Marvellous Escapes Reviews 518

Just returned from our 2nd european rail journey organised by Marvellous Escapes and everything was fantastic. We discussed when and where we wanted to go and everything, (trains, hotels, transfers restaurant recommendations) was then organised by them. Both booking experience and the package they put together were absolutely first rate. They were also very flexible when we wanted to change departure date and location for one of the trips. What I really found reassuring was having a WhattApp contact so if anything went wrong we could contact them. We had an issue with our train being cancelled due to an avalanche on the first trip and they immediately set about advising us where to go, they changed our hotel booking (at no extra cost) as we couldn't get to planned hotel that night. My view of travel companies is you only realise how good they are when things start to go wrong and they absolutely delivered. We have another tripped booked in May and planning one with them for early October, hopefully these trips will be as good as the ones we have done.

Thank you Laurie for an incredible holiday in its truest sense. A perfect balance between being orchestrated and travelling independently. The itinerary was custom made and with such care and understanding of who we are and what we wanted. From Glacier to Bernina to Orient Express- a trip of a lifetime (although now we have a taste for it maybe not). Would not hesitate to recommend the company and staff.

Tailored the holiday to cover all requirements. Great communication throughout the process.

Hayley was extremely attentive to our needs and created an itinerary which was perfect for us. We were disappointed as our Glacier Express was cancelled because of technical problems, but this was beyond the control of any tour operator. Marvellous escape was prompt in contacting us about the cancellation and assured us of the refund for cancelled trip's reservations.
We will go back again to Marvellous Escapes for our Glacier Express trip next year.

Excellent communication and explanation of booking. Friendly and courteous agent.

Laurie was very helpful. She listened to the sort of things we liked and tailored our holiday to fit in with that unlike most people who fit you into their agenda regardless of what you want. I was also impressed that she came in under budget rather than taking it over the top.

We have just returned from our holiday and wow what an amazing experience with Marvellous Escapes. We couldn’t recommend them highly enough. This has been without a doubt the best holiday experience that we have ever had. Laurie has been amazing and everything was meticulously planned and organised for us.If we wanted to change anything nothing was ever a problem to her. She is fantastic. We did have a problem in Paris as the hotel was poor. However my husband rang Paul and both Paul and Laurie booked us into a better hotel within no time and they even paid for the new hotel room which is just brilliant. Thank you so much Laurie, Paul and everyone at Marvellous Escapes for making our holiday extra special you are all amazing.

Thoroughly enjoyed the trip to Austria. The organisation was excellent, the travel well put together and the hotels in ideal positions. Have recommended Marvellous Escapes to all our friends and would certainly use again.
Many thanks

We had a brilliant experience with ver

Marvellous Escapes employ very knowledgeable, helpful & pleasant staff. A joy to work out your itinerary with.

Marvellous Escapes made it possible for us to travel across Switzerland visiting all our favourite places and seeing far more of the country than ever before. The planning made the journey as pleasurable as the destinations. We felt very well supported throughout with help at hand for any queries or changes. We had a wonderful holiday thanks to Laurie, Paul and the Marvellous Escapes team.

An extremely quick but comprehensive response to a challenging request.
Clear and punctual communication and delivery of everything promised.
A really professional service.

The service offered was very detailed and easy to follow, The travel designer was very informative and helpful to make a very special trip a reality

Laurie's experience and knowledge made booking our trip a pleasure. Merci Laurie.

Booking process was excellent. I submitted a request online with ideas of what I wanted and that evening received a call from Laurie. She was very friendly and her expert knowledge of the area helped us to work out an itinerary that was perfect for us. She made it very personal by asking the type of hotels and flight times we preferred. She worked wonders to produce the itinerary by the following lunch time. She went through all the details of the holiday and produced a wonderful travel proposal for us to study in our own time. Feeling very excited about experiencing the wonderful trip.

FANTASTIC! Thank you Marvelous Escapes. I highly recommend. The booking process was good, Laurie, listened to my ideas and suggested some of her own..with the benefit of her experience and knowledge.
The whole package was well planned, easy for me to follow and should help be required, a member of the team are available at all times.
Norway is stunning, Bergen is picture postcard beautiful, a trip up one of the seven mountains is a must...
Also, a guided tour of the city was interesting, with a local guide, Eirik, he was excellent.
Bergen to Oslo train, another must do, breathtaking scenery.
Oslo, busy capital city, friendly, lovely atmosphere. Many interesting things to see, all walkable.
Munch art gallery..wonderful! Opera House, next door, can take a walk on the roof!
I will certainly be returning and will book with Marvelous Escapes without hesitation. Thank you Laurie.🙂
Gabrielle

A wonderful tour of Copenhagen, Stockholm and Oslo. Beautifully curated.