Mary Ward Centre Reviews 

38
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

My day course in glass art was amazing. So much packed into one day. Tutor Helen really explained and demonstrated well and was very patient! I was thrilled with the lovely pieces I made as an absolu... See more

Rated 1 out of 5 stars

Very disappointed that a 6 week course I had paid to attend was cancelled less than 24 hours before the day it was due to commence, this January. The cancellation text message was very matter of fac... See more

Company replied

Rated 5 out of 5 stars

Last day of my silver jewellery making course and I’m so sad as it’s been AMAZING. Deba and Sally the tutors are really knowledgeable, friendly and supportive. I can now confidently make silver rings... See more

Rated 1 out of 5 stars

Although tuition at Mary Ward is excellent, administration is utterly appalling. It is proving quite impossible to enrol for a course, no one cares in the least to respond to enquiries whether by em... See more

Company replied

Company details

  1. Adult Education School
  2. also in
  3. Art Handcraft
  4. English Language School
  5. Fitness and Nutrition Service
  6. Training Centre

Written by the company

The Mary Ward Centre is an adult education centre based in Stratford, East London. We offer a diverse range of part-time and evening courses to enrich people of all ages. As ‘the friendly place to learn,’ we provide the support and encouragement you need to get the most from your course.


Contact info

3.4

Average

TrustScore 3.5 out of 5

38 reviews

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3.4

All reviews

(38)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming. Excellent tutors.

Really great location (but moving at end of academic year), excellent tutors teaching great courses. Welcoming. Good cafe. Affordable. What’s not to love.

February 15, 2023
Unprompted review
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Reply from Mary Ward Centre

Thank you Lynn. We are so pleased you love the centre and hope that you will be able to join us in our fantastic new building in Stratford which is very accessible by public transport.

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Rated 5 out of 5 stars

Not all change is bad...

Mary Ward Centre was founded in an era where to learn was for one's own betterment or enlightenment and joy. Things have changed a bit in the last few decades but MW still offer an amazing range of courses with truly talented artisans and teachers. As a teacher myself, I appreciate learning in a group gently supported by teachers, where everyone helps one another and its not about testing, targets, accountancy and functional skills. Good mental health comes from making and creating. MW offers that excellent balance. Having said that, it is time for a growth spurt as everyone leaves for Stratford. Queen Sq is just a bus ride away but I will come to Stratford too, as I can reach it on the overground. It will be missed, but we best show our apprciation of what MW has represented, if we, the students are also part of the new beginning. We want it to succeed so we need to continue to support its invaluable work in a new neighbourhood.

February 10, 2023
Unprompted review
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Reply from Mary Ward Centre

Thank you! We are so pleased that you enjoy your classes and are excited about coming to Stratford. We are excited too and hope we will bring along many of you to Stratford to continue our work in East London.

Rated 1 out of 5 stars

Upset by late cancellation

Very disappointed that a 6 week course I had paid to attend was cancelled less than 24 hours before the day it was due to commence, this January.
The cancellation text message was very matter of fact.
I had phoned to make enquiries about any materials I needed to bring 3 days earlier. There was no mention of the class being cancelled. Surely they should know much earlier if numbers are viable.

January 23, 2023
Unprompted review
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Reply from Mary Ward Centre

We are really sorry that your course was cancelled , we know that this is very disappointing for you, as it is for us . We try hard not to cancel courses and recognise that the late notice of cancellation on this occasion is not best practice. We will look into why this happened and see what lessons can be learned. We will be in touch directly to arrange reimbursement for any materials you have purchased for the course and to further discuss the issues you have raised.

Rated 5 out of 5 stars

A gem of college!

A gem of college and a perfect place for studying after work. I enrolled on a Spanish course during Lockdown and loved it so much that I’m now on my 6th course. The teacher is excellent; encouraging, patience and fun, which makes learning Spanish a joy. Her classes are positive and inclusive where no one feels left behind. The courses are excellent value for money too. Would really recommend.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

All great

Polite and helpful staff in redemption, great class and teacher (tai chi Monday mornings), lovely cafe with lovely staff, lovely building and location. All great.

September 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Such a friendly place and the range of…

Such a friendly place and the range of courses is great - very wide ranging. Also very reasonably priced for a London college. I have done many courses there and the standard of teaching has always been excellent in all subjects. Highly recommended.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Just go there and give the Mary Ward Centre a try

The Mary Ward Centre is more than simply a place of learning. It is a second chance from a better career training. It is a place of creativity. It is a place of healing too from illness for some. It is a place of safety and a place to find other like~minded thinking people who want the world to be a better, more friendly place.

December 16, 2022
Unprompted review
Rated 4 out of 5 stars

I have been to many courses at the Mary…

I have been to many courses at the Mary Ward Centre in Bloomsbury and always found it an enjoyable experieence. But unfortunately the centre is relocating to Stratford, so I won't be going any more. I hope that the centre will be able to attract enough students from Stratford because I don't think people will travel from other parts of London when they can go to City Lit which is in a much better location.

May 2, 2022
Unprompted review
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Rated 1 out of 5 stars

I've got to say this in the past I…

I've got to say this in the past I studied at Mary Ward Centre for some for years. I lean Hindi and English however now I have gone to preply. There is so much basic language I was not taught I am really upset about it, that is why I left! because I've started to tell the teachers words because my problem is why am I giving my time and pay my money. Why teachers did not teaching me the correct words! instead speaking with a Indian accent I went to language class not Indian accent class with English if you know what I mean. and then they replied that is how people speak. but I'm not there to learn Indian accent I'm there to learn a language. X student

September 1, 2022
Unprompted review
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Reply from Mary Ward Centre

Thank you for your feedback. We are sorry that your experience hasn’t been a positive one. Please email us directly at admin@marywardcentre.ac.uk with your contact details and we will get in touch with you to discuss the issues that you have raised in order to try and resolve them and improve our services.

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Rated 5 out of 5 stars

This is a really great place to study

This is a really great place to study. The veggie cafe is also worth 5 stars. The only problem I have as someone who lives is South London is, when the Centre Moves, it’s going to be a long way, and expensive for anyone living in South London who doesn’t have a bus pass. Shame they couldn’t have moved centrally, although the cost would probably have been prohibitive.
Great place

February 9, 2022
Unprompted review
Rated 1 out of 5 stars

Must Do Better...

I have given one star for the resolution of the issue, but subtracted three for the rudeness of the reception/admin/enrolling staff and other senior staff members that should know better, but do not.

My low score is for two separate issues.
i) Mary Ward has a big issue with admin staff at Queen Square not communicating in a respectful manner. This has happened many times over the years, and they really need to get some training in place.

If you don't like members of the public, have no patience, cannot calmly explain, then don't work on the front desk.

ii) There is also the issue of a supposed well respected Adult Education provider not respecting the needs of a disabled learner's specific support needs, which would allow them to be included in their own learning. This is illegal under equality law. There was complete disinterest shown by many in head positions, lamentable.

Was effectively fobbed off, with we do not have the budget, when they were funnelling millions into a new building - they most certainly did have money, but consigned a learner with a disability as not worthy...!

No one I spoke to wanted to take responsibility and resolve the issue, which in 21stC is disgraceful. They just wanted rid, in fact told by the head of MW can't you go nearer to where you live, which is illegal...and all for the hourly cost of a teaching support worker who spoke the disabled student's language.

With so little provision in AE and city lit becoming more and more corporate, there is little choice. I will still attend MW but have little respect for them and the dismissive manner I am spoken to by too many in whatever position.

Although, the man who resolved the enrolment issue was excellent and I think new! More fresh blood, with a can do attitude.

February 8, 2022
Unprompted review
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Reply from Mary Ward Centre

Thank you for your feedback. We are sorry that your experience hasn’t been a positive one. Please email us directly at admin@marywardcentre.ac.uk with your contact details and we will get in touch with you to discuss the issues that you have raised in order to try and resolve them.

Rated 5 out of 5 stars

I love the Mary Ward

I love the Mary Ward. It's a happy, peaceful and welcoming place to learn. I've been to many different centres but Mary Ward has the best atmosphere thanks to thoughtful teaching, the mix of students and a friendly environment.

January 31, 2022
Unprompted review
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Reply from Mary Ward Centre

Thanks Alexander, creating a friendly welcoming place for adult to learn is right at the heart of what we do. So we are really happy that you feel that when you come to classes.

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Rated 5 out of 5 stars

Supportive place to learn

The tutors are helpful and informative. The Centre has offered flexible approaches to learning during Covid restrictions. Admin staff are attentive and respond quickly to enquiries. I have no hesitation recommending Mary Ward Centre to anyone looking to enrol.

January 29, 2022
Unprompted review
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Reply from Mary Ward Centre

Thanks Joanne , we do pride ourselves on being flexible and being the friendly place to learn.

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