marcusbikes.com Reviews 187

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. Used Bicycle Shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service - carried out quickly by a very friendly team! My bike is riding a lot smoother now - will definitely use Marcus Bikes again

May 18, 2025
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Rated 5 out of 5 stars

My Brompton Bike Purchase

I recently purchased a nearly new Brompton bike from Marcus’ bike company.
I was able to test ride it to get a feel of the bike and ask many questions about the bike before I decided to purchase it.
I found Marcus to be very knowledgeable about bikes and honest.
It was a pleasure to meet him and I felt the whole experience was a friendly one.
Thank you …. June 😄

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

I part exchanged a C-Line Brompton for…

I part exchanged a C-Line Brompton for a G-Line Brompton I needed something a little more robust for the light off-road and gravel where I live but with the ability to take it on my commute to London. The price offered for my C-Line was above what I could have sold it for privately and the G-Line was at a good price. Arrange to exchange, went and test rode it, everything was completed within 30 mins. Excellent service, price and more importantly bike :). Would recommend.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great second hand bike experience,

Recently bought a nearly new road bike here with Marcus. The service was great and they were very knowledgeable and helpful when it came to what I needed, and the pro’s and cons of the various bikes I was looking at based on my budget and type of riding.

May 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Secondhand Brompton

Sold my Bromtpon and the whole process was really good and straightforward. Got a fair price and Marcus was an absolute pleasure to deal with. Recommended

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Bike Sale - Excellent Service

I contacted Marcus Bikes with a view to selling my Boardman Gravel.
Excellent service and communication was received from first contact to completion of sale.
I would have no hesitation in recommending and using Marcus Bikes again.

April 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Marcus Bikes great experience

The service from Marcus Bikes was second to none.I had purchased a bike from them and sold them a bike as a trade in.The whole procedure of purchase and selling at a distance of 600 miles could not have been easier and was first class from start to finish with Marcus Bikes organising the transportation of both bikes
Each way.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Visit to Marcus Bikes

I found Marcus Bikes to be professional, efficient, and polite. Their facilities are clean and well-organised, and ensured that both they and I were happy with the transaction. The Brompton Foldaway was well received.
I would highly recommend them, as they are a small firm and are very responsive to customers getting a good service, and should do well in their market.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

HIGHLY recommend!

Marcus was really helpful from the start and let me know once the bike I was looking for was available. Easy process and he and Dom were so lovely and helpful, showing me how to use the bike etc.
Wouldn't hesitate to recommend!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Selling my Brompton Bike to Marcus Bikes

I had a Brompton bike I wanted to sell, I got in contact with Marcus, who communicated well throughout the process with me. On the day, I got to his shop, the transaction was done within 20mins from checking my bike over, to money being in my account. It was a smooth and pleasant transaction. I would definitely get in touch again, if I sell one of the other two Bromptons I have. I would definitely recommend Marcus Bikes to anyone buying or selling their bikes.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Super easy process

Super easy process, good comms and happy with the price. I’ve sold a few bike over ebay, but got increasingly frustrated with the complexity of their fees and unreliable bidders. This is the second bike I’ve sold to Marcus.

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

Had a very good experience with this business. Marcus is very kind and gives you personalised attention. I went there over the weekend to look for a carbon fibre road bike. There was nothing available at the time but 3 days later I received a message from him letting me know he had something meeting my specifications. I went on that same day, tested the bike and took my new Canyon home! It was serviced and ready to go.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

A very straightforward experience

A very straightforward experience with a reasonable price offered and the sale executed with minimum fuss and the money in my account immediately.
Just what was needed!

March 26, 2025
Unprompted review

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