Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more
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Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more
Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more
I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more
Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Pharmacy
- Skin Care Clinic
Written by the company
Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.
Contact info
3117 38th Avenue, 11101, long Island city, United States
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
Hasn’t replied to negative reviews
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MAX-Quality!
Quality products at quality prices. I love my order. My atomizer alone looks so expensive! It has the look AND feel of leather!! Thank you so much!

Reply from Maxaroma.com
I paid for expedited shipping for an…
I paid for expedited shipping for an order so I could receive it before going on holiday. The store had run out of the item but never contacted me to let me know. I wasn't even aware there was an issue until I inquired about the order status several days after my order should have been shipped. Customer service refused to make a substitution for another item from the exact same brand with the exact same price. All-in-all a truly disappointing experience from a company I'd previously held in high regard.
Very happy with purchases
Very happy with purchases. Everything came very quickly and were packaged securely. Communication on updates about my order were received each step of the way. I highly recommend this company for all your perfume or cologne needs.

Reply from Maxaroma.com
The price and return policy are…
The price and return policy are excellent. Delivery was on time as well with great packaging. I liked the perfume very much. It was genuine and not a knock off. This was very important because I feel that I have been deceived on at least one other occasion. I will buy from Maxaroma again when I need more.

Reply from Maxaroma.com
I have placed five orders from…
I have placed five orders from Maxaroma. Each time, they have delivered as advertised- quickly and without changes or errors in my orders.

Reply from Maxaroma.com
Fast delivery and good quality
The fragrances were delivered quickly and securely packaged. The travel size containers are high quality and nice looking.

Reply from Maxaroma.com
Super late order
First my order is creat BUT. the only problem UPS make my order super late first by Thursday then by Friday now they Sai by Monday I need it this today because my flight going out the country n this a great gift for my parents but maxaroma & ups made it super bad big disappointment

Reply from Maxaroma.com
Fast shipping and great deals
Fast shipping and great deals! I would have liked to pick the samples, but it is interesting to try fragrances that I have never heard of

Reply from Maxaroma.com
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