Needed my RV tires mounted and balanced last minute. Manager and staff bent over backwards to fit me in with no appointment. I've always had great service at this establishment. Definitely recommend... See more
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The team at this is location is top notch. They have continued to help me maintain my recently paid off vehicle. Cody , Rico have the best customer service skills and Daimon the mechanic was completel... See more
Company replied
Arrived just before opening on a Saturday as I wanted to get a winter/summer rotation done quick. Was the first car in. Handled the rotation as expected. When I got home I realized that my winter l... See more
Storm was awesome. It was busy and he was great at coming out to diagnose my air pressure problem and give me a time when the battery of the sensor could get fixed. He was great at updating me and oth... See more
Company replied
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?

Contact info
3209 Chili Ave., 14624, Rochester, NY, United States
- 5855711390
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Needed my RV tires mounted and balanced…
Needed my RV tires mounted and balanced last minute. Manager and staff bent over backwards to fit me in with no appointment. I've always had great service at this establishment. Definitely recommend.
Very disappointed
Very disappointed. Purchased tires with 50000 mile warrant with the extra insurance they offer. At 30000 it was worn to steel. It took two weeks to get an answer due to a new system implementation. Meanwhile, my family member is driving around on this tire. Tires are rotated every oil change. The other 3 tires tread is now where near the bad tire. There answer will give 25 % off. Somehow, an obvious defective tire now cost me $400 plus for two new ones. Now I understand why the regional manager calls each day to see what business they have done. "We had some good ones today, brake flush. That's about it" The place was dead. Perhaps how the "Company" takes care of its customers is starting to show.

Reply from Mavis Tire - Chili Ave
I’ve never been to Mavis until this…
I’ve never been to Mavis until this year. This year I’ve been there twice in the last 6 months. Both times were excellent service. I walked in each time & got quick service. They got me a great deal on tires & were quick & professional

Reply from Mavis Tire - Chili Ave
Shawn and Cody did an excellent job on…
Shawn and Cody did an excellent job on my truck. That's why I bring all 6 cars to you guys!

Reply from Mavis Tire - Chili Ave
Top Notch Team …
The team at this is location is top notch. They have continued to help me maintain my recently paid off vehicle. Cody , Rico have the best customer service skills and Daimon the mechanic was completely clear in his explanation of what my car needed. No matter how many questions I have they are always willing to explain in detail what I need. The location is very welcoming and I do not mind waiting at all for the work to be completed. Even when they appear to be short staffed they continue to maintain professionalism and caring towards customer needs.

Reply from Mavis Tire - Chili Ave

Reply from Mavis Tire - Chili Ave
Long wait
Showed up on time for my 9am appointment to put on 4 brandnew snow tires. They took my car in for service at 11am. By the time they were done and checking me out, it was 1;05pm. Wish they would just say we are behind, come back in an hour or so.

Reply from Mavis Tire - Chili Ave
Great Service!
Storm was awesome. It was busy and he was great at coming out to diagnose my air pressure problem and give me a time when the battery of the sensor could get fixed. He was great at updating me and other clients on where the team was in the service. Price was fair and we will be back! I highly recommend the Chili Team of Mavis Tire!

Reply from Mavis Tire - Chili Ave
Quick rotation
Arrived just before opening on a Saturday as I wanted to get a winter/summer rotation done quick. Was the first car in. Handled the rotation as expected.
When I got home I realized that my winter lug nuts were missing. Ran right back and they found them quickly and very apologetic.
Easy and fast service
Great service
Great service. Derek was awesome.Got me in and out quick! 2 trailer tires.
Warning: Idiot alert!!
The store manager treated me like poo from the zoo. He claimed my tire which had only 2000 miles on it was too worn out to qualify for road hazard replacement because the tread was down to 4/32". I told him his measuring tool (tread depth gauge) wasn't fitting in the tread channels and that the tread was quite obviously over 6/32" but he was too arrogant to listen.
ZERO STARS, sir!

Reply from Mavis Tire - Chili Ave
I have and will recommend Mavis to family and friends.
The staff was friendly and professional. I had an oil change, tire rotation, and new wipers put on and my wait was minimal. I have had my car serviced at the Chili Center Mavis for many years now and have always had a pleasant experience!
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