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Mason Bullock Solicitors Reviews 

428
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TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the extremely knowledgeable staff for delivering exceptionally fast, clear, and reassuring guidance during important personal legal agreements. Clients feel thoroughly supported because communication is consistently prompt, professional, and exceptionally easy to understand throughout the process. Some reviewers were happy with the meticulous attention to detail and the calm, highly constructive problem-solving approach. Consumers also noted that expert legal advice helped transform a potentially stressful situation into a completely smooth and manageable journey. Individuals deeply appreciate the flexible solutions and dedicated effort invested in successfully resolving their specific matters.

What people talk about most

Staff

People report positive experiences with staff, highlighting exceptional professionalism, knowledge, and clear... See more

Service

Customers had positive experiences with service, frequently highlighting clear communication, professional... See more

Response time

Consumers express immense satisfaction with the swift response times, noting that inquiries are addressed... See more

Customer service

Users describe positive interactions with customer service, highlighting that reviewers felt supported,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, quick, and thoroughly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great experience reviewing and signing an important agreement. Was waiting days for a number of other firms to respond but Andrew replied to my inquiry within a few minutes and got to work str... See more

Rated 5 out of 5 stars

I found Mason Bullock solicitors through Google when I was looking for help with an employment settlement. The website provided useful and straightforward information. The reception team were very pro... See more

Rated 5 out of 5 stars

I contacted the firm through their website enquiry form and Andrew called me the same day. He explained the terms of my settlement agreement clearly, advised me on whether the offer was fair, and tal... See more

Rated 5 out of 5 stars

Extremely helpful and a super quick service. I was very impressed. I telephoned in the morning and spoke to Andrew Crisp, who was extremely professional, very concise, friendly and reassuring.... See more

Company replied


Company details

  1. Employment Attorney
  2. also in
  3. Law Firm
  4. Lawyer
  5. Legal Services

About Mason Bullock Solicitors

Written by the company

Legal Advice on Settlement Agreements

Welcome to Mason Bullock Solicitors, a specialist UK law firm dedicated to empowering employees with expert legal advice on settlement agreements and protected conversations. With over 20 years of experience in employment law, we are committed to providing personalised and effective legal solutions.

What We Do

At Mason Bullock Solicitors, we understand that navigating settlement agreements can be daunting. Whether you're facing redundancy, a dispute, or a protected conversation, our legal experts are here to guide you every step of the way. We specialise in:

  • Reviewing and negotiating settlement agreements
  • Advising on your legal rights and entitlements
  • Explaining the implications of the terms and conditions
  • Assisting in protected conversations and negotiation

How We Work

Recognising the busy lives of our clients, we offer the convenience of remote consultations. Our services are accessible from anywhere in the UK, providing flexibility and ease. Our approach involves:

  • Initial consultations via telephone or email, completely free of charge
  • Case analysis and advice tailored to your specific needs
  • Ongoing support and communication throughout the legal process

Our Commitment to You

Our priority is your satisfaction and peace of mind. We pride ourselves on our transparent and client-focused approach. With Mason Bullock Solicitors, you can expect:

  • Clear, jargon-free communication
  • Swift and responsive service
  • Absolute confidentiality and professionalism

Trust and Reliability

As a trusted law firm, we have a track record of successfully advising numerous clients on their settlement agreements. Our goal is to ensure you are fully informed and confident in your decisions.

Connect with Us

For a free consultation and to learn more about how we can assist you, please contact us for a FREE consultation on 0330 333 6050.

At Mason Bullock Solicitors, your legal rights and best interests are our top priority. Trust us to be your partner in navigating your settlement agreement journey.

Settlement Agreement Advice You Can Trust

Written by the company

Expert Legal Advice by Phone or Email – At No Cost to You
We specialise in advising employees on settlement agreements. You’ll receive expert legal advice remotely—by phone or email—at no cost to you. We’ll explain your rights, suggest improvements, and sign off the agreement. With hundreds of 5-star reviews, we’re here to support you with clarity and care.

Contact info

Need Settlement Agreement Advice?

Get free advice on a settlement agreement or protected conversation...

5.0

Excellent

TrustScore 5 out of 5

428 reviews

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5.0

All reviews

(428)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful in making the legal jargon clear. Good clear advice provided with good explanations to my questions. all work carried out promptly and accurately.

December 16, 2020
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Reply from Mason Bullock Solicitors

Thanks, Daren. I'm very pleased that we were able to make the settlement agreement clear to you and answer all your questions. We always aim to do that promptly, so I'm delighted that we were able to do that for you.
Thanks again
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Absolutely fantastic service

After what can only be described as a nightmare 2 weeks, Andrew Crisp helped with the last part of my journey.
Andrew was so calm and helpful, he went through everything and explained what i should be most aware of and discussed the options which were open to me, whilst explaining the legalities in a very professional but friendly manner. Andrew made the whole process completely painless, nothing was too much trouble.
Certainly would not hesitate to recommend!

December 1, 2020
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Reply from Mason Bullock Solicitors

Thanks so much Maria. It's so good to know that our service was fantastic. I'm glad we were able to provide help in a professional and friendly manner at such a difficult time for you.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Whole process clearly explained and straightforward to follow …

Very prompt consultation appointment regarding legal advice for a Settlement Agreement. Concise and knowledgeable explanation of documents and Tribunal procedures giving me the advice and understanding I needed to decide whether to begin with legal proceedings or accept the settlement offer. The whole process was clearly explained and straightforward to follow.

November 25, 2020
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Reply from Mason Bullock Solicitors

Thanks, Neil. I'm delighted that we were able to help you promptly and help you decide which route to take.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

This was my first time needing a Solicitor

This was my first time needing a solicitor to help with any employment issues. Andrew was speedy to respond and could not have been more helpful in explaining the process to me and put me at ease. I can highly recommend him.

November 16, 2020
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Reply from Mason Bullock Solicitors

Thanks, Karen. We aim to put clients at ease by providing clear advice in what is often a stressful situation. I'm glad we were able to do that for you.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Excellent professional service.Very…

Excellent professional service.Very warm and friendly solicitor explained everything very carefully and i would definitely recommend this company to anybody needing an effective service.

November 9, 2020
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Reply from Mason Bullock Solicitors

Thanks for the recommendation. I'm glad we were able to help you in a friendly and professional way.
- Andrew Crispy

Rated 5 out of 5 stars

Highly Recommended!

Very happy with the service provided by Andrew Crisp. Throughout the process he was very professional, responsive and helpful in explaining each step and outlining my employment rights. His recommendations provided me with reassurance, which helped me to remain calm under stressful circumstances.

November 2, 2020
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Reply from Mason Bullock Solicitors

Thanks for the positive review, Flavia. I'm happy to hear that we were able to give the advice you needed and provide reassurance at a difficult time.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 4 out of 5 stars

Settlement agreement

As a Belgian Citizen I used to work for an UK company. Due to an unfair dismissal which I appealed, we concluded to a settlement agreement. Mr Crisp helped me out with countersigning the settlement agreement and explained all legal aspects and liabilities which were quite extensive.

He took the time to explain every aspect thoroughly on the phone as I was back in Belgium at the time. He also responded plain and clearly on the questions I had, because for a foreigner those legal texts can be quite confusing.

He also arranged the payment for his services through my ex-employer as arranged in the settlement agreement. This was one less worry for me to handle.

October 30, 2020
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Reply from Mason Bullock Solicitors

Thank you, Steven. We always aim to ensure that our fee is no more than the employer contributes to the legal costs, so I'm pleased that we were able to do that for you. I'm glad that I was able to explain the settlement agreement clearly and answer your questions.
Thanks again.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

They did a great job in sorting out my…

They did a great job in sorting out my case, they always got straight back to me if they had any news, and were very successful in my case

October 26, 2020
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Reply from Mason Bullock Solicitors

Thanks, Toby. I'm glad that we were able to do a great job for you and that the outcome was successful.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Just a brilliant service.

I would say my redundancy case was an easy one, although Mr. Andrew Crisp dealt with it in a professional, timely and transparent way.

For better or worse, I have previously dealt with several law firms and also have lawyers within my family, so I recognize a good solicitor at glance.

Mr. Crisp has been very understanding and involved in my case, allowing plenty of time to explain my situation and giving valuable advice in the background while I negotiated with my employers.

In their website there is updated key information about the process, as well as a very well explained blog. In this regard, the only thing that put me off was that the website looks too 'generic and commercial' and does not reflect the quality of a bespoke service they provide - which I obviously did not know until I hired this firm.

Happy about the job done, I would definitely recommend this firm.

Many thanks,
Javi

October 24, 2020
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Reply from Mason Bullock Solicitors

Thanks very much for your detailed review. Our goal is to provide bespoke advice in a professional and timely way, so I'm glad we achieved that for you. Thanks also for the feedback about the website. I will consider how we can make it clearer that our advice is tailored to each individual client.
Thanks again for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Great service, Highly recommended!

Very pleased with the service I recieved from Andrew at Mason Bullock, I would definitely return to him if I was in need of similar advice in the future for sure.

October 23, 2020
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Reply from Mason Bullock Solicitors

Hi Robert. I'm really glad to hear that you're pleased with our service.
Thanks very much for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

INCREDIBLE! THE BEST COMPANY IN THE UK

INCREDIBLE! Life is full of lessons and sometime we face honest misunderstandings that represent us in a negative light. You wish there could be companies that can help you get a second chance at rectifying an honest misunderstanding.

Well...

Mason Bullock are your answer! They are incredible solicitors and this organisation is by far the most incredible customer service I have EVER experienced EVER. I had parking charges which ended up being CCJs, they were all sent to wrong previous addresses includes addresses that were not mine and Oliver who took on my case last year in 2019 patiently helped me through the process of applying for consent to set them all aside.

(Disclaimer: My case qualified for them to take it on)

There is a lot more context to how I ended up here but to cut the story short, Oliver was a great listener, friendly, honest, fair, FAST and a progressive. I actually looked forward to talking to him and learning about the justice system while we spoke through the process (life is about learning after all right). They did something interesting, something I had not experienced before which is, during the process of updating you on the case, they were very good and telling you the possible realistic outcomes based on their experience. You would come off the phone NOT worried as you know they had everything under control.

Andrew who's the principle checks all the paper work before it's sent to the judges and he was also very helpful whenever we hit major blocks in the journey of setting my CCJS aside.

My case was a fairly long and a had multiple cases to process but we also had delays due to the virus. The resolution was positive and it has helped me look at applying Mortgages for a house as the CCJS destroyed my credit score.

Let me put it like this, even if the result was negative (it was not), I would still leave a 5 star for this company. It's a ENJOY to have had the pleasure of working with Oliver and Andrew.

Mason's please never change and if you're reading this, CALL OLIVER NOW!

Thank you

D.S

October 19, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Thanks so much for such a positive review. I'll be sure to pass it on to Oliver. I know he will be thrilled. And, of course, congratulations on the outcome.

- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

In short

In short, clear, effective and very professional, enabled me to make and informed decision. Andrew was very efficient and made it seamless.

October 14, 2020
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Reply from Mason Bullock Solicitors

Thanks, Juan. We aim to be efficient and help clients to make good decisions, so I'm delighted to hear that we achieved that for you.
Kind regards
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Made the whole process simple and pain free..

Andrew explained everything in plain English and gave clear advice. He was very transparent regarding his fees and did not add caveats for increasing them like other Solicitors. He was always easy to reach, quick to respond to all queries and made the whole process simple and efficient. I had no hesitancy in recommending Andrew to a number of my colleagues.

October 14, 2020
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Reply from Mason Bullock Solicitors

Hi Mark. Thank you for writing such a great review. I'm glad we were able to explain everything clearly, including our costs.
Thanks also for the recommendations.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Andrew was very helpful

Andrew was very helpful, would highly recommend.

October 13, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Hi Jovita
Thanks for you kind words and the recommendation.
Kind regards
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Fantastic service provided

I can't thank Mason Bullock enough for helping me through my redundancy. Andrew was clear and precise from beginning to end, and made the process that much calmer considering the circumstances right now. I would highly recommend Mason Bullock Solicitors for anyone in a similar position.

October 9, 2020
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Reply from Mason Bullock Solicitors

Hi Jason. Thanks for such a great review! I'm glad we were able to make the process calmer in difficult circumstances.
Thanks also for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Mason Bullock helped me through my…

Mason Bullock helped me through my redundancy and the negotiations for my settlement agreement, which at the beginning was a bit overwhelming but I was supported through every step of the way until the end.
Andrew was very professional, clear and communicative from the very beginning and I would reach out to him again if I or anyone else I know ever require any employment law advice.

October 1, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Hi Daniela. Thank you very much for an excellent review. We aim to support clients when they're going through redundancy and I'm very glad we achieved that for you in a clear and professional way.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Mason Bullock Solicitors helped me with my Redundancy

Mason Bullock Solicitors helped me with my Compromise Agreement following redundancy and handled by Andrew Crisp with the upmost professionalism and friendly service.

Highly Recommended.

September 2, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Hi Ian. Thank you for the positive review and the recommendation. I'm glad you found our service to be professional and friendly.
Thanks again.
Andrew Crisp - Principal Solicitor

Rated 5 out of 5 stars

Absolutely Awsum Oliver The Litigation…

Absolutely Awsum Oliver The Litigation Officer Overseen My Case For My CCJ. I Can Honestly Say Everything Was In Detail And All Fees Were Mentioned Prior To Prepping My Case To Have My CCJ Set Aside. Which Was A Sucsess. I Highly Recommend This Firm 5 ***** Service.

September 1, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Thanks, Rob, for such a great review. We always aim to be clear about the likely costs from the beginning and I'm glad we achieved that for you, as well as a successful outcome.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

Rated 5 out of 5 stars

Amazing service

Amazing service, I would highly recommend this Solictors.
My CCJ was removed due to an unfair parking ticket.

August 27, 2020
Unprompted review
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Reply from Mason Bullock Solicitors

Hi Finola. Thanks for your review. I'm so encouraged that you found our service to be amazing. Our aim is to help people remove unfair CCJ's and I'm delighted that we achieved that for you.
Thanks for the recommendation.
- Andrew Crisp, Principal Solicitor

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