Mastercars Hitchin Reviews 

145
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought a Landrover Discovery Sport from Mastercars Hitchin in February 2022, it’s now May 2023 and have had the car 15 months and absolutely love it. Service from Tim was outstanding, couldn’t... See more

Rated 5 out of 5 stars

Tim was great to deal with. Patient while my finance was going through. Standard of preparation of his cars are a step above a main dealer with much more of a personal touch. My car was even delivered... See more

Rated 5 out of 5 stars

Most professional car dealer I ever seen and that's where I found my new BMW 5 series Touring . Car has been thoroughly checked and serviced by them.Tim has been very helpful,knowledgeable and what... See more

Rated 5 out of 5 stars

Absolutely 100% Recommend amazing service from Tim. He went out his way to answer any questions and was very helpful throughout the process. Car arrived looking incredible. Was super worried about buy... See more

Company details

  1. Car Dealer

Written by the company

Master Cars Hitchin Specialist used car dealer in Hitchin Hertfordshire selling Sports ,Prestige and Luxury cars since 1989


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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4.8

All reviews

(145)

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Rated 5 out of 5 stars

We'd seen the Tesla S85 advertised…

We'd seen the Tesla S85 advertised online late at night on a bank holiday weekend. We emailed Master Cars straight away, and received an immediate email response that night! We were really impressed, and so decided to drive the 130m to Hitchin to see the car which was exactly as advertised. Lewis was incredibly patient giving us all the help we needed to understand the systems on this amazing car! He helped us get the car registered, taxed and insured, and we drove it back to our home the same day! Master Cars could not have been more professional - we highly recommend them. Thanks Master Cars.

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

Mr & Mrs H

Stevenage
From start to finish a fantastic service
Great customer service with a 1st class delivery

Many thanks for all your assistance and look forward dealing with you again hopefully in the future

Thanks

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic dealers

Lewis was a pleasure to deal with on my purchase of a used RS6. Great customer service and knowledge of the vehicle and always willing to answer any queries.

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Recently had our GLA from master cars

Recently had our GLA from master cars, Lewis sorted everything out for us over the phone, was the easiest car purchase we’ve ever made, no hassle highly recommend. Thanks again Lewis the wife loves the car. Rich

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Bought a car from Lewis

Bought a car from Lewis, can’t fault the service, worked out a sale price and trade in price for my old car very quickly and reasonable,

Would definately recommend

February 9, 2019
Unprompted review
Rated 5 out of 5 stars

I have bought a focus and was told…

I have bought a focus and was told alot about it by Lewis since I live up north and when the car showed up are the lorry it was amazing. Had amazing help and am really pleased with everything. Thank you again

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Recently purchased a 435i M Sport Coupe…

Recently purchased a 435i M Sport Coupe from Master Cars in Hitchin. The car's virtually as new despite having 13k on the clock. The trade-in against my old 325i was fair and the business was transacted in a relaxed and helpful manner by Lewis who arranged to be in specially on a Sunday for the sale.

Highly recommended

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Lewis, best car salesman

Lewis is possible the nicest and least pushy car salesman I have ever come across. His knowledge and transparency about the cars he is dealing with, is frankly refreshing. We recently purchased a Range Rover Sport from him at Hitchin.

No pressure sales like other dealers. If you want a great deal on a second hand car MasterCars is the place where you want to do business.

January 9, 2019
Unprompted review
Rated 5 out of 5 stars

10/10 Lewis was very helpful

see the bmw 330 xdrive on auto trader, ad was very detailed and pics was spot on, Meet Lewis on the Friday not the pushy sales guy at all very helpful and left you alone to look over the car, Keep me updated on the phone at all times and drove the car away a few days later top spec car in excellent condition, will defiantly be going back there again.

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Customer !!

Recently purchased an Audi S4 from Mastercars. I came across the add on autotrader and it was so well written with a nice detailed video on the add and plenty of pictures in and out of the car I simply had to make an enquiry. When I met Lewis for the test drive, I never once felt I was being pushed for a sale. Lewis let me investigate the features of the car myself before the test drive (which i actually preferred as it allowed me to discover the inside myself) and when we went for a test drive he further helped me to understand and operate the various in-car features. On collection, Lewis was also very helpful in sorting out the tax, filling out the application to dvla to remove my private plate so i can get it ready to put on the Audi and making the whole process such an easy painless experience. Gotta give a shout out to his colleague who did a stellar job polishing the car making it look mint as I was arriving, he too was very friendly and down to earth ! I would highly recommend Mastercars for anyone looking to purchase a vehicle !

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

I had been in contact with Lewis for a…

I had been in contact with Lewis for a week leading up to me viewing the car this Saturday i must say that i felt very confident with both Lewis and the company in the way they delt with me assisting me in purchasing my car meeting with them on Saturday was a pleasure and making the final arrangements to collecting the car very straightforward would definitely recommend these guys car is an absolute gem

October 29, 2018
Unprompted review
Rated 5 out of 5 stars

Recently purchased a Volkswagen scirocco R

Recently purchased a Volkswagen scirocco R from MasterCars. Couldn’t be happier with the car and the service from Lewis was top notch. He Bent over backwards to make sure everything went smoothly. Would highly recommend after having big problems with other dealers it’s nice to find an honest helpful dealership!

September 22, 2018
Unprompted review

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