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Master Supplements, Inc. Reviews 1,164

•
TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, noting their effectiveness and the positive impact they have had on their health and well-being. Many people appreciate the company's science-backed approach and the detailed information provided about how the products work, empowering both practitioners and clients. The staff is frequently highlighted for being friendly, helpful, and knowledgeable, making the ordering process easy and providing excellent service. Reviewers also commend the efficient service and the simplicity of the ordering process, with products arriving on time and intact. However, some customers noted that it has become difficult to find higher potency products recently. Additionally, a few people expressed confusion or dissatisfaction when receiving a different product unit than what they believed they had ordered.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction and love for the... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting it as great, excellent, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So much integrity with Master Supplements. I’ve been doing business with them for 15 years- science backed and tested. Same people working there with friendly, helpful, intelligent advice. Superior... See more

Company replied

Rated 5 out of 5 stars

I truly love Master Supplements. Their products are of outstanding quality — you can feel the difference. What makes this company even more special is their commitment to education and integrity.... See more

Company replied

Rated 5 out of 5 stars

This is a one-of-a-kind company. True integrity, the highest intent, and the best products in their class. Microbiome health is increasingly recognized as key to optimal physical and mental wellness.... See more

Company replied

Rated 5 out of 5 stars

I discovered the educational videos. They are valuable to gain an understanding of the products. The Lumbrokinase that you have tested well. It use to be you could get higher strengths. But lately it... See more

Company replied

Company details

  1. #7 of 93 best companies in Pharmacy

Information provided by various external sources

Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.

Master Supplements Inc.

Written by the company

Save 15% today!
Use coupon code MSI16 to save 15% on your next order with Master Supplements!

Fast shipping!

All shipments from our warehouse arrive within 5 business days

We know that time spent in transit is important to you. That's why we utilize multiple carriers to ensure that all packages that leave our warehouse will arrive at your home as soon as possible!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 2 out of 5 stars

Unhappy with Shipping

Disappointed to purchase a product that is supposed to be kept refrigerated, and see that it was not shipped with an ice pack or some way to keep it cold.
Previous orders have been handled better.

May 6, 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Hello, trust our third-party testing that shows our probiotics are FULLY guaranteed through the expiration date, even including short transit times. Icepacks only offer superficial stability and actually draw moisture in to the package which is bad for the dry probiotic powder. We control the water content and oxygen content in every bottle in numerous Quality Control measures, so I can fully assure you after 20+ years of doing this, that your product is fully active! If you don't feel the positive difference in taking our products, we guarantee them with a 100% money-back policy!

Rated 5 out of 5 stars

Best company to work with!!!!

Master Supplements is one of the top companies that we enjoy working with. We never have issues with things being out of stock and if they ever are they are back in stock right away. They have great communication and ship orders out very quickly and always willing to help faster shipping if we or a client needs it.

April 23, 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thanks for the great review!

Rated 5 out of 5 stars

Improves on my digestion

My experience is good with the supplements that I bought, i feel that my digestion improved since the first try and the company it’s doing a really good work because they focus on the quality over the sales. I feel satisfied.

March 6, 2024
Rated 5 out of 5 stars

Why I choose to partner with the best!

I’m a small business who has researched for natural alternatives and healthy lifestyle s for over 30 years. When I came across Master Supplements I was impressed with the mission behind the products and the effectiveness and quality of the digestive enzymes. They work well for my clients who really benefit from digestive enzymes.

I appreciate good and knowledgeable customer service which is another reason I chose to partner with this company. I get my questions answered the first time and my orders arrive quickly.

February 16, 2024
Rated 5 out of 5 stars

Reliable service.

Our representative is informative, efficient, and mindful of the needs of my practice and the patients who rely on my direction towards optimizing their health.

The website has been easily accessible and user friendly.

November 16, 2023
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

So glad to hear this, ty!

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