The Matworks Ltd. Reviews 253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like golf cart mats and boat carpets fit perfectly and look amazing, often exceeding original expectations. Many people highlight the exceptional customer service, with staff members frequently described as helpful, professional, and attentive to detail, making the ordering process smooth and pleasant. However, some customers experienced issues with their orders, such as incorrect hole placement, missing features, or colors not matching expectations. A few reviewers also reported receiving products with a strong, unpleasant odor, which was difficult to eliminate. Additionally, there were isolated comments about communication being poor and craftsmanship, particularly embroidery, being subpar.

What people talk about most

Product

Clients share positive opinions on product quality and customization. Many reviewers praise the perfect fit,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high-quality products, materials, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise the helpfulness of staff in placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Matworks for three different custom golf carts. Sent them the templates with the selections. They arrived shortly, exactly the way I wanted them. Expert work, fair pricing, quick shipping. Could... See more

Rated 5 out of 5 stars

Outstanding quality, service, and price. Made carpet templates for our 2006 Regal (inside and out). The finished Duraweave fit perfectly. Andrea has been fantastic...excellent recommendations, quic... See more

Rated 5 out of 5 stars

there is the only one company to produce custom size and color with embroidery. and quality is good. if I would say something, due to the delivery method, the mat was fold and the shape is distorted a... See more

Rated 5 out of 5 stars

I needed replacement carpet for our 2008 Azure boat and had seen some pretty rough work from local shops. Using the tag from the original manufacturer, I found Matworks. I wanted an exact, high‑qua... See more


Company details

  1. #5 of 8 best companies in Boat Accessories Store
  2. #64 of 169 best companies in Furniture Store
  3. #12 of 32 best companies in Interior Designer

About The Matworks Ltd.

Written by the company

TaxSlayer Logo Matworks is the industry leader in making snap in mats for boats with the largest boat template library. We also make personalized dock, deck, and boarding mats for a large percentage of the yachting and boating industry. In addition to creating custom carpet mats for boats, cars, golf carts, and more, that’s not all we have to offer. We can also create a variety of customized boating décor and boat life accessories, such as monogrammed towel sets, director’s chairs, and monogrammed shatter proof drinkware.

CUSTOM SNAP IN BOAT CARPETS

DESIGN YOURS

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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Rated 5 out of 5 stars

Custom pontoon deck upgrade!

My fairly new pontoons swim platform was starting to look sun damaged since the cover leaves it exposed. I had the idea to reach out to mat companies to have a custom mat made and Matworks delivered!
After some conversation via email about options and some samples mailed out I was ready. Made a template out of builders paper and before long my swim deck looked better than new.
The team here did a great job answering my questions, giving me advice, and helping to get me an invoice that would help me request some compensation from the boat manufacturer (which I did get). Couldn’t be happier.

October 15, 2023
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Rated 5 out of 5 stars

Carpet rework

Great job responding to the mis sizing of our boat carpet. The issue was resolved quickly and accurately. Great company to do business with!!

June 17, 2024
Rated 5 out of 5 stars

Awesome customer service! Great product.

I called matworks because I didn’t see a template for my boat. I spoke with Andrea and we worked out a template. When my new mat came in it was slightly oversized. I called and asked for more binding to have it trimmed down and repaired locally. They sent me a label, returned and board it and sent it back at no cost! They were awesome to deal with throughout the process and stood by their product. It’s hard to find companies that take care of customers like this anymore. Thank you! 1 1/2 seasons and over 100 hrs in and my boat still looks awesome!

July 21, 2023
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Rated 5 out of 5 stars

Good Experience

The product was excellent and cut to fit our boat exactly how the previous floor covering fit. Shipping and delivery all went well. I did have to buy extra snaps to install based on the number of snap downs that were in my cockpit. But otherwise this experience fully met my expectations.

June 20, 2024
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Rated 4 out of 5 stars

Doral 250se

Flooring looks really nice. The fit was good. I recommend Matworks.com to all my boater friends

April 24, 2024

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