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Mavis Tire - Middletown Reviews 

5
•
TrustScore 3.5 out of 5

3.6

235 Celebration Court, 19709 Middletown, DE, US

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See what reviewers are saying

Rated 5 out of 5 stars

Best customer service ever! Got an appointment the same day, ( literally called and headed right in),service was quick and efficient. Thank you Brandon, great and timely work. I appreciate you.

Rated 1 out of 5 stars

On October 4, 2026, I arrived at this Mavis location at approximately 10:47 AM. I had been instructed to drop off my two tires the previous day, around 4:00 PM, and was told that they would be... See more

Rated 5 out of 5 stars

I just want to take the time speak on my very FIRST but not LAST experience at Mavi's Tires in Middletown. I walked in & was given the warmest welcome. I was assisted promptly & the gentleman commun... See more

Rated 5 out of 5 stars

The team at the Mavis in Middletown is always above satisfactory! Drew is always professional and is very informative. Always go to them for my car, my mothers, as well as mine!


Company details

Written by the company

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 235 Celebration Court, 19709, Middletown, DE, United States

  • 3025490222

3.6

Average

TrustScore 3.5 out of 5

5 reviews

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Replied to 31% of negative reviews

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3.6

All reviews

(5)

3,782 reviews in the last 12 months

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Rated 1 out of 5 stars

On October 4

On October 4, 2026, I arrived at this Mavis location at approximately 10:47 AM. I had been instructed to drop off my two tires the previous day, around 4:00 PM, and was told that they would be replaced first thing the following morning.

Mavis opened at 9:00 AM, so I arrived approximately one hour and 47 minutes after opening. I spoke with one of the shop employees, who told me, “Your tires are not ready yet. We will get to it.”

I reiterated that I had dropped the tires off the previous day around 4:00 PM because I was told they would be replaced first thing in the morning. After I said this, the employee became very animated and raised his voice toward me in a manner that made me feel as though the situation could become confrontational or physical.

I found this behavior completely unacceptable and unprofessional. As a customer, I should be able to ask about the status of my service without being spoken to or approached in an aggressive manner.

I am requesting that Mavis management review this incident and address the employee’s behavior appropriately. I would also like an explanation as to why my tires were not completed as I was told they would be.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service ever! Got an appointment the same day, ( literally called and headed right in),service was quick and efficient. Thank you Brandon, great and timely work. I appreciate you.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

This location is great

This location is great! My tire needed to be plugged and they immediately took care of me & made sure I was able to be safe on the road! Definitely will be using this location.

March 19, 2026
Unprompted review
Mavis Tire - Middletown logo

Reply from Mavis Tire - Middletown

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

William

I just want to take the time speak on my very FIRST but not LAST experience at Mavi's Tires in Middletown. I walked in & was given the warmest welcome. I was
assisted promptly & the gentleman communicated throughout my whole service process explaining the process & answered ALL of my 50 questions that I had. I definitely would like to recognize WILLIAM for the exceptional, respectful & helpful customer service "William" remaining cool, calm & collective as I came in HOT about my car issues. He was able to assist me & I was completely satisfied with his customer service. Im definitely going to be back soon.

August 25, 2025
Unprompted review

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