Master Private Finance Reviews 107

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Hideous company who let us down over a period of 18 months. Now taking matters to the press to make others aware.. Paid £1,000's for horrendous service. Approached company who deny any wrongdoing

Rated 1 out of 5 stars

Absolute Mickey mouse company. When you complain about how slow the process is taking (we waited 4/5 months) the director rings off his mobile phone (so calls aren't recorded) and he belittles yo... See more

Rated 5 out of 5 stars

There was an avoidable mistake early in the process. However, the measure is more how quickly the error was found and resolved without delay or significant inconvenience. Very attentive, did what Dani... See more

Rated 5 out of 5 stars

We received great service from Dan at Master Private Finance. He found us the best deal for us that suited our remortgaging and repayment plans. He took the stress out of the loan application process... See more

Company details

  1. Financial Institution

Written by the company

Master Broker and Master Packager Intermediary services for the specialist mortgage market. Encompassing Second Mortgages, Bridging & Development Finance, Commercial Mortgages and more. Master Private Finance prides itself on service excellence for clients and other financial intermediary affiliates.


Contact info

3.3

Average

TrustScore 3.5 out of 5

107 reviews

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Rated 1 out of 5 stars

AVOID AVOID AVOID

Absolute Mickey mouse company.

When you complain about how slow the process is taking (we waited 4/5 months) the director rings off his mobile phone (so calls aren't recorded) and he belittles you saying "I'm a director of a company, what have you achieved? Your struggling to get a mortgage and we are the only ones willing to help" there are many more companies that would have helped we were just unfortunate to get this broker.

Jessica is absolutely lovely and is clearly wasted in such a poor company ..... Jez and the director on the other hand have zero customer service skills and zero consideration to those that they are dealing with.

July 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Fantastic customer service

Thank you so much to Daniel for such excellent support and professionalism, he has been on the ball every step of the way, acting quickly and ensuring swift completion.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very accurate and everything was done fast. I dealt with Daniel who was fantastic. Thank you for everything and would recommend to anyone x

June 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Happy to have been introduced!

When I first enquired about obtaining some extra lending on a property I own I sceptical due to my challenging circumstances being overseas and having a CCJ issued against the property. However, Maste Private Finance were quick to source a lender and, despite the lengthy process, were always there to support me along the way. Daniel was always calm, supportive and informative during the application and I was grateful when MPF proved me wrong and secured the lending.

March 29, 2022
Unprompted review
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Rated 5 out of 5 stars

If you have no where else to go - go to Master!

If you have no where else to go, go to Master!. I have had a few tricky clients, recently and thought I had exhausted my list of lenders. But Shannon at Master pulls it out of the hat everytime, just when I thought there was no lender available for my clients. They are great to work with and make the process easy

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very efficient and responsive. Always on top of our case all the way to completion - thank you for a great service!

February 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Just had my first deal with MPF…

Just had my first deal with MPF complete and I can't recommend Shannon highly enough. She's an absolute delight to deal with, kept me updated throughout the process and nothing was too much trouble for her. As a broker I have had many experiences with different packagers and Shannon is definitely my go to for any commercial enquiries from now on. Thanks so much Shannon xx

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding professionalism and customer service

Daniel and his team are the personification of professionalism. First-rate customer service from start to finish of our recent dealings with them. We will have no hesitation whatsoever in recommending Master Private Finance to our friends, family and colleagues. Quite simply, superb.

February 14, 2022
Unprompted review

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