Mastercars Hitchin Reviews 

145
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought a Landrover Discovery Sport from Mastercars Hitchin in February 2022, it’s now May 2023 and have had the car 15 months and absolutely love it. Service from Tim was outstanding, couldn’t... See more

Rated 5 out of 5 stars

Tim was great to deal with. Patient while my finance was going through. Standard of preparation of his cars are a step above a main dealer with much more of a personal touch. My car was even delivered... See more

Rated 5 out of 5 stars

Most professional car dealer I ever seen and that's where I found my new BMW 5 series Touring . Car has been thoroughly checked and serviced by them.Tim has been very helpful,knowledgeable and what... See more

Rated 5 out of 5 stars

Absolutely 100% Recommend amazing service from Tim. He went out his way to answer any questions and was very helpful throughout the process. Car arrived looking incredible. Was super worried about buy... See more

Company details

  1. Car Dealer

Written by the company

Master Cars Hitchin Specialist used car dealer in Hitchin Hertfordshire selling Sports ,Prestige and Luxury cars since 1989


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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4.8

All reviews

(145)

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Rated 5 out of 5 stars

Amazing service!

Just picked up my new car! Over the moon with the entire experience. Tim was very friendly and helped me with the finance, private plate retention and even part exchanged my vehicle all happening in less than a week. Can’t wait to start driving!

Thanks MasterCars :)

Hannah

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great car buying experience

We recently purchased a BMW X5 from Tim at Master Cars and were very impressed with the service from start to finish. It is obvious that Tim is passionate about cars and his job, something which is reflected in the quality of the car and the service received. Would definitely recommend!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Tim was great to deal with

Tim was great to deal with. Patient while my finance was going through. Standard of preparation of his cars are a step above a main dealer with much more of a personal touch. My car was even delivered by low loader saving me the hassle of travelling some way across the country to fetch it. Even the delivery driver, Sam, couldn’t of been more helpful. Tim seems to have access to sought after cars that others can’t get. Highly recommended. Don’t think main dealers are better even for high end manufacturers!

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

From the very 1st contact with Tim

From the very 1st time I contacted Master Cars Tim was absolutely spot on. A full and honest walk round appraisal of the car, run through of the service records etc His Finance Broker with there brilliant team, they brokered an amazing finance interest rate. Right down to the car being delivered to my home address.
Tim keep on doing what your doing because it’s a cracking all round service. If I ever get the occasion for a recommendation it’s coming Tim at Master Cars way. Thank you!

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with our new range rover…

Very happy with our new range rover from master cars that we picked up this weekend. First experience of buying a car without viewing first, but all was made very easy by Tim. Would recommend them and wouldn't hesitate to use them in the future.

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

We purchased our VW Tiguan from Master…

We purchased our VW Tiguan from Master Cars during the lockdown and the process couldn’t have been more seem less. Tim and the team organised delivery and pick up of our part x. New car was as advertised and in near mint condition. Professional and personable service.Would strongly recommend.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Just purchased a Jaguar from…

Just purchased a Jaguar from MasterCars. Tim was fantastic, accommodating, and personable. They also gave a very fair price for our part exchange. Car was delivered the following day personally. Would not hesitate to recommend or purchase from them again.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

I bought a Renault traffic van from Tim…

I bought a Renault traffic van from Tim a month ago superb service delivered the van to my home address I had to have the air-conditioning recharged he said to send the bill to him in which I did and they paid for the repair straightaway no problem at all Would highly recommend

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Honest and reliable

Quick and easy! Tim helped us find a suitable car after giving his expert opinion. After a test drive at a time suited to us he valued our current car for part exchange and helped arrange a finance plan perfect for our budget. Would definitely recommend Tim and the team!

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you master cars

Thank you master cars! I had been looking for a while for a specific car I wanted and found it with master cars. The process was so quick and easy, there was free home delivery delivery included which was great so no need to travel. Car came just as described in great condition and very clean!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Mastercars, masterclass in car purchase.

First time puchasing without seeing or test driving. The process could not have been easier with great communication with Tim and excellent photos and description. The reviews also confirm the service you receive. I will certainly use Mastercars again

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

My new car has just arrived and it's…

My new car has just arrived and it's far exceeded my expectations. Tim was the consummate professional. Very easy to deal with and did everything he said he would. The car has been prepared to a really high standard and I've got the peace of mind knowing that it's been fully checked by the RAC. I would not hesitate to use Mastercard again.
Nick from Hove

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Mastercars

Excellent experience with Mastercars, they were quick and efficient. I spoke with Tim and he made the process flow really easily, very kind and helpful.
Will be looking at getting my next car with these guys again.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

BMW X5 3.0 30d SE Auto xDrive 5dr

Excellent service from Master Cars. From the initial enquiry through Autotrader to delivery, the service from Mastercars has been brilliant. No question too small, prompt answers and even responding to quirky measuring requirements (to see if the car would go on the drive :-)). Thank you Tim and the team.

March 18, 2021
Unprompted review

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