Probably the worst dry cleaner around Marylebone. Got a suede leather jacket dry cleaned with them, they completely ruined by taking out all the colour and moisture out of the suede, 750£ just gone. G... See more
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DO NOT USE Terrible communication, rude and I’m still missing my pillows. They collected my items and I requested next day delivery which they said they could do. No communication next day... See more
Absolutely fantastic service at Master Clean Dry Cleaners! The staff is incredibly friendly and professional, and they always go above and beyond to ensure my clothes are cleaned to perfection. Whethe... See more
I am incredibly frustrated by the terrible service and total lack of organisation from this company. My experience was a series of avoidable errors: Monday: the original collection but the wa... See more
Company details
Information provided by various external sources
Master dry cleaner are one of the best 5- star laundry provider in London offering dry cleaning, shoe repair & invisible mending services with Free home collection. Our expert team of dry cleaning in London offers you the best laundry Services in London. We have close to 10 years experience providing laundry, dry cleaning services to clients with a friendly price.
Contact info
Langtry Walk 6, NW8, London, United Kingdom
- 020 7328 5621
- orders@masterdrycleaner.co.uk
- masterdrycleaner.co.uk
2.3
Poor
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service all around
Excellent service all around, been using them for over year now, highly recommended.
November 22, 2021
Unprompted review
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Terrible service
Terrible service. No communication. I called ahead to have my blinds cleaned. On arrival they did not inform me that there was another company a few doors down (189 Haverstock Hill) called The Master Cleaners, who were actually the people that I had spoken too!
This company is a scam!! They scammed me into leaving my blinds with them and they refused to give me a price for over 24hours meaning that I no longer had time to take them to the place I initially wanted to take them too.
I let them clean my blinds, but upon hanging them I realised they were damaged and no clean! I took photos and sent them to them and no one even got back to me. I had to chase them to acknowledge my complaint. They then proceeded to say that I damaged my own blinds!! Like come on!!
They were very rude and basically tried to brush me off. DO NOT USE THIS SCAM COMPANY!!!!!
July 29, 2021
Unprompted review
machine washed my down jacket & ruined it!
They machine washed my down jacket and completely ruined it - it was just 4 months old as it now unwearable. It went from white to green, the zip fell apart and the material was pulled all over. Also note that the shop you see in Hampstead is not where your items are cleaned, they are taken to a dingy little den near Swiss Cottage where they stick it all in giant washing machines. When confronted they wouldn't do anything to resolve the situation or compensate me. When you've done something wrong hold your hands up and at least try to fix it, it's the right thing to do. Avoid if you value your property.
May 14, 2019
Unprompted review
Great sevice
April 9, 2018
Unprompted review
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