So sad. I wanted to believe that a box chain/corporate could actually be honest and not look at a woman coming in for an inspection as extra income. Wanted to charge me $800.00 for several issues, sc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zach at the 1710 County Route 64 Horseheads, NY store was amazing. His level of professionalism, far exceeding great! He was a pleasure to deal with. Explained all the details and was looking out for... See more
Zach and crew were able to get me in and service very quickly. Their attention to detail during my servicing was outstanding, they identified a potential future vehicle issue that I will have fixed a... See more
Terrific customer service. Willing to take the time to explain everything as well as go above and beyond to ensure their services are budget friendly!
Company replied
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
1710 County Route 64, 14845, Horseheads, NY, United States
- 6073049298
4.8
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great service here.
Went in for service on my tire...was done quickly
and all good now. Work done is never a problem here,
staff is great!
June 4, 2026
Unprompted review
Reply from Mavis Tire - Horseheads
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Always a pleasure!
November 29, 2025
Reply from Mavis Tire - Horseheads
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Terrific customer service
Terrific customer service. Willing to take the time to explain everything as well as go above and beyond to ensure their services are budget friendly!
October 5, 2025
Unprompted review
Reply from Mavis Tire - Horseheads
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Very good service!
I always get such great, courteous service at the Horseheads Mavis. They are always so helpful and willing to answer my many questions. I highly recommend them!
August 1, 2025
Reply from Mavis Tire - Horseheads
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Reply from Mavis Tire - Horseheads
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
This is the only place I take my car…
This is the only place I take my car to. I trust them completely.
June 20, 2025
Superior service completed in a timely…
Superior service completed in a timely fashion for a very reaaonable price. Wouls highly recommend!!
January 27, 2025
Outstanding attention to detail
Zach and crew were able to get me in and service very quickly. Their attention to detail during my servicing was outstanding, they identified a potential future vehicle issue that I will have fixed at Mavis within the next two weeks. Thank you!
January 25, 2025
Zach at the 1710 County Route 64…
Zach at the 1710 County Route 64 Horseheads, NY store was amazing. His level of professionalism, far exceeding great! He was a pleasure to deal with. Explained all the details and was looking out for our best interest! Mavis is lucky to have such an asset within their company.
January 23, 2025
Unprompted review
Love this place
Love this place! Everyone is very pleasant, knowledgeable and professional.
Great service! Thanks Zach for your help.
January 17, 2025
Unprompted review
Always accommodating and professional
December 12, 2024
Excellent customer service
Excellent customer service. My wait time was very minimal to have my work done.
December 6, 2024
Great customer service super friendly…
Great customer service super friendly and did the job right!
October 30, 2024
Unprompted review
Always excellent customer service!
October 23, 2024
Great staff and service
August 31, 2024
Happy repeat customer.
I didn't wait long for my service to be done and it didn't cost as much as I thought it would. I would recommend Mavis to anyone who needs service or tires for your car.
August 15, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.