Maveninteractive CAN NOT be trusted with your money…
Maveninteractive CAN NOT be trusted with your money. I was uncomfortable with how things were going forward when I gave away my bank draft. I started getting nervous when he pressured me that I was not investing enough money, but by then, it was too late. I just wanted to start slow and build up trust. I told him not to trade my money bc it was not the right timing. Maven did not answer my calls after they cashed my bank draft. He started trading, did not listen, and I lost over $6000 in one week. Six thousand dollars may be very little money for some people; how badly the tables turn when Maven gets your money.
Dec 1, 2022 - I called customer support for help. They told me they would give me my money back; I just had to get a digital wallet. Furthermore, Maven support informed me that their legal department would contact me about this Trustpilot message. I decided to remove the message to get some help. Lesson learned that is how Maven gets you off the phone.
Dec 15, 2022 - After getting a digital wallet, I waited on hold for 2 hours and 13 minutes. I received no help from customer support at Maven Interactive. Just a waste of time and money.
Dec 16, 2022 - I was waiting again on hold for Maven support (437) 266-1046 for 1 hour and 3 minutes with no help nor anyone answering the phone. It is an immediate place on hold with no hello or anything. Is this a company that you are trusting with your money?
Dec 19, 2022 - I have phoned customer service at Maven Interactive at least once a day for a week; the hours I have waited on hold. They keep me on hold for hours and don't answer my call. The manager who lost my money phoned me this morning to bully me. I will keep you all posted when they answer my call. These are the people that we trust to invest our hard-earned money!?
Dec 20, 2022 - I woke up this morning to my manager at Maven sending me multiple messages on What's app bullying me. Is that the way you want to wake up in the morning?!? Yikes! However, Maven support finally answered my telephone call this morning. I have been calling multiple times daily for two weeks. I could not believe my ears that there was a person on the phone speaking to me. This person was patient, did not yell at me and was human. Progress!
Dec 21, 2022 - Crickets. Yesterday, Maven support promised to refund my money, and I was promised my money back in one to three days. Dec 20 was day 1, and today is day 2. I am not holding my breath. My manager texted me another brutal morning message, promising me he would not waste my money again, Thank you, Mr. B! Maven can not be trusted with your money.
Dec 23, 2022 - As expected, Maveninteractive still needs to follow through with my refund. I was on hold with Maven Support on Dec 22 for 1.5 hours without assistance. I am on hold today; it has been 1 hour and 45 minutes, but the day is still young. I have added my picture to this blog to show you that I am a real person who has lost a significant amount of money. This mistake, laps of judgement, stupidity, unwillingness to follow instructions and greed on my manager's part, Mr. B, affected real live people. This mistake he made was due to an everyday transaction that could happen to any one of us. Let us see how long Maven keeps me on hold today?! Is this a company that you want to trust with your money?
Jan 9, 2023 Happy New Year?? No.
No resolution with Maveninteractive. Mr. B was let go… along with my money. I got the brush off, ‘our manager made a mistake, he had some life problems.’ Long story short, Maveninteractive is NOT taking responsibility for their actions. Is this the company that you want to trust with your money?
October 27, 2022
Unprompted review