Matthew Mercury Watches Reviews 

Exceptional customer service from Matthew Mercury. I purchased two straps — perforated brown and black crocodile — and both are confirmed genuine leather, differing only in design and flexibility. Their team followed up diligently and ensured full satisfaction. My watch is elegant and versatile, perfectly complementing any outfit. Outstanding brand!

The time between purchase and delivery was excessively long. I had to contact them by email to complain about the delivery. From that moment on, everything went very quickly.

Company rectified to complete satisfaction please ignor previous message.

Process from start to finish was excellent. The quality of the watch is beautiful.

All the service from purchasing to delivery is excellent

The service was prompt, and I was kept informed at every step. The watch arrived well secured and was a pleasant surprise to be as advertised, if not better. I have no hesitation in vouchsafing the watch to other prospective (or apprehensive) buyers. Thank you

The team were incredibly responsive and the watch and various straps that I ordered were absolutely gorgeous.

It took quite some time for the watch to be delivered, but once received I found the watch to be a beautiful piece. I am happy with the purchase.

The double kings collection is presented in a quality case with a window displaying both watches. The watches are very expensive looking with a smart dial and beautiful hands

I had this watch shipped to my PO Box and I wasn't able to receive it in time before my Post Office returned it. They shipped it again to my home for free. Great communication and great company to do business with. Watch is great quality, I will be buying from them again.

I’m very happy with my order and it looks great

Had trouble tracking the order and also not getting info back like is the watch accurate like a chirograph?

A magnificent watch, top Quality.
Well done Matthew Mercury,
John Wilde.

They did the the "eta is X but well get it for you earlier" trick, which i didnt mind at all. Im an event planner and had an important event which i had given up the hopes of receiving it before it but i did and was really happy.

Excellent quality the details are perfect, it’s just a beautiful piece!!!!

I love your watches. I just wish your delivery period would be shorter… even if customers have to pay for expedited shipping. Other than that, awesome!

I had the pleasure of working with the Matthew Mercury Watches team to secure a pre-order for one of their stunning timepieces as a gift for my father's birthday. From the outset, their customer service was outstanding—responsive, reassuring, and genuinely committed to ensuring the watch would arrive well ahead of the special occasion.

Not only did they deliver on their promise, but they exceeded expectations by shipping the watch earlier than anticipated, accompanied by a thoughtful complimentary gift. This level of attention to detail and customer care is truly impressive.

The watch itself is a masterpiece—elegantly designed, beautifully packaged, and clearly crafted with precision and care. The entire experience has left a lasting impression, and I look forward to future purchases with confidence and enthusiasm.

Highly recommended!

Outstanding customer service, high quality products / watches. Extremely efficient and responsive.
Every purchase and experience with Matthew Mercury Watches has been beyond my expectations.
Highly recommend!