Randall provided excellent customer service. I had an issue with the alignment that was made. He did everytihng possible to ensure the issue was corrected. He treated me with respect and professionali... See more
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Always do a great job!!!! My go to place for repairs for several years now. Great team at the Arnold Mill, Alpharetta location.
Title: Unprofessional communication, incomplete service, and misleading discounts. I dropped my 2018 Jeep Wrangler off for three specific services: an oil change, a tire rotation, and a G... See more
Thank you Loston! This place always takes great care of my car and has the best service! I will be back.
Company replied
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
12390-A Arnold Mill Rd., 30004, Alpharetta, GA, United States
- 7705699121
3.7
Average
15 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
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TitleUnprofessional communication, incomplete service, and misleading discounts.
Title: Unprofessional communication, incomplete service, and misleading discounts.
I dropped my 2018 Jeep Wrangler off for three specific services: an oil change, a tire rotation, and a Georgia state emissions test.
When I picked up my vehicle, only the oil change was done, and the entire experience was a disaster:
Zero Communication: They claimed they couldn't rotate my tires because they couldn't find my wheel lock key. Instead of giving me a quick 30-second phone call while my Jeep was on the rack to ask where it was, they simply skipped the service and said nothing until I picked up the vehicle.
Waste of Time.
Shortchanged Discount: I brought in a 50% off oil change card (given to me previously due to another issue at this store). Instead of applying 50% off the service properly, they inflated the bill with added disposal and "shop supply" fees, making the "discount" much less than promised.
Extremely poor communication and customer service. I won't be returning to this location, and I recommend taking your vehicle elsewhere in Alpharetta.
August 13, 2026
Unprompted review
Randall provided excellent customer…
Randall provided excellent customer service. I had an issue with the alignment that was made. He did everytihng possible to ensure the issue was corrected. He treated me with respect and professionalism. Now, he is my go-to person when I have car issues. Much appreciate Randall.
February 11, 2026
Unprompted review
Reply from Mavis Tire - Alpharetta
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Reply from Mavis Tire - Alpharetta
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Thank you Loston
Thank you Loston! This place always takes great care of my car and has the best service! I will be back.
March 28, 2026
Reply from Mavis Tire - Alpharetta
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
personal touch
November 21, 2025
Reply from Mavis Tire - Alpharetta
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Mavis Alpharetta
This outlet, since the ownership change , has become progressively more customer unfriendly. What used to be an easy process of removing a nail, has time after time , become a nonsensical lecture on why they want you to buy a new tire , and they will not/ cannot fix it, only to be fixed by another tire chain, not as close to me. Policy or employees explain the empty parting lot….
March 24, 2025
Unprompted review
Reply from Mavis Tire - Alpharetta
Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.
Always do a great job!!!
Always do a great job!!!! My go to place for repairs for several years now. Great team at the Arnold Mill, Alpharetta location.
December 27, 2024
Bryan was great
August 24, 2023
Very nice people and had My car done in…
Very nice people and had My car done in no time thanks
October 30, 2022
Unprompted review
Excellent service- from the time Brian
Excellent service- from the time Brian, assistant mgr, answered the call and provided directions to the Arnold Mill Road location and then greeted me in the parking lot!
From there- Chelsea kicked in with a management style that was professional and in control! She kept her cool with customer concerns too- housekeeping and all the above. Great location- I'm pleased with my less than an hour experience.
August 4, 2022
Unprompted review
Amazing job
Amazing job, very polite friendly staff and worked with me to get the best tires for my budget. Very pleasant gentlemen.
February 12, 2022
Unprompted review
Good Service
I would like to thank Destiny and Brandon. Both were very helpful and had me in and out very quickly.
October 6, 2021
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