Hearing Aid Repair Shop Reviews 

44
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their broken hearing aids are repaired efficiently and returned in just a few working days, saving them from buying expensive replacements. Many individuals praise the remarkably fast turnaround times, noting that devices are often fixed and shipped back within days of arrival. People are also very happy with the helpful and polite staff who provide friendly support and clear guidance. Consumers note that the pricing is very reasonable and transparent, offering a cost-effective alternative to high street shops. Reviewers consistently state that they would not hesitate to use these trustworthy services again in the future.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the fast turnaround times and... See more

Product

Reviewers express mixed feelings regarding product repairs, as some customers report that their old hearing... See more

Staff

Users describe positive interactions with staff, praising them for being consistently helpful, polite, and... See more

Price

Customers had positive experiences with price, consistently finding the service to be very reasonable and not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Local hearing centre said that my hearing aids could not be fixed as they were unable to get required parts. I found HARS on the web and made contact with Gary who was confident that they could repai... See more

Rated 5 out of 5 stars

Can't give this company anything but praise for its efficiently and cost.faced with the prospect of having to buy new earing aids,I sent my existing ones off the Monday, recieved a quote on Tuesday ev... See more

Rated 5 out of 5 stars

I needed a very urgent repair to my hearing aid due to an imminent holiday. I tried a number of more local companies as I live in Brighton but HARS were the only people that offerered on site repairs.... See more

Rated 5 out of 5 stars

From my first email to HARS to the delivery of my repaired hearing aids the service has been acceptional. When I asked any questions they were answered quickly which gave me the confidence that I was... See more

Company replied


Company details

  1. Hearing Aid Repair Service

Written by the company

Founded in 2002, the Hearing Aid Repair Shop (HARS) offers a fast and efficient repairs service of all makes and models of hearing aids. Based at alongside the Mary Hare Hearing Centre in West Berkshire, HARS is a joint venture company. We are owned by Mary Hare School for deaf children and a large multi-national hearing aid company. 50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of hundreds of deaf children and young people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Hear hear,

Hear hear,
This is the second time I have used HARS. Turn-around time, repair quality and cost are second to none. Website is excellent and offers all the proper information before you send your hearing aid(s) off. In this case I sent one of my hearing aids on Wednesday and received it back, fully repaired on Saturday - and with a six months guarantee. Most impressive.

August 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Superb service. Highly Recommended

Superb service. No similar service exists, on Merseyside, which I am aware of. After making a complete ass of cleaning one of my Oticon BTE aids, I posted my aid on 14th October, and received it back on 18th October. Given they are closed weekends, one cannot say fairer than that. They even established a bespoke communication given that I live alone, and cannot hear, on the telephone, without the errant aid. Payment method likewise. Will send my left Oticon BTE aid, for a service, and clean, in due course.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

HARS Highly recommended

From the first phone call to see if HARS could help me with Hearing Aids I have from France to receiving the pre repair quote this company went above any service I have experienced, what they said they would do they done, very impressed, especially with the written reports given on return. Definitely recommend.

November 15, 2018
Unprompted review

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