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MatchTruly Reviews 366

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TrustScore 4 out of 5

3.9

Social Media Agency
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the support team. Reviewers also highlight the quality of the people they meet on the platform, describing them as genuine and grounded. However, some people were dissatisfied with the pricing, finding the costs for credits and media viewing to be very expensive. There were also occasional concerns about the website's functionality, such as issues with image rotation and difficulty finding account cancellation options. Additionally, some customers experienced slow response times from support for minor issues.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, politeness, and... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the platform's... See more

User experience

People report ambiguous experiences with user experience. While some consumers found the platform easy to... See more

Price

Customers expressed significant dissatisfaction with the pricing structure, finding it very expensive. Many... See more

Response time

Reviewers mention ambiguous feedback about response times. Some customers experienced faster than expected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 b... See more

Company replied

Rated 4 out of 5 stars

Lovely ladies but waiting for catch... And there it was running out of credits !! and bank card not allowing to buy credits

Company replied

Rated 4 out of 5 stars

I got on this site to find someone to connect with but the interactions i had left me unimpressed. I tried to delete my account and that was a process. Bella was having difficulty accepting my request... See more

Rated 3 out of 5 stars

Matchtruly is a very expensive site, especially if you view media during your exchanges. A single video for example is 50 credits which diminishes your credits remarkably. I'd say use this website if... See more

Company replied

Company details

  1. #19 of 33 best companies in Social Media Agency

About MatchTruly

Written by the company

MatchTruly

MatchTruly is your space for practicing communication skills and rebuilding confidence in a welcoming, supportive environment. Our platform encourages self-expression and positive exchanges, providing an opportunity to learn, grow, and connect with others who value constructive dialogue.

Whether you’re refining your conversational style, seeking valuable feedback, or simply exploring ways to express yourself, MatchTruly is here to help. Every interaction is designed to inspire growth and confidence, making the experience both engaging and rewarding.

Join MatchTruly today and discover a platform where conversations are more than just exchanges — they’re opportunities to build confidence, gain insights, and grow personally.

Contact info

3.9

Great

TrustScore 4 out of 5

366 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

You have to pay to do basic chat

You have to pay to do basic chat. Not even worth it to just talk freely huh? Damn shame...

February 28, 2026
Unprompted review
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Reply from MatchTruly

Hi Max,

Our platform offers free registration and profile browsing, while certain interactive features require credits. This structure helps support platform maintenance and overall service standards. Users can decide how actively they’d like to engage and the credit cost associated with each feature is disclosed directly within the platform.

If you’d like more information about how credits work or available options, please contact our support team at support@matchtruly.help, we’ll be glad to assist.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

FOR CHATTING - ONLY -

They took down my original post cause honesty hurts ... ... sad but true. Do not waist your time and $ on this site. It delivers nothing to be proud of. Can you say AI ? Well they can too as you'll see if you read their responses to every single feedback. Chatter beware this is NOT a dating site.

February 5, 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Brett,

Our platform prioritizes safety and transparency. Many profiles are verified in accordance with our Terms of Services, and we maintain policies against deceptive behavior. We also review reports carefully to ensure compliance with our Community Guidelines.

If you would like us to review a specific concern or situation, please contact our support team at support@matchtruly.help so it can be examined appropriately.

Best regards,
Brin from MatchTruly

Rated 2 out of 5 stars

Fake AI Bot Communications

I sense that some of the communications are fake and are AI generated - not real people. Some of the communications/responses from people are very odd.

February 22, 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Thomas,

We prioritize platform security and take steps to maintain a safe environment for communication. Many profiles of our users are verified according to our Terms of Services to support this goal. If you ever notice suspicious activity or profiles that seem unusual, please contact our support team at support@matchtruly.help, we’re here to assist.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

I put a weird joke in my profile

I put a weird joke in my profile and three different people mentioned it in their first message. It shows the users on matchtruly are actually paying attention and not just swiping on photos like robots.

February 4, 2026
Unprompted review

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