Their technician seems to unprofessional. I hope they didn't steal any original parts from my car or break my car. Last Friday I went for alignment and it took them 1.5 hours. They... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Car was checked out thoroughly and a part which was previously replaced failed again but was replaced again for no charge. Additional work done was completed on time and the price was very reasonable... See more
Took me in before my scheduled appointment time. Vehicle was serviced in an acceptable amount of time. Staff was courteous as well.
The technician was professional and took care of the problem with my car immediately.
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
3235 Brunswick Pike, 08648, Lawrenceville, NJ, United States
- 6092572331
3.4
Average
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their technician seems to…
Their technician seems to unprofessional. I hope they didn't steal any original parts from my car or break my car.
Last Friday I went for alignment and it took them 1.5 hours. They might have broken something. As soon as I drive off to the highway, the car began to shake and some warnings appeared.
I parked the car and call the store. The manager said they had nothing to do with it. And he also said he could take a scan for $150. I responded I would call the police. Then the manager said take the car in and he would check on it.
I returned to the store. The manager came with a scanner to connect it to the car. 10 to 15 minutes later, he said it was fixed.
I still felt the car was driving funny, but at least there was no warning signals. I drove home.
Today on Sunday, I planned to drive somewhere. While I was still driving out of my neighborhood, my car began to shake. This time 2 warning signals appeared. One was to warn me about the stability system and the other was about the pre-collision system.
I suspect the mechanic broke something in the brake system, while he was doing allignment.
What could possibly go wrong!? He must be very unexperienced to mess up my car with such a small job.
I called the store again and another manager of the store told me to bring the car back next Tuesday. Because he said today they didn't have mechanics to do it and he wouldn't be there tomorrow.
I don't know if I could trust them with my car anymore. I may take my car to the dealership
November 8, 2024
Unprompted review
Reply from Mavis Tire - Brunswick Pike
Dear Valued Guest, we want to sincerely apologize for your recent experience at one of our locations. We have located an existing ticket about this matter and appreciate the opportunity to make this right with you. If you need any further assistance, please call our consumer solutions department at phone number 914-984-2500 opt 2 and reference ticket number 948283.
Took me in before my scheduled…
Took me in before my scheduled appointment time. Vehicle was serviced in an acceptable amount of time. Staff was courteous as well.
August 22, 2024
Previous replaced parts were replaced with new parts
Car was checked out thoroughly and a part which was previously replaced failed again but was replaced again for no charge. Additional work done was completed on time and the price was very reasonable.
October 8, 2023
The technician was professional and…
The technician was professional and took care of the problem with my car immediately.
December 22, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.