It's very nice to have a cubing store without ridiculous shipping costs to Europe. The only shame is that the range of items sold is a fair bit smaller compared to the US-based stores, but for less sp... See more
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See what reviewers are saying
I ordered some cubes and accidentally ordered something out of stock which was completely my own fault. When I noticed this I contacted them asking if the cubes could be removed from my order or repla... See more
Delivery time isn't great but choices, prices and gifts are awesome so I wouldn't buy somewhere else
I received a hand-written note to explain I got 1 free cube upgrade on top of the 4 cubes I ordered. This felt very personal. I showed it to my wife and she said 'wauw you don't have this situation... See more
Company details
Written by the company
Welcome to MasterCubeStore, home to Europe’s largest selection of cubes, speedcubes, and other exciting puzzles and challenges, all at competitive prices! With brands like Rubik’s, Gan, MoYu, and many, many more. We offer a wide array of games, for every enthusiast, whether you’re a competitive speedcuber, a casual puzzle solver, or just looking for a fun mental workout, we’ve got something for everyone! Our collection features a wide range of IQ puzzles and brain-teasers, perfect for both beginners and seasoned pros. At MasterCubeStore, we’re committed to providing exceptional customer service, fast delivery, and a seamless shopping experience. With over 175,000 satisfied customers and a passion for puzzling, we’ve become the go-to store for cubers and intellectuals across Europe. Have questions or need assistance? Our support team is here to help -Just reach out!
Contact info
Randersvej 26, 6700, Esbjerg, Denmark
- (+45) 25100266
- info@mastercubestore.com
- mastercubestore.dk
4.4
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MasterCubeStore
Thank you for your kind words!
Best Regards
Team - MasterCubeStore
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Fast, transparent service
I only find good words for this one. Found my wanted Cube fast and it was clearly explained with nice pictures. Delivery was fast and uncomplicated. Will buy there again without hesitation.
August 26, 2024
Unprompted review
Reply from MasterCubeStore
Your feedback fuels our passion—thank you! 🔥
Best Regards
Team - MasterCubeStore
Reply from MasterCubeStore
Thanks for your support and positivity—it’s a huge boost! 🚀
Best Regards
Team - MasterCubeStore
Reply from MasterCubeStore
We’re so happy you’re satisfied—thank you! 😊
Best Regards
Team - MasterCubeStore
Praises to mastercube shop
Quick shipping even to Europe. Cubes were a great quality and the prizes are set just right.
July 27, 2024
Unprompted review
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Everything was fine
July 29, 2024
Unprompted review
Friendly people! Better prices than US stores!!
Friendly people!! Very responsive when there are problems. They care about us and feel happy when things go well.
I live in the USA and prefer to shop at MasterCubeStore. Your selections are up-to-date!
Shipping is lightening fast!! I get my orders from you faster than my orders from the US stores!!
And your prices are lots better than the US stores.
So glad I discovered you nice people!!
July 15, 2024
Unprompted review
Order never arrived
My order never arrived. It's now been a month since I placed the order. The postal carrier says to contact the store. The store hasn't responded beyond telling me to check the tracking link. The tracking link simply says "delivery time unknown".
No help from the store, no money back either.
EDIT: After some weeks the store got in touch with me and offered either my money back or to send the cube again, so at least the issue has been resolved.
July 22, 2024
Unprompted review
Reply from MasterCubeStore
Hello Adriana
We are very sorry for the unpleasant experience. Unfortunately our response was very delayed due to the summer holidays. We usually strive to respond withing just a few days.
I can see, that we have been in touch in the mean time and resolved the issue by sending you a new order. I hope you are satisfied with the cube!
Best regards
Ragnhild
Mastercubestore
I bought 2 cubes
I bought 2 cubes. Become third as a gift. Would recommend it for everyone.
July 14, 2024
Unprompted review
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Good packing wowow
My package was incredibly space efficient when it came to packaging. Kudos to the people who handle that!
July 3, 2024
Unprompted review
Just perfect
3 items, 20% less expensive than on the other websites for the same products, 4 days shipping, in bubble wrap, no issues at all
July 2, 2024
Unprompted review
Quick shipping Good Product
Quick shipping, product as advertised. Recommended!
July 5, 2024
Unprompted review
Fast shipping, reasonable price
Even the item was sent from Denmark, it arrived in 2 days. It was the cheapest option and the quality is really good.
June 19, 2024
Unprompted review
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All perfect!
June 20, 2024
Unprompted review
Two things to improve
Everything was good and fast.
But parcel tracking wasn't working fine - online it said my package arrived two days later than it originally arrived (- my neighbour said he had it already for two days).
The other thing is that I ordered Rubik's Cube metallic magnetic and not magnetic - on paper they were called "...800" and "...800-A" but I couldn't tell them apart until I used a scale for help, because even on the packages of the articles was the same article-number "...800" - that wasn't very helpful by learning if my order was delivered right.
June 8, 2024
Unprompted review
Reply from MasterCubeStore
Dear Customer,
Thank you for your detailed feedback ! We’re glad to hear you found our service fast and efficient. We apologize for the issues you experienced with parcel tracking and the confusion regarding the product identification.
Best Regards
Benjamin F.
MasterCubeStore Support
Fast delivery
May 27, 2024
Unprompted review
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I've gotten faster at solving it
I've gotten faster at solving it. 1min 14 sec is my record time without looking at it to solve it. Made, fully mixed and made again
May 23, 2024
Unprompted review
Reply from MasterCubeStore
Hello Customer
For any delivery issues, please reach out to our support team at info@mastercubestore.com, and we will assist you further.
Best Regards
Benjamin F.
MasterCubeStore Support
Tak for fantastisk hurtig levering og…
Tak for fantastisk hurtig levering og nem adgang til faktura
April 27, 2024
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