Master Vinyl UK Reviews 

171
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the astounding sound quality of the vinyl and other items. The delivery service is frequently noted for its speed and efficiency, with many orders arriving quickly and well within expectations. Reviewers also commend the excellent packaging, ensuring items arrive in perfect condition. The staff is consistently described as knowledgeable, friendly, and professional, providing great communication and support. Overall, the service is highly rated for being efficient, supportive, and offering a fantastic choice of products, making it a go-to for many collectors.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality of the records, describing... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and quick delivery... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional sound and condition... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and professionalism.... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is nothing better than buying stuff from proper enthusiasts. That’s precisely what Tony at Master Vinyl is - he clearly loves his records as much as we do and it shows in every chat we have.... See more

Company replied

Rated 5 out of 5 stars

Tony runs an excellent shop and has been a pleasure to deal with throughout. Honest, knowledgeable, straightforward and with a great sense of humour. Communication was first class and it is clear that... See more

Company replied

Rated 5 out of 5 stars

First time purchase. Great stock list of hard to get imports. Direct updates including a phone call for a clarification check - this is why we love passionate record shops. Rapid turn around on the d... See more

Company replied

Rated 5 out of 5 stars

First time buying from Master Vinyl, and it's always a bit daunting, particularly since this was quite a costly order. But I needn't have worried. All communication with Tony was friendly, and his re... See more

Company replied


Company details

  1. Music Box Store
  2. CD Store
  3. Music Store
  4. Record Store

Written by the company

We are a small family run record retailer in the heart of Yorkshire. We pride ourselves in supplying the best vinyls from around the world from Miles Davis to dire Straits & more. We also Ship worldwide in professional mailers, And try to ship on the same day as purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
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1-star

Asks customers to review

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4.9

All reviews

(171)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Master Vinyl Records

Friendly and efficient service as always with Master Vinyl.

February 8, 2026
Master Vinyl UK logo

Reply from Master Vinyl UK

We are so happy you love are service, hope to see you back soon for your next order. Tony

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Rated 5 out of 5 stars

Great customer service

Great customer service keeps u informed of new releases & vinyl always packaged well

February 4, 2026
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Reply from Master Vinyl UK

Thanks, Michael we are so happy you love our service and you keep coming back to us. Hope to see you back soon for your next purchase.

Rated 5 out of 5 stars

No issues

No issues, arrived in good time, was very well packaged and in perfect condition.

January 25, 2026
Master Vinyl UK logo

Reply from Master Vinyl UK

We’re so happy you love our service. We take pride in our products and give a five star service. Hope to see you back soon.

Rated 5 out of 5 stars

Always a pleasure!

Always a pleasure to buy vinyl from Tony! Fantastic comms, the record arrives quickly and well-packaged, and in the advertised condition. One of the best folk to buy from.

January 27, 2026
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Reply from Master Vinyl UK

Hi Dave we are thrilled you love our service and you will stick with us, we take pride in customer service and providing the best experience possible. We’re looking forward to our next order. it’s always feel free to reach out if I can help you with any future orders. Tony

Rated 5 out of 5 stars

Brilliant service absolutely…

Brilliant service absolutely outstanding would not hesitate to recommend.

January 19, 2026
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Reply from Master Vinyl UK

Thank you we’re so happy you’ll love our service and we’re looking forward to your next order. Its customers like you who make it all worth while.

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Rated 5 out of 5 stars

Good service

January 4, 2026
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Reply from Master Vinyl UK

Thank you for letting us know, hope to see you back soon for your next order

Rated 5 out of 5 stars

Fabulous service. Easy website and when item not in…

Easy website and when item not in stock, I was phoned immediately and emailed so see what I wanted to do. Communication was so quick I knew what was going on all the time and as soon as was in stock it was in post. Fabulous service. Thank you

December 24, 2025
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Reply from Master Vinyl UK

We’re so happy you love our services. We like to provide the best possible experience when you’re shopping with us. We are looking forward to our next order. Tony

Rated 5 out of 5 stars

Great Service and Fast Delivery

Great Service and Fast Delivery - Thank You!

December 22, 2025
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Reply from Master Vinyl UK

Thank you, Andrew for taking your time to leave us a five star review we’re happy you love our service. Hope to see you back soon.

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Rated 5 out of 5 stars

Great customer service

Fast, responsive and personal service

November 16, 2025
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Reply from Master Vinyl UK

Thank you we like to give the best possible experience, fron purchased a delivery. Thank you for your feedback.

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Rated 5 out of 5 stars

My fav place

My fav place, Tony - big thank you!

November 28, 2025
Unprompted review
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Reply from Master Vinyl UK

Thanks hope to see you back soon for your next purchase

Rated 5 out of 5 stars

Exceptional support

The quality of service and support from Master Vinyl was exceptional. Tony's communication was 10/10 and thoroughly enjoyed chatting music with a fellow enthusiast.

The top quality records that Master Vinyl stock make it a go to for any collector. Can't wait to pick up more gems. Cheers!

October 3, 2025
Unprompted review
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Reply from Master Vinyl UK

Thank you so much for taking the time to leave us a fantastic that you’re happy with our service. we hope to see you back soon for your next purchase.

Rated 5 out of 5 stars

Good service, good packed

Package received in good condition. Great vinyl store :)

November 9, 2025
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Reply from Master Vinyl UK

Thank you for your feedback. We’re looking forward to our next order.

Rated 5 out of 5 stars
Master Vinyl UK logo

Reply from Master Vinyl UK

Thanks we like to ship out with top quality males so they’ll reach you in perfect condition. Hope to see you back soon with your next purchase.

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

October 4, 2025
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Reply from Master Vinyl UK

Thank you so much for taking your time to leave us a review. We proud ourselves in giving The Best customer service. Hope to see you back soon for your next purchase.

Rated 5 out of 5 stars

Fast, expert service

Fast service. Well packaged . Super professional. These guys are experts!

September 16, 2025
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Reply from Master Vinyl UK

Thank you Phil we are delighted you love our service, and hope to see you back again in the future.

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