Mavis Tire - Hiram Reviews 

Love this place for any brake or tire repairs!! Will is absolutely exceptional so whenever you need some repairs go to this location and ask for him to. YOU WILL NOT BE DISAPPOINTED!

My cousin had an absolutely great experience at Mavis Tires in Hiram. He said the staff was friendly, professional, and really took care of him from start to finish. He was extremely happy with the work and how everything was handled. It’s always nice hearing someone you trust have such a positive experience. Definitely sounds like a great place to go if you need tires or brake work!

Great customer service.. I had the best experience here. Will was very helpful with getting my repairs done as fast as he could. He had such a positive and reassuring attitude. He has definitely made this my permanent go to place for my car repairs

Will was so helpful and knowledgeable! I will definitely refer people to this location!

Will, was very courteous, professional, and helpful. He mad my visit feel like I was appreciated as a custome. I will definitely be shopping only from now on, and it's because of Will

Took my wife’s 2013 Chevy Cruze to the Mavis Tire on Home Depot Drive in Hiram for a simple tire rotation, balance, and alignment. The TPMS system was working perfectly when we arrived. The moment the service was done and paid for, the TPMS light started flashing and all four tire pressures showed zero.

Anyone who works on GM vehicles should know that after rotating tires, you must perform a TPMS relearn with the proper GM tool. It’s basic procedure.

When my wife went back inside to ask them to check it, the cashier (Austin Hooks) refused to even look at the car. No diagnostic, no inspection, nothing. He immediately blamed the sensors and said they “probably need to be replaced,” even though the system was fine before they touched it.

I had already bought the correct GM TPMS tool earlier that morning (because I know how these places operate). When my wife got home, I performed the relearn myself — and the system went right back to normal. No bad sensors. No malfunction. Just a tech who didn’t do the required procedure and a front desk that refused to take responsibility.

This shop showed zero professionalism and zero accountability. If they can’t handle something as basic as a TPMS relearn — or worse, refuse to even check their own work — I wouldn’t trust them with anything more than adding air to a tire.

Avoid this location.

Awesome crew here! Never a bad experience

Quality of work, friendliness of the staff

Great customer service at the front counter.

Charles and staff were awesome to work with.

This location always exceeds my expectations. Their integrity, clear communication, commitment to quality, prompt and efficient service are the reasons why I prefer Mavis Discount Tire to service my car.

Great service over all

Good and quick service.

Good people, good service. Honest opinions. Fast and reliable.

Great service

Approximately 9-10 months ago, visited store to get alignment, rotation, balance. Was told I needed to replace my tires…and, because of that need, they wouldn’t do alignment. Huh…!

Recently made appointment for 2:30pm next day. I had to put down a deposit (not much…$25) for this. Upon arrival, they told me my appointment was for 1pm. Huh? Read confirming email they sent (which I had not read…why read a confirming email…?). Email “confirmed” appointment was set for 8am. Huh!

Next…They would Not honor mileage warranty on current tires…said I had to do that thru the manufacturer. (Yes. I purchased current set of tires from Kauffman - the previous owner). They did not tell me this when I inquired (when making appointment) about warranty adjustment. Also…Previous owner (Kauffman) would adjust my cost based on warranty.

I asked for a refund of my deposit. They said a credit would come thru in a couple days. We’ll see.

I did Not purchase from Mavis this time. There are two chances that I will ever purchase from Mavis. And “slim” just left town. Same chances apply to whether I would recommend Mavis…!!!