I had a flat tire and the tow truck took me to this tire shop. They sold me a used tire for $65 which is not a problem. The problem is that they charged $130 for labor, double the price of the tire. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at Mavis in Basking Ridge always does a great job no matter what service I am bring my vehicles in for.
My husband and I live in PA and broke down in NJ and were towed to Mavis Discount Tire in Basking Ridge. Brian and Don went out of their way to assist us in any way possible. Their friendliness and... See more
My experience at the Basking Ridge Mavis is always great. A very friendly and professional staff.
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
545 Martinsville Rd., 07920, Basking Ridge, NJ, United States
- 9085421905
3.5
Average
20 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a flat tire and the tow truck…
I had a flat tire and the tow truck took me to this tire shop. They sold me a used tire for $65 which is not a problem. The problem is that they charged $130 for labor, double the price of the tire. The excuse was that they’re short handed and only have two technicians working. I was already late for work so I had no choice but to accept the charges. Price gouging at its best.
May 8, 2026
Unprompted review
Reply from Mavis Tire - Basking Ridge
Hello Jose Melendez, thank you for sharing your experience with us. We apologize for the inconvenience and frustration caused by the labor charges during your visit. We would like the opportunity to discuss this further and address your concerns. Please reach out to us at 914-984-2500, Option #2.
Consumer Solutions
Good experience
March 22, 2025
Fast and good service
I made an appointment to have tires rotated. They got it done quickly and also found a nail lodged in one of the tires. They patched the hole.
October 6, 2024
Excellent and prompt service!
March 23, 2024
Issues are addressed quickly in a friendly and welcoming manner.
The employees are friendly and accomadating.
January 31, 2024
My experience at the Basking Ridge…
My experience at the Basking Ridge Mavis is always great. A very friendly and professional staff.
December 29, 2023
The team at Mavis in Basking Ridge…
The team at Mavis in Basking Ridge always does a great job no matter what service I am bring my vehicles in for.
December 27, 2023
Pleasant and professional customer…
Pleasant and professional customer service! The work was completed in a timely manner.
December 9, 2023
Excellent and quick service
December 2, 2023
Lashawn was great
Lashawn was great — checked my tires, figured out what I needed, and made the process as smooth as possible l.
September 26, 2023
Unprompted review
Excellent work and customer service!
Brian is always prompt, helpful, and passionate about customer service. Will always come back!
January 5, 2023
Quick turnaround and always friendly…
Quick turnaround and always friendly customer service
November 12, 2022
Thank you Brian and Don
My husband and I live in PA and broke down in NJ and were towed to Mavis Discount Tire in Basking Ridge. Brian and Don went out of their way to assist us in any way possible. Their friendliness and professionalism made a difference. Would definitely recommend this shop. Thanks for everything. Jr and Sandee
November 12, 2022
Unprompted review
Top notch service
Great attentive service and he always gives me a discount..very helpful and knowledgeable
November 4, 2022
Unprompted review
Always great service.
June 6, 2022
Great job by Donald and the technician
Great job by Donald and the technician. Will put positive review in our Hills local community WhastApp group in The Hills in Basking Ridge, NJ
May 13, 2022
I give Mavis in Basking Ridge five…
I give Mavis in Basking Ridge five stars. They are extremely Nice and helpful. They never take advantage of the consumer. They have fantastic prices and will give you discounts as much as possible.
KPeterpaul
March 20, 2022
Unprompted review
Brian and his team were able to save my…
Brian and his team were able to save my day by providing quick repair on flat...the service at this location is always outstanding!
November 16, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.