Max Guitar Reviews 

I bought a used guitar that had to be shipped and the team was very helpful and quite quick to respond. Overall I am very satisfied with the purchase, and the help and support I got. One very very small comment I would have is it would be nice to get an e-mail when the item is shipped out, as I did not get any notification nor a response from the shop for 3 days, and finally 1 day before delivery I got a message from UPS that the guitar will arrive the next day. The shipping was fast and I am really happy so this really a minor thing.

I wanted to order a guitar on their website but I had several questions.
I was able to contact them by email and Whatsapp and they quickly answered all my questions.
I was worried because the guitar had no case but it was shipped fast and bulletproof packed.
It was also perfectly setup to my preferences.
Thank you!

First of all, I chose a great guitar from Max Guitar. She got to me on time and safely. Sounds wonderful!!! and just feels fabulous.

But what is also worth mentioning is that the support is so personal and nice and that is really worth a lot. most notably:-)

Very good professional service. Arranged a zoom demonstration as I was not able to go to the store because of Covid. Very helpful staff and the guitar arrived 2 days later. Very well packaged in 2/3 boxes and bubblewrap. Guitar was even better than it came across on Zoom.

Once again, very good and fast service with these guys. Last time i was looking one certain guitar and here is were i found it, nowhere else in Europe at that time. Same thing now with couple of new effect pedals. Im a happy guy from small town in Finland, once again !!

I have been buying about 5 or 6 guitars at Max Guitar for the last 10 years and they have always given me good deals for exellent guitars. I just gott my hands on a new one and did a great deal on it with them. even offered to pick up the trade-inn at the country i live, how is that for service.

On top of that they really know their business and guitars. I will definately come back, this i my kinda place.

Excellent service and communication.They accepted my CS JB in part exchange at a decent price. The new one came in perfect condition and also had decent pricing. The whole purchase process was easy and straight forward. I can only recommend these guys! Thank you very much.

Very kind and they took a lot of interest and time to prepare the guitar for my daughter. Very knowledgeable and experts in their fields

First of all, Max Guitar is your "little" Guitar Store that treats you as a customer really well. They ship fast and if you have questions they are glad to help you.
Online Guitar Shopping couldnt be better!

My first review on Trustpilot but an important one as I really would like to emphasize how great my whole online experience with Max Guitar was. From the beginning (first Emails about the guitar I was looking for) to the (perfect, fast and safe) delivery of my dream guitar. Everything was nice and professionell, the contact was always really friendly. Will definitely visit Max Guitar in the future again, as soon as my equipment has to be expanded :)

I ordered 2 x D'Angelico guitars for delivery to the UK after an exchange of messages and phonecalls about the customs and VAT charges etc. The guitars arrived safely and were not only exactly as described, but actually better! In fact I couldn't be happier with the instruments, and the friendly attentive and courteous service provided.

I have never written a review before! This time it’s necessary, cause Robbert and his team did a great job supporting me with my Two Rock Amp … and that was definitely more that you could expect. Thanks a lot!!!

Was shopping around for a new Telecaster, so I paid a visit to Max Guitar's retail store in Scheveningen.
Staff is helpful and unhurried, got to try out a large selection of guitars and left with the one I liked best and a matching beautiful case. They gave me a good deal on a trade-in guitar as well.
Couldn't be happier with their service!

Great service

Last satuday I came for a small american sized wrench for my Fender tremelo bridge. The man in the tune shop gave me one of his own stock for free. That’s what I call service. They even straigtend the neck an gave free advice hoe to adjust the bridge . Many thanks. Kind regards Ruud Noorlander

Very good deal and received my guitar in 2 days. Packaging was very secure. Rock on!

Simply one of the best. They convey passion to you and the people are extremely willing and human

After having an electronic issue with my ES335 I went to the store an hour before closing time expecting to drop the guitar off for a repair and unexpectedly the guy from the repair staff fixed it directly and I got a working guitar back within 30 minutes.

First experience with the guys at Max Guitar and it was a real pleasure. I asked for a guitar model and they sent me high quality pictures of their available items in stock for me to choose from. They reserve the one I wanted at no cost. Communication was very fast and extremely friendly. They provided honest advice and delivered as promised: Shipped the day of purchase. Arrived as expected. Awesome awesome! They are now my number 1 music instrument shop. Thanks!!

Their customer support is great: the response time is crazy short, even on Sundays; answers are direct and useful; delivery time is good; shipment prices are reasonable... In short, really good service.

The guitar I bought is, of course, impecable.

I would certainly do business with Max Guitars again.

My 14-year old son brought in his guitar today; he got a VIP-treatment by one of the friendly and skillful staff-members. Turned out my son ruined the internal wire of the input jack, and it was repaired while we spent some time in the shop; looking at and trying some of the amazing guitars. We left the shop with a fixed guitar and a my son had the sure feeling he was seen and treated as a serious musician.