I wouldn't recommend anyone to come to this place for car repairs or maintenance. Here's why: Last Saturday, I got four tires replaced at Mavis Tires & Brakes in Hoffman Estates. Since I don't driv... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wouldn't recommend anyone to come to this place for car repairs or maintenance. Here's why: Last Saturday, I got four tires replaced at Mavis Tires & Brakes in Hoffman Estates. Since I don't driv... See more
Company replied
Came to this location in Hoffman estates and was treated very well by the frontman jack. He was very attentive and helpful and helped us with all our issues very quickly. Great service from him! I’ll... See more
I've been a customer since this location was an NTB. The management right now is the best ever! She is approachable, reasonable and genuinely cares for the customers.
Highly recommend Brendan! Friendly and efficient service!
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
Written by the company

Think You've Seen A Lower Price?

2475 W Golf Road, 60169, Hoffman Estates, IL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Brendan! Friendly and efficient service!
Came to this location in Hoffman estates and was treated very well by the frontman jack. He was very attentive and helpful and helped us with all our issues very quickly. Great service from him! I’ll definitely come to this location again. ⭐️⭐️⭐️⭐️⭐️
I wouldn't recommend anyone to come to this place for car repairs or maintenance. Here's why:
Last Saturday, I got four tires replaced at Mavis Tires & Brakes in Hoffman Estates. Since I don't drive much, I didn't notice until Tuesday that one tire had dropped to a pressure of 14, when it should be around 35. I had to go and refill it. Thinking I'd check in over the weekend, I was shocked by what I found. It was unbelievable—they insisted it was the car owner's fault and nothing to do with them. What a coincidence, right? So, within a week, I had to replace another tire and pay for it myself. My experience here was beyond disappointing. I had planned to replace four tires, but ended up replacing five. I won't be returning to this shop again. I'd strongly advise steering clear.

Reply from Mavis Tire - Hoffman Estates
I've been a customer since this location was an NTB. The management right now is the best ever! She is approachable, reasonable and genuinely cares for the customers.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.