Martelldesignsbyalex Reviews 37

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Made 2 purchases from Martell Designs by Alex and couldn’t be happier with them. Great quality, great price and no problem with mixing up your personalisation! Will definitely be my first port of call... See more

Rated 5 out of 5 stars

I have bought numerous aprons as gifts for family and friends, all really well received: great designs and lots of choice. Product quality is tops, really lovely fabric, awesome colours. Customer serv... See more

Company replied

Rated 5 out of 5 stars

My husband loves to cook and we love to sail too, so a cooks apron embroidered with our boat name was a great surprise present for him. The apron fabric is excellent quality which washes really well.... See more

Company replied

Rated 5 out of 5 stars

Loved it. We had our first baby and were given a baby comforter as a present from Martell Design by Alex. It was packaged well and secure and we were delighted with the embroidery on the comforter. Cl... See more

Company replied

Company details

  1. Custom Tailor
  2. Baby Clothing Store
  3. Bathroom Supply Store
  4. Clothing Store
  5. Countertop Store
  6. Custom T-Shirt Store

Information provided by various external sources

We design personalised aprons and t-shirts for children and adults, baby blankets, baby comforters, baby hooded bath towels and so much more. All our products have embroidered designs that we can personalise with a name and/or date of birth where appropriate. They all make great gifts for birthdays, Christmas, christenings, new born babies, keen chefs and great fashion apparel for adults and kids too. We also take on private work such as polo shirts, sweatshirts - anything that can be embroidered on - our Moto is if you don't ask you'll never know.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Super Stitcher!

Made 2 purchases from Martell Designs by Alex and couldn’t be happier with them. Great quality, great price and no problem with mixing up your personalisation! Will definitely be my first port of call for these type of gifts 😊

December 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Personalised Suit Carriers

Alex, designed & created personalised suit carriers to my exact specifications.
I was very happy with the quality of the product, the price & service it was all excellent !

November 17, 2020
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Reply from Martelldesignsbyalex

Thanks Claire - always great to do something different and they worked beautifully. Thanks for getting in contact with me.

Rated 5 out of 5 stars

Additions to office

Great additions made for our office to endorse our brand
Cushion covers and hand towels now all showcasing our name and logo
Alex ensured we were happy with the prices keeping in touch
Great result great value would recommend

September 14, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you Sarah, so pleased we were able to endorse your brand even more so with the cushion covers and hand towels. It was a pleasure discussing colours and fabrics with you.

Rated 5 out of 5 stars

A practical and perfect present for my sailor cook husband

My husband loves to cook and we love to sail too, so a cooks apron embroidered with our boat name was a great surprise present for him. The apron fabric is excellent quality which washes really well. Service from Alex, who patiently offered me samples of different thread colours and typefaces, was first class and we were so pleased we ordered another one for a friend’s boat. Delivery of both orders was as promised and I would definitely recommend this product and this business.

August 28, 2020
Unprompted review
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Reply from Martelldesignsbyalex

I’m so pleased the apron for your husband has worked out well and that it’s taken to the high seas! Thank you also for ordering one for your friend’s boat too. Happy sailing!

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Rated 5 out of 5 stars

We worked so well with Alex

We worked so well with Alex, running through designs, logos and colours and she couldn't have been more helpful. The fleeces were delivered when promised and looked great! Thank you.

August 26, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Hi Robert thank you for your positive feedback. I was really pleased with the designs and the final thread choices on your soft-shell fleeces and it was a pleasure to work with you.

Rated 5 out of 5 stars

Lovely personalised towel.

I ordered a personalised towel for my new baby niece. Alex was really helpful, calling to check which thread colour I wanted as I hadn't specified on the order form. The product is lovely, reasonably priced, great design and quality, and arrived really quickly. What more could you want!

August 22, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you for your feedback Jessica and so pleased you were happy with the hooded baby towel.
I hope your niece's mother will be pleased with it too.

Rated 5 out of 5 stars

Amazing comforter

Amazing comforter! Just what I was expecting from the description and photo. It was lovely and soft,perfect for a baby! It was also hand delivered the day after ordering it too. Thanks Alex. Baby Ella will love it!

August 21, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you Mark, fastest turn around yet, we were on a roll of baby comforters so the threads were already in place. I hope Baby Ella has many years of quiet times with her baby bunny comforter. Thanks for your order.

Rated 5 out of 5 stars

I ordered a brilliant hoodie with…

I ordered a brilliant hoodie with initials on for my newborn cousin. Very good and quick service and easy payment process. Very happy. Would definitely recommend.

August 13, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you Thomas - so pleased you were able to find what you wanted on our website, we had great pleased in personalising the hoodie for you. Great choice.

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Rated 5 out of 5 stars

Excellent products and service

I bought a few things several months ago from Martell Designs at a Fair and stayed in touch as was very impressed with my purchases. I have recently done another order from Paris where I live and the whole experience has been excellent. Alex guided me through my choices, gave me great advice on colors and professionally and quickly completed and sent off the order. Absolutely delighted. Effortless and enjoyable experience and brilliant products. I thoroughly recommend them.

August 13, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you so much for your review on the various products you have ordered through Martell Designs and it was great that you came back and ordered more. We are always bringing in new designs and products so keep a look out.
Kind regards
Alex

Rated 5 out of 5 stars

Loved it - Wouldnt hesitate to recommend

Loved it. We had our first baby and were given a baby comforter as a present from Martell Design by Alex. It was packaged well and secure and we were delighted with the embroidery on the comforter. Classy and well designed. Wouldn't hesitate to recommend - we've already used Martell Designs to send our friends a similar comforter.

August 7, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks George, so glad the baby comforter was well received. There are always new products going up on our website so have a look from time to time.

Rated 5 out of 5 stars

Great products

Great products, I have bought numerous personalised baby comforters as new baby presents. They are excellent quality, soft and have always been well- received.
Good customer service too. Speedy.
It feels good to support this local business.

August 5, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Hello Jenny thank you for your review - its been a real compliment that you've ordered from us more than once and we hope with all our new products you'll come back to us again in the future.

Rated 5 out of 5 stars

Personalised apron

Ordered a personalised apron - I was contacted by Alex personally to check how I wanted the font etc which was lovely. So so pleased with my apron and the service provided. Thank you so much will definitely return!

July 30, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you Denise - great to get your feedback.

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Rated 5 out of 5 stars

Great products, excellent service

I've used Alex twice now and she was more than helpful this time to design a bespoke Apron for my in-laws. Service as always was extra efficent and the Apron was excellent quality and was loved by the recipients. Highly recommend.

July 29, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks Liz for your comments - it was a pleasure creating such a personalised apron for your in-laws, such a clever idea of yours too! So glad we could pull it off.

Rated 5 out of 5 stars

Incredible quality and amazing products!

My rugby team and I placed an order for a baby towel and comforter for some friends who were expecting a new born and leaving London to start their new family. Alex did an incredibly amazing job at stitching a rugby ball with our team name on the comforter and a list of the team names on the towel (like what you would expect to see on a graduation hoodie). The soon to be parents were so pleased with it and the team were amazing the the quality and fast turnaround. I would highly recommend Martell designs by Alex to everyone. She was incredibly helpful throughout the whole process. If I could give more then 5 stars I would. Very impressed 😁

July 28, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks Olivia I really enjoyed designing both the baby comforter and hooded towel - clever idea of yours to make it like a leavers hoodie. Thanks for your review.

Rated 5 out of 5 stars

High Quality Child’s Apron

I recently ordered an apron for my 3 year old daughter’s birthday. Alex was a dream to communicate with, helping me to combine by daughter’s name, favourite animal and colours to create a beautiful, bespoke end product. The quality of the apron was exceptional and my daughter wears it all the time - for baking/gardening - the material is of a high quality and washes very well. It’s so nice to have a personalised item that will last a long time. Thank you Alex, I will be certain to order again with you soon!

July 27, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thank you Emma, so pleased your daughter likes the apron we embroidered for her. Hope she had a fab birthday.

Rated 5 out of 5 stars

I have now ordered three different…

I have now ordered three different items and each one has not failed to impress me. From ordering to delivery I was kept up to date and the items were received quickly . They are all beautifully made and designed and our true to the picture. I would definitely order again as there is something for everyone as a gift or for yourself .

July 26, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks Sharon, that's what we like to hear.

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Rated 5 out of 5 stars

Alex did an amazing job on my sweatshirts

Alex did an amazing job on making me some personalised sweatshirts for my personal training business. The detailing on the stitching is second to none and looks very professional. Couldn’t be happier with the end product. Martell Designs have done a very good job here and I would recommend them to everyone.

July 26, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks Connor, glad to hear everything is as you would expect it to be - we take pride in our work.

Rated 5 out of 5 stars

Alex did a great job on our work…

Alex did a great job on our work T-shirts and jumpers. Due to the specific logos that i wanted on the chest and arms, i had struggled to find an online company that could provide the same level of service as Alex. Martell designs by Alex definitely went the extra mile to make sure I was satisfied with the end product. Im also really pleased with the quality of the clothing.

Matt Crocker
Echo Construction Ltd

July 23, 2020
Unprompted review
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Reply from Martelldesignsbyalex

Thanks Matt it was a pleasure working with you and getting all the designs correct and to your specification.

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