Very nice food box
Very nice food box. They have good recipes with a balanced nutritional value.
Better than other options I tried before.
The price is also ok.
September 13, 2022
Unprompted review
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2.8
Average
104 reviews
No recent history of asking for reviews
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Worst customer experience in a while
The first food delivery never came. I tried to reach Marley Spoon as it said that it had been delivered. 3 days later they got back with no explanation. Their deliver company told me that the food box was in such bad condition it couln't be delivered. Marley Spoon also told me they would compensate me by adding the money I paid as a coupon on an upcoming delivery - but it's not a compension to pay someone back for a product that wasn't delivered.
Box 2 arrived but this time hoisin sause filled the entire box, adding extra time to clean all the ingredients. It also had the wrong reciepe and we couldn't find a way to look at the full reciepe online.
We are not satisfied and their customer service is bad.
June 5, 2022
Unprompted review
Reply from Marleyspoon
Hej Sofia,
Tack så mycket för att du tog dig tid att betygsätta våra produkter och tjänst.
Din feedback är oerhört viktig för oss eftersom vi ständigt försöker bli bättre på det vi gör, och ge en bättre service till dig och våra andra kunder.
Eftersom vi fortfarande är ett relativt ungt företag uppskattar vi verkligen konstruktiv kritik, så vi kan lära oss vad vi kan göra bättre i framtiden.
Vänliga hälsningar,
Delicious recipies with good amount of…
Delicious recipies with good amount of vegs, amazing product quality and really easy to cook
January 27, 2022
Unprompted review
Enjoying trying out different recipes…
Enjoying trying out different recipes and expanding my methods of cooking. Some recipes going in to favourites, must try again’ categories.
May 29, 2021
Unprompted review
Reply from Marleyspoon
Hi,
Thank you so much for your nice feedback!
We are very happy to hear that you enjoy cooking with us and our wide range of recipes.
Kind regards,
Marley Spoon team
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