Mars Knitwear Reviews 522

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the robust knit patterns, strong materials, and luxurious feel of the knitwear. Many people appreciate the comfort, warmth, and attractive colors of the garments, often highlighting their solid construction and excellent fit. The speedy and efficient delivery service is also frequently mentioned, with many reviewers receiving their orders quickly and without issues. Some customers also noted the company's commitment to British manufacturing and the use of British wool, which is a significant draw for them. Reviewers also appreciate the clear product descriptions and helpful sizing guides.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality. Reviewers are delighted with the excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed and efficiency of the... See more

Based on these reviews

Rated 5 out of 5 stars

Ease of placing an order. Super speedy postage. Wrapped securely. Fantastic customer service - you actually get through to a really helpful and friendly person! And more importantly, the jumpers I... See more

Rated 5 out of 5 stars

I have bought from Mars before and been very pleased with your quality and value, and this did not disappoint. Warm, solidly made, comfortable pullover, in an attractive colour, and just the thing for... See more

Rated 5 out of 5 stars

My jumper was shipped really quickly. And the jumper itself is absolutely gorgeous! So beautifully made, plus the colour is lovely. And it has that gorgeous natural wool smell. I absolutely love it a... See more

Rated 5 out of 5 stars

Mars knitwear has always been 5 star from me. Their high quality products with robust knit patterns and strong materials. I have bought their masks and 4 years on after pandemic they are still a... See more


Company details

  1. Clothing Store
  2. Clothing Supplier

Written by the company

Manufacturer and retailer of Premium British Knitwear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

522 reviews

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Rated 5 out of 5 stars

Lovely colour and warm…

Lovely colour bordering on a muted turquoise. The cable stitch is so smart and the jumper being 100 percent wool is warm without being too heavy to wear. The length of the jumper is slightly longer and covers to the top of leg area.

December 31, 2025
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Rated 5 out of 5 stars

British Wool Nordic 2.0 Jumper Ecru

I ordered this jumper for my husband on 28th December and it was delivered fast delivery on 30th December. Ordering was easy and the delivery process was everything they said it would be. Delighted with the service and the jumper is lovely and fits my husband really well. Would definitely use this company again

December 29, 2025
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Rated 5 out of 5 stars

Excellent

Third purchase from Mars in the past year. The products are high quality and customer service is great. I was emailed and called by the company to alert me to a slight twist in the yarn of one of the jumpers I purchased prior to posting. The twist was barely noticeable, but I appreciated the company contacted me by two different means and offered a resolution should I chose to return the jumper, which I did not.

I have previously contacted Mars for advice about washing the garments and the origin of the merino wool used - both received through responses.

It always a pleasure to support British business and purchase British wool. Thank you, Martians!

November 24, 2025
Rated 5 out of 5 stars

Superb retailer

Excellent quality and value jumpers throws and hats together with first class customer sevice
Standards rarely seen these days days

November 14, 2025
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