March Muses Reviews 

898
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often highlighting their unique designs and the meaningful representation they offer. Many people appreciate the efficient ordering process and the prompt, well-packaged delivery of their items, ensuring they arrive safely. Reviewers frequently express delight with their purchases, often returning to expand their collections due to the excellent overall service and product satisfaction. However, some customers also noted issues with order fulfillment, mentioning not receiving their items, experiencing delays, or receiving incomplete or incorrect orders.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of materials and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and speedy... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery.... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Rated 5 out of 5 stars

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

Rated 5 out of 5 stars

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Rated 5 out of 5 stars

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more


Company details

  1. Gift Shop
  2. Christmas Store

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾


Contact info

4.9

Excellent

TrustScore 5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(898)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s my 2nd year purchasing Christmas…

It’s my 2nd year purchasing Christmas ornaments from March muses this year I was able to gift some to my mother-in-law he was spending Christmas in hospital. All the nurses was asking where these beautiful Christmas ornaments were from.

December 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Product

After a false start with the incorrect items received the team responded quickly, apologised and sent out the correct items as a priority.
The decorations are well made and good value for many.
Thank you for responding to this matter in such a considerate manner.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous products

First time ordering and I highly recommend . The quality is outstanding. Speedy delivery. I will definitely order again. Thank you.

December 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Beautiful ornaments and top quality customer service

I ordered Christmas tree ornaments from March Muses and they were absolutely beautiful — really high quality and even nicer in person than I expected. Unfortunately one arrived broken, but the customer service was outstanding. I received an immediate response and a replacement was sent out straight away with no fuss at all. Such a brilliant experience from start to finish — I wouldn’t hesitate to order again and highly recommend them.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Love them

The items I bought are really lovely. I bought them for my two grandchildren. They arrived on time. I would have bought more but they are a little expensive. But well worth it

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Everyone's talking about my spoons!

March Muses have made my Christmas table, staircase ornaments and my bay window the star of Christmas to all my family and friends.
The extra gasp at dessert time on Christmas eve with my spoons always makes me glow and I have recommended so many friends.♥️🤶🏿💫

December 28, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good quality items and excellent…

Good quality items and excellent customer service. Quick delivery too. Really love the brand and what it stands for. Purchase for my daughters a decoration every year for their trees on their homes so they can pass on to their future children.
Thank you for the difference and awareness you are making.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully made

Beautifully made, great quality, well packaged, speedy delivery! Absolutely fab! Love everything about these Christmas decs! Thanks :)

December 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Vibes!

A fun, unique way to introduce soulful vibes to the festive decorations. And the Christmas bauble I never knew I needed until I hung it on my tree!
Yes ❤️

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Gorgeous. Beautiful. Great service. Would use again. My Christmas tree looks gorgeous Some products had sold out. I’ll be buying as soon as they’re in stock

December 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love the quality

Love my tree decorations! Really good quality wasn’t disappointed.
Also came really quick and well packaged. Will definitely be building on my collection!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

We love the items!

We love the items, my daughter loves them, especially the lady with the hat. We will definitely order a few others next year. Thank you

December 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look