marinesuppliesdirect.co.uk Reviews 

287
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that packages arrive on schedule and are securely protected. Shoppers also highlight the high quality of the products, excellent value for money, and smooth online ordering experiences. Consumers mention that the support team responds swiftly to inquiries, making transactions pleasant from start to finish. Buyers consistently express satisfaction with the professional service and competitive pricing offered across the entire catalog. Some reviewers were not happy with occasional delivery delays, damaged packaging, or receiving items that arrived with open boxes. A few people also noticed minor inconsistencies with product descriptions or accessories included in their orders.

What people talk about most

Delivery service

Consumers find the delivery service to be highly satisfying and prompt. Reviewers frequently highlight the... See more

Product

Customers had positive experiences with product, finding them to be exactly what they needed and as... See more

Price

Reviewers consistently mention positive feedback about price, highlighting competitive rates across products... See more

Service

Customers consistently note positive experiences with service, highlighting competitive pricing and good... See more

Order

Clients share positive opinions on order, highlighting how easy the process is and how secure the payment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website very easy to navigate. Cheaper than Amazon even with postage. Items really well packed. DPD sent me exact delivery window of 1 hour or other options. Tracked package and arrived on... See more

Rated 5 out of 5 stars

Great online transaction from start to finish, waterproofs are a tad large but medium would be too small. Looking forward to trying them out in anger!

Rated 5 out of 5 stars

Great price - Fast service. I shopped around online chandlery stores and found great prices, in stock at marine supplies direct. Ordered and quick delivery, well packaged!

Rated 5 out of 5 stars

Hadn't come across this company before, but order a new Musto sailing jacket and have been hugely impressed. Price was fantastic and the jacket arrived the very next day which I hadn't expected. Re... See more


Company details

  1. Marine Supply Store
  2. Boat Repair Shop
  3. Canoe and Kayak Store
  4. Sailing Store

Written by the company

Here at Marine Supplies we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With years of experience, we aim to stock leading marine products and parts from the likes International Paint, Holt, Helly Hansen, Gill, Seago Meridian Zero and More.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(287)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

First Class

Nothing to complain about. The price, the efficiency, the ease of the website and the product. All first class and would definitely use again.

December 1, 2023
Rated 5 out of 5 stars

Pleasant surprise

Ordered an HH winter jacket for pretty much half the price, got it delivered 2 days later just before the busy holiday season. Very happy, cannot believe I never heard of this company before.

November 30, 2023
Unprompted review
marinesuppliesdirect.co.uk logo

Reply from marinesuppliesdirect.co.uk

Many thanks for your kind review. We are delighted that you are happy with your purchase and hope you visit us again soon!

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Rated 5 out of 5 stars

Great service Great unit can’t believe…

Great service Great unit can’t believe how much water was in the tank after only one and a half hour’s of running

November 7, 2023
marinesuppliesdirect.co.uk logo

Reply from marinesuppliesdirect.co.uk

Many thanks for the review. We really appreciate it and are pleased you enjoyed our service.

Rated 5 out of 5 stars

First class service

First class service. I ordered a Helly Hanson Insulator jacket for my son's birthday.(26).
The jacket arrived earlier than I was advised.
Pays to shop around price wise.
Independent shops can often be cheaper, than the High Street.

November 2, 2023
marinesuppliesdirect.co.uk logo

Reply from marinesuppliesdirect.co.uk

Thank you very much for your review. We are so pleased you were happy with the service we offer! We hope to see you again in the future.

Rated 5 out of 5 stars

Everything from placing my order to…

Everything from placing my order to keeping me updated on delevry amazing service would defo recomend and will order agen

November 7, 2023
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Reply from marinesuppliesdirect.co.uk

Thank you for your review. We are so happy you were pleased with our service. We do our very best to provide the best that we can!

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Rated 3 out of 5 stars

delivery was ok still awaiting a VAT…vat invoice !

delivery was ok still awaiting a VAT invoice requested earlier in the week

October 17, 2023
marinesuppliesdirect.co.uk logo

Reply from marinesuppliesdirect.co.uk

Hi Doug, we've looked and cannot locate an email, but if you can please contact us, we'll be happy to provide a VAT invoice for you. Thank you

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