Matboard and More Reviews 

18,645
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This company was super responsive when the carrier damaged their product. They asked for some photos, said they'd take care of filing the claim with the carrier, and then promptly made me a new frame... See more

Rated 5 out of 5 stars

Great selections to choose from and the interactive order form made creating my custom-sized mats very easy. And I’ve reordered to create a matching set of pictures to frame. And importantly, their pr... See more

Company replied

Rated 5 out of 5 stars

The mats are always quality and I haven't had a mistake in any order yet (20+ mats purchased at this point). I received a box that got pretty beat up in transit and my mat was damaged. I sent an email... See more

Company replied

Rated 5 out of 5 stars

The mats were the exact measurement I ordered and the colors perfectly matched the representation on-line. I had a custom size and did a double mat with an accent color. This was my 3rd order and I... See more

Company details

  1. Art Supply Store

Written by the company

Matboard and More® believes that the world needs nice things, and this is what drives us to be the #1 online retailer of custom matting and framing accessories in the USA. We pride ourselves on creating quality pre cut picture mats, providing excellent customer service and delivering on these promises fast. We are based out of Marietta, GA (suburb of Atlanta) and have been providing framing services since 2012. In that time we have constantly seeked to improve our website, service and expand our product offerings. We have been fortunate enough to serve thousands of customers including artists, large organizations, and the everyday home decorator. We are flexible in our operations and are very proud that we are able to serve such a diverse customer base. We source all of picture matting products from Crescent® and other US based suppliers. Everything we produce is made out of our Marietta facilities and we believe this is the best way to ensure high quality and service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(18,645)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Matting

The mats were the exact measurement I ordered and the colors perfectly matched the representation on-line. I had a custom size and did a double mat with an accent color. This was my 3rd order and I wouldn't purchase from anyone else. My order was sent out quickly, was packaged well to prevent damage and was expertly done.

September 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Great first experience with this…

Great first experience with this company!!! And I ordered Midnight Blue mats…… The color was a rich navy blue. Way prettier than the website depicts. Thanks soo much!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely a top notch service

Absolutely a top notch service. I haven't ordered a frame before, just matborads but I'm delighted with it. The packing is second to none. Fabulously done. Thank youy

August 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Another of many orders!

This is not my first order and, as usual, very impressed! The two custom mats were perfect! The process online is easy. Items were shipped quickly and they are so nicely packaged when they arrive. Thank you and I'll be back!

September 1, 2023
Unprompted review
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Rated 5 out of 5 stars

My package arrived damaged on two ends…

My package arrived damaged on two ends but due to the over the top packing my mat arrived in perfect condition. Thank you for all the efforts in getting my order cut and shipped perfectly ! I will continue to purchase from you in the future !

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Real Assistance

When I questioned my measuring and asked for someone to look it over (a real person) they were very responsive and quick. I truly appreciate the human touch.

August 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Wonderful

Wonderful, beautiful end product and ability to order specific colors and dimensions online. Company extremely prompt and responsive when I needed to make changes to dimensions. I am extremely pleased with my experience. Suggest more color selections. Also, using my phone to order, I could not access all of the dimensions (i.e., 1/4, 3/8, 1/2, 5/8, 3/4) off to the side; I could not get them to slide in to view in order to select.

July 19, 2023
Unprompted review

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