Mary Tanks Reviews 

353
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the excellent customer service, highlighting helpful staff and efficient communication. Many appreciate the quick response times to inquiries, with some receiving almost instantaneous replies. Many also note the company's willingness to assist with sizing issues and arrange replacements. However, some customers also noted significant issues with product sizing, often finding items much smaller than expected or advertised. Many experienced problems with garment quality, describing items as poorly made from thin material, lacking support, or having design flaws. Several people also reported concerns regarding long delivery times or orders not arriving as expected.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express significant... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the product as "absolutely... See more

Order

Consumers find order experiences to be ambiguous, with some praising the ease of ordering and efficient... See more

Response time

Customers had positive experiences with response times, frequently praising the immediate and quick replies... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as outstanding,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 5 out of 5 stars

Mary Tanks has been Super communicative along the way. I was a little nervous about getting the right sizing as Aussie sizes where I am. Mary Tanks was Super reassuring in frequent email communicatio... See more

Rated 5 out of 5 stars

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website b... See more

Rated 5 out of 5 stars

I haven’t received my order yet, but feel very impressed that after I wrote to Mary’s team expressing concern that my measurements were in between sizes and I wasn’t sure if I chose the right one. The... See more


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3.5

Average

TrustScore 3.5 out of 5

353 reviews

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3.5

All reviews

(353)

348 reviews in the last 12 months

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Rated 5 out of 5 stars

I haven't bought yet

I haven't bought yet, but I'm really pleased to have had my questions answered with such attention to accuracy. I am going to buy now that my enquiry has been treated with such excellent attention. Thank you Shan and Alex

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Two tanks

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website but hopefully will be ok.
I emailed the company today and ordered 2 a size smaller. I can keep the others and pay the shipping for the replacement sized ones. Very prompt and positive response. Hoping these next ones will be suitable.

July 1, 2026
Unprompted review
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Rated 1 out of 5 stars

No full refund and comes from CHINA!

I ordered as per size chart but didn’t fit also material is awful and would be very hot! Won’t give full refund only offered 30% which I refused and then offered 50% , I took that as I didn’t think I d get anymore, also from CHINA!!! Don’t order these!!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

After 20 days, and several emails to follow up the delay (which were responded to and followed up almost immediately), my order finally arrived. Sadly, the tanks I ordered did not fit. However, after emailing Customer Support and explaining the issue, they were more than happy to replace the full order with a different size, albeit with a minimal postal charge. I couldn’t be happier with the Customer Support Team and how quickly and efficiently they respond to issues. Thank you.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I've received from Mary's Tanks. The original purchase was easy and efficiently delivered. I ordered the wrong size and thought that was the end of it, but when I found I could get replacements, Mary's Tanks couldn't have been more helpful, both in advising the size I required and the speed of delivering the replacements. So friendly and communicative as well! The tanks themselves are everything I hoped for - one VERY happy customer!

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Whilst the garments are not suitable…

Whilst the garments are not suitable for me, Alex took the time to ask for my measurements to see if there was a size suitable. Alex was honest and upfront about the sizing and did not fancy it up to make me buy something that in all probability, would not fit. Congratulations on the transparency.

June 29, 2026
Unprompted review
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Rated 3 out of 5 stars

help to keep lining straight

I started really loving my tops, but since washing them a few times I fine the bra linings don’t stay in place & keep double in half…I feel they need to be stitched in place…it’s not easy to get them straight, but they don’t stay that way….any help to stop this🎈

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Poor product misleading advertising

1. The fabric is nylon ,see through and unsuitable for summer wear when it would normally be worn Totally different look to that advertised. I expected some cotton
2. Sizing chart is way out XL would be lucky to it a size 12B
3. Took a long time to be delivered and came in the delivery packaging that comes from YTO china.
Very poor product

June 28, 2026
Unprompted review

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