Mary Boutique Reviews 

125
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, most reviewers were let down by their experience overall. Many consumers expressed deep disappointment, stating that the products received were poorly made from cheap materials and looked completely different from the advertised pictures online. Buyers also reported receiving incorrect sizes and encountered massive difficulties when attempting to secure a proper financial refund from the company. Though some customers noted that the online store initially appeared professional and well-presented, others highlighted that the return process involved frustrating communication hurdles and delays. Shoppers additionally warned that returning unwanted items often required paying expensive international shipping fees completely out of their own pockets without guarantees.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, expressing deep disappointment with cheap,... See more

Quality

Consumers express deep disappointment and frustration regarding the poor quality of the items received.... See more

Refund

Customers consistently express deep frustration and dissatisfaction with the refund process. Reviewers report... See more

Return policy

Clients share profound frustration regarding the return policy, describing it as an absolute nightmare.... See more

Website

Users describe negative interactions with the website, noting that information can be unclear and lacks... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I orderdd a £45 jacket. The website looked professionally presented and clothing looked attractive. Jacket took three weeks to arrive. Turned out too small. As I'd seen the identical one on Amazon for... See more

Rated 1 out of 5 stars

Splurged by ordering a beautiful $49 red, collared sweatshirt. per their picture. Received, after more than a month waiting, a sleazy ( very thin fabric) polyester shirt with no collar. It was red... See more

Rated 1 out of 5 stars

Total Scam...received my 2 "denim" jumpsuits today after a month waiting and omg...they were basically sacks made out of a tent like material, like a cheap costume. Unbelievable! No return address,... See more

Rated 1 out of 5 stars

🚫 Stay away from this site! I made the mistake of ordering a few dresses without checking reviews first, and it turned out to be a scam—cheap, low-quality clothes from China sold at ridiculous p... See more


Company details

  1. Clothing Store

Written by the company

Hello there, I’m Mary – and I’m absolutely delighted you’ve found your way to my little corner of the world. For years, I’ve had a true passion for curating pieces that blend timeless elegance with contemporary charm—each one chosen with love, care, and an unwavering commitment to quality. What began as a simple love for beautifully crafted items has blossomed into something far more meaningful: a way to connect with individuals who value style, sustainability, and the stories behind each design. How It All Began It all started with a deep appreciation for fashion and a desire to offer something genuinely special. Over time, I’ve carefully assembled a collection that reflects my belief in quality, authenticity, and craftsmanship. There’s something truly magical about discovering a piece that resonates with someone—a piece that makes them feel confident, beautiful, and wonderfully themselves. Every item I select carries a story, and it fills me with joy to know it will become part of yours. The Heart Behind the Boutique To me, fashion has always been about so much more than just clothing—it’s a form of self-expression, a source of confidence, and a way to connect. Each item I welcome into my boutique is chosen not only for its aesthetic beauty, but for the craftsmanship and care poured into its creation. I want every person who shops here to feel as though they’ve discovered something truly special—something that speaks to them and celebrates their individuality. A Journey of Growth and Resilience Like many, I’ve encountered challenges along the way. Life has a habit of throwing the unexpected at us, but with every twist and turn, my passion for this journey has only grown stronger. This past year especially has been one of reflection, resilience, and renewal. It’s reminded me of the power of purpose, the strength of community, and the importance of staying true to what really matters. A Bittersweet Farewell After much thought and soul-searching, I’ve made the difficult decision to bring this chapter to a close. Running this boutique has been an incredible adventure, but with rising costs and changing market demands, the time has come to step back and embrace new opportunities. Though this decision hasn’t come easily, I know the memories, the connections, and the love shared through this space will remain with me always. Looking Ahead While the boutique is closing, my passion for fashion and sustainability will remain ever-present. I’m excited to explore new creative paths and discover fresh ways to share my love for beautifully made pieces. As a heartfelt thank you to my loyal customers, I’d like to offer a special opportunity before we close our doors: Everything in the boutique will be on sale, giving you the chance to take home your favourite pieces at the very best prices. It’s my way of expressing deep gratitude for your support and ensuring these treasured items find a loving home. Thank you for being here. Thank you for supporting this dream, and for sharing in my love for style and sustainability. Your trust and encouragement have meant the world to me, and I’ll always be grateful for the journey we’ve shared.


Contact info

1.2

Bad

TrustScore 1 out of 5

125 reviews

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No recent history of asking for reviews

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1.2

All reviews

(125)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor quality, scam company unfortunately

Correspondence and quality of product just poor, very bad design nothing like on the picture. Polyester material, feels horrible. Made up face of the brand with AI. And quality really bad from China. The brand nothing to do with Mary in London. Misleading and misadvertising ...scam

June 11, 2025
Unprompted review
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