great customer service went in with a flat (already off vehicle) they fixed the flat I was out of there within 15 minutes awsome!

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have purchased service at this Mavis Store several times since it opened and have left complementary reviews. My most recent experience was far from satisfactory. Apparently, the store has a new m... See more
Company replied
The staff at mavis in dover pa was honest and professional. They took care of my vehicle with the utmost respect
Company replied
Service tech was great, got me in and out in good time and the customer service team was very friendly.
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?

Contact info
3970 Carlisle Rd, 17315, Dover, PA, United States
- 2232470020
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great customer service went in with a…
great customer service went in with a flat (already off vehicle) they fixed the flat I was out of there within 15 minutes awsome!
The staff at mavis in dover pa was…
The staff at mavis in dover pa was honest and professional. They took care of my vehicle with the utmost respect

Reply from Mavis Tire - Carlisle Rd
Service tech was great
Service tech was great, got me in and out in good time and the customer service team was very friendly.
Great service
Great service. Had a tire pressure going down. I was back on the road very quickly. Thank you for your fast dependable service.
Something has changed at the Mavis Store
I have purchased service at this Mavis Store several times since it opened and have left complementary reviews. My most recent experience was far from satisfactory. Apparently, the store has a new manager whose specialty is high pressure up-selling. The purpose of my visit was installation of new spark plugs. One would assume that gas mileage would improve after a tune up. In this case, it is the same or worse than that produced by the replaced spark plugs with over 105,000 miles on them. I also asked that a very slow leak in one tire be checked. I was told that the leak near the center of the tire tread was an old plug and "could not be fixed". Checking with some professionals, I learned that was false. Being unaware, I agreed to buy two new tires. About a week later, I noticed that the new tires looked worse than my other tires with 45,000 miles on them and didn't resemble what I was shown. I recently was told the tires were probably in the warehouse a long time and dusty. Dust washes off, these tires have been cleaned and still look old and resemble retreads. I was also charged $29.98 for what I am told is a road hazard warranty which is identified on the invoice as Extended Warranty by tread depth. The tires came with a 60,000-mile warranty but I was given no documentation for either warranty. I would also assume that I should have been asked if I wanted the "Extended" warranty but never was.

Reply from Mavis Tire - Carlisle Rd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







