can’t recommend enough!... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Conservatory Specialist
  3. Gutter Cleaning Service
  4. Property Maintenance
  5. Render Cleaning Service

Written by the company

Trustworthy, Reliable, Dependable - Our Promise to You. Premium Quality, Unbeatable Value. Dirty windows make your home feel dull, and climbing ladders to clean them is a pain (and dangerous). We give you crystal-clear glass, frames and sills without you lifting a finger – and keep glass, frames and sills without you lifting a finger – all year round. 100% Satisfaction Guarantee, Every Time. Don’t settle for less than perfect – Our 24 hour guarantee ensures your complete satisfaction or we will re-clean for free. Convenient, Hassle-Free Cleaning. We don’t just clean glass - we clean every inch: windows, frames, sills, doors, and Velux windows. No streaks. No shortcuts. No missed spots. Unbeatable Quality of Service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

334 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Cleaner was polite

Cleaner was polite, did a thorough job, considering the windows/doors are very old. They certainly look better than they did. I would have given 5 stars, but the windows and doors were left wet, not wiped dry, so there are drip marks in places on the doors,and windows seals, which in time will lead to mould.

September 15, 2025
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Reply from Marans Window Cleaning

Hi Dawn, thank you so much for your feedback! It's great to hear that all went well for your first clean, and I really appreciate you taking the time to discuss the issues raised with me.

As we use hot ultra-purified water, part of the process is leaving the windows to dry naturally. The purified water does not require wiping down or using a squeegee afterwards and is guaranteed to leave your windows sparkling with no concerns for mould growing.

However, if there are any drip marks, water marks or anything we've missed, please do let me know. We're proud to have a 100% Customer Satisfaction Guarantee and will always return to your property free of charge.

We're looking forward to seeing you again next time - if there's anything you need between now and then, just let me know and I'll be happy to gelp.

Many thanks,
Lydia
Maran Cleaning

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Rated 5 out of 5 stars

Just very good window cleaners

We have been looking for a window cleaner for ages as the one we had gave up and windows had not been cleaned in over 6 months which where filthy managed to find Maran Cleaning now sparkle windows 1st class cleaners

September 12, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Peter!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Excellent clean as always

September 2, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Barbara!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 4 out of 5 stars

James very helpful and friendly

James very helpful and friendly . Left property tidy and very clean

September 2, 2025
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Reply from Marans Window Cleaning

Hi Mark, thank you for your review! We really appreciate you taking the time to let us know your feedback.

If there is anything we can do to up our rating to 5-stars next time please do let me know? We're always keen to improve our services.

You can email us at info@marancleaning.com or call 01953 555049 and I'll be able to help with any questions / queries you have.

Many thanks and looking forward to seeing you again soon!

Lydia
Maran Cleaning

Rated 5 out of 5 stars

Good communication

Good communication. Alex was friendly and did a really good job.

August 20, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Susan!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

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Rated 4 out of 5 stars

I was really pleased with the window…

I was really pleased with the window cleaning service. Most of the windows came out sparkling and made such a difference in how bright the house feels. The only small downside was that there were still a few marks left on the large front kitchen window, but everything else looked fantastic. I’d still happily recommend their services.

August 15, 2025
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Reply from Marans Window Cleaning

Thank you for your review, Louise!

We're delighted to hear that you're pleased with the service and really appreciate you pointing out the areas that needed a little more attention.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 1 out of 5 stars

Have been with Maran for a few years…

Have been with Maran for a few years and have had no problems with the actual window cleaning for our 4 bedroom detached house. Last year there was a price increase from £32 to £36 and a reduction in the number of windows cleaned - two windows on the annexe building were removed from their schedule to prevent the price going up further. The reason given for the pricing changes was to pay for their vat so I assumed they had now reached that threshold. This year they have increased it by 67% to £60 blaming it on increases in costs! Even if, say, all their costs had gone up by 20% which is unlikely, this would still be a 20% increase in costs, not a 67% increase.
Would not recommend this company due to these very large price increases.

August 12, 2025
Unprompted review
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Reply from Marans Window Cleaning

Hi Shelagh,

Thank you for letting me know your feedback, I’ll be happy to explain further about our price increase.

I’m really sorry to hear you are unhappy with the rising costs of fuel, labour, VAT compliance, etc. but I’m delighted to hear that you have no complaints about the service. We strive to achieve 100% satisfaction and our pricing reflects this, so we appreciate your feedback on our service.

We’ve invested in the highest quality equipment available and always guarantee to deliver the best results possible.

We’re always eager for feedback and have not received any messages from you previously regarding the number of windows cleaned at your property - looking at your account, I can see all windows have been included as standard.

As mentioned in my emails to you, I’ll be very happy to give you a call to talk in further details about our recent price increases if this is suitable for you? Just let me know.

We’ve removed you from our rounds as requested. Truly appreciate your loyal custom over the last couple of years and if you’d ever like to reach out to us again, please do feel free to.

Best regards,
Lydia
Maran Cleaning

Rated 5 out of 5 stars

I loved the fact that Alex introduced…

I loved the fact that Alex introduced himself to me and that I did not just have some random individual peering through my windows.
As someone who suffers with anxiety I felt the communication was very good including emails from Lydia.
Excellent job cleaning the windows too!!

August 12, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Brian!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

The trust you've placed in us with your home is really important to us, I completely understand how valuable it is to know the person visiting. Communication to our customers is a key value, so I'm delighted to hear that this has been appreciated!

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Thank you for a very lovely and…

Thank you for a very lovely and efficient job!!!

August 13, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Milly!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

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Rated 5 out of 5 stars
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Selina!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

He is very good at his job

He is very good at his job, and a lovely person

August 4, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Linda!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Reliable cleaning service

Reliable cleaning service

August 4, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Lauren!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Very happy with my now

Very happy with my now, very clean windows.

August 1, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Joan!

We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

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Rated 5 out of 5 stars

Been with you and few months now

Been with you and few months now. Really pleased with the company. Left to your own devices and do a very good job. Keep up the good work.

July 24, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Gary!

We're delighted to hear that you're so pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Sam was very diligent and worked flat…

Sam was very diligent and worked flat out all morning with sparkling results !
We are very pleased.

July 18, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Gillian!

We're delighted to hear that you're so pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Windows & Patio

Always do a great job on our windows, but have excelled themselves today with a brilliant job on our patio.

July 11, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, John!

We're delighted to hear that you're so pleased with the patio cleaning and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Sparkling windows and door

Had my windows cleaned today. Done a great job. Sparkling clean thank you. Would highly recommend

July 11, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Charlene!

We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

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Rated 5 out of 5 stars

Have never had Windows cleaned…

Have never had Windows cleaned professionally before very impressed how the frames have cleaned up.
James the cleaner was very polite and friendly gave us an update on what he was going to do.

July 9, 2025
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Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Thelma and Stephen!

We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars
Marans Window Cleaning logo

Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Jo!

We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

Rated 5 out of 5 stars

Always professional and do a great job…

Always professional and do a great job 👍
Regards
Tania

June 30, 2025
Marans Window Cleaning logo

Reply from Marans Window Cleaning

Thank you so much for your 5-star review, Tania!

We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.

Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.

Maran Cleaning

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