Wonderful experience and fantastic products! I ordered two chemo sleep caps for Mum and accidentally entered the wrong shipping address. I spoke to a member of the team who was extremely helpful and r... See more
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See what reviewers are saying
When I rang to place my order the customer service advisor was extremely helpful. I’m really pleased with my purchases and will definitely be ordering again
I absolutely love Masumi Headwear and couldn't recommend them more! The hats are beautiful, comfortable, and made with so much care. But what truly sets Masumi apart is their customer support. I r... See more
Ordered 3 items Friday afternoon knowing that 1 was out of stock and would follow "in a couple of weeks" with the other 2 expected Thursday. They arrived by Monday.... closely followed by the rema... See more
Company details
Information provided by various external sources
Here at Masumi headwear UK, we are all about helping people find their confidence. Through our amazing headwear we aim to empower people who may have experienced hair loss for any reason. We do this by helping people use our fashionable headwear as an outlet for regaining their confidence through style and by ensuring all our headscarves are designed meticulously, so that they are both comfortable, breathable and wearable in everyday life. Whether you are looking for any type of headwear for cancer suffers, funky chemo hats or headwear for hair loss we have a range of options for you! Plus, all our headscarves are designed with beautifully soft material and natural fibers, including our popular bamboo range. All our headscarves are designed to be extremely comfortable, durable and of course super stylish so that you can go wherever you want and do what you want with all the confidence and style you desire.
Contact info
5 BALHOLM COURT, M20 6AH, MANCHESTER, United Kingdom
- +44 (0) 161 282 8843
- info@masumiheadwear.com
- masumiheadwear.com
4.7
Excellent
224 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Super fit and quality
May 2, 2020
Unprompted review
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Soft comfortable fabric
Soft comfortable fabric, (important for a chemo patient), stylish with the ability to add your own personal touches, very happy with my purchases. Would like to see a basic cheap bandana added to the range so that I could have made a one stop shop.
April 22, 2020
Unprompted review
Order received promptly
Order received promptly. Lovely garment and fits well. Would definitely recommend this and the company.
April 19, 2020
Unprompted review
I purchased two hats for my mum as she…
I purchased two hats for my mum as she is about to go through three rounds of chemotherapy and surgery and has been told that she will lose all of her hair. Mum is so pleased with the hats and said they are really pretty, lightweight and gorgeous colours. This really has helped her to feel more in control and confident and has been a huge boost. Thank you for making such lovely products for women who are going through such an incredibly challenging time with cancer x
April 17, 2020
Unprompted review
Good quality & very comfortable…
Good quality & very comfortable headwear for hair loss caused by chemotherapy Thank you
April 17, 2020
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Great service
April 16, 2020
Unprompted review
Excellent service
April 16, 2020
Unprompted review
The colours weren't as in the picture…
The colours weren't as in the picture and the patterns weren't 100% either but the recipient liked it!
April 14, 2020
Unprompted review
Reply from Masumi Headwear
Hello Steve, Thank you for your feedback. I am sorry to hear that the pattern on your Yanna headwear was not correct. Please could you let us know which style you have received and as wish to correct this for you and send you the correct one. Your don’t need to return the incorrect one to us of course 😊 please kindly email us the name or picture to info@masumiheadwear.com and we take care of the rest! Once again please accept our sincere apologies for the mistake on our part . Many thanks . Ali - Masumi headwear
Soft luxury for the head in testing times
Very helpful indeed. Nice people to deal with. Lovely products and designs. Soft and comfortable to wear.
April 12, 2020
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Beautiful headwear
Beautiful and stylish-making me feel that bit more special at a time where my body image has taken a beating. Lovely soft materiel means they are so comfortable to wear.
Thank you Masumi Headwear.
April 9, 2020
Unprompted review
Excellent service and great product
April 8, 2020
Unprompted review
A positive experience
Great fit and colours and comfortable to wear.
Plenty of versatility.
Customer service excellent . Kept me updated throughout and fast delivery in challenging times.
April 5, 2020
Unprompted review
Headwear
Headwear arrived promptly in difficult times, it feels really soft and comfortable to wear, I'm very happy with my purchase.
April 5, 2020
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Speedy service and well packaged for…
Speedy service and well packaged for safe delivery.
April 4, 2020
Unprompted review
Excellent quality and service.
April 4, 2020
Unprompted review
Lovely headgear
Bought two headgears ready for when I start my chemotherapy treatment. They are lovely and soft and arrived promptly. Will definitely be looking to get a few more.
April 2, 2020
Unprompted review
Very easy company to deal with
Very easy company to deal with. Delivery was a little longer through no fault of the company and they replied to my email very promptly. The headwear is very comfortable and looks just as on the website. I only returned one item that was through personal taste and the returns process was very efficient, I received an email within a couple of days confirming a refund. I would be happy to recommend and make future orders
March 28, 2020
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Easy to order
Easy to order. Plenty of choice. Quick delivery. Excellent product
March 25, 2020
Unprompted review
Excellent service &delivery.The items…
Excellent service &delivery.The items themselves are lovely quality and the range has something for everyone from practical to glam. Well impressed!
March 23, 2020
Unprompted review
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