I requested change of ownership for a business and the request went through smoothly. I had heard that there might be delays and a alot of back and forth and document requests but that wasn't the case... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Having dealt with Laurence @ Maxen Power I can say 100% he has gone above and beyond to help resolve the outstanding situation with The Commercial Hotel (Uppermill) and he is a great asset to Maxe... See more
Company replied
Very helpful on the phone, sorted any issues there and then. Slightly disappointed I didn’t receive invoices straight away but that was resolved and direct debit has been altered to ensure debt is n... See more
Company replied
Haseeb paracha is delivered excellent customer service. He is always very helpful and curious. He goes extra miles whenever we require help. He is a truly great ambassador for his company.
Company replied
Company details
Written by the company
Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.
Contact info
Olympic House, 28-42 Clements Road, Ilford, Essex, , IG1 1BA, London, United Kingdom
- 0207-9-303030
- support@maxenpower.com
- maxenpower.com
4.5
Excellent
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Viet house limited
Excellent, good communication, very helpful with all my questions
April 9, 2026
Unprompted review
Reply from Maxen Power
Dear Tony Lam,
Thank you for your thoughtful feedback!
I am glad our team could communicate clearly and support you with all your questions. We are always here whenever you need support.
Best regards
Team@Maxen
Reply from Maxen Power
Hi Edriss Smith,
I am really glad that our support team could assist you and that you found us helpful. If there is ever anything else you need, we are always here to help. Thank you for your feedback!
Best regards
Team@Maxen
Wrong way
How much I was happy from From Sera unfortunately their Business team are unit ready to counting real and they prepared big bill with out reason.
I didn’t used any Gas meter and three Fase electricity Meter.
Still I waiting someone who has responded about this big….
April 3, 2026
Unprompted review
Reply from Maxen Power
Hi,
I am genuinely sorry to see the frustration this might have caused. It makes us sad when things do not go smoothly, and clearly, we have let you down this time. I have already raised your concern with the relevant team, and your account manager has already been in touch with you to provide the assistance you needed. I appreciate your patience, and I will personally make sure that all your concerns are addressed till your satisfaction.
In case you still have any unresolved concerns, you are welcome to connect with us at escalations@maxenpower.com so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to improve.
Best regards,
Ansel
Very happy about deal I got offered…
Very happy about deal I got offered from the agent
April 8, 2026
Unprompted review
Reply from Maxen Power
Dear Gentjan,
Thank for taking time to share your feedback! It’s great to know our team was able to provide something that worked well for you. Thank you for choosing us!
Best regards
Team@Maxen
Reply from Maxen Power
Dear Customer,
Thank you for your kind feedback! We are really pleased to know you had an excellent experience with us. We appreciate your support and look forward to assisting you again.
Best regards
Team@Maxen
Iam calling good costumer service and I…
Iam calling good costumer service and I talk to mr hamza was very good service and nice costumer service
April 8, 2026
Unprompted review
Reply from Maxen Power
Dear Soran Salim
Thank you so much for your kind words! We are really glad to hear that you had a positive experience and that our support agent was able to assist you effectively.
Providing friendly and helpful service is very important to us, so it’s great to know this was reflected in your interaction. We truly appreciate you taking the time to share your feedback and look forward to supporting you again.
Best regards,
Team@Maxen
The service is very good
The service is very good, highly recommend but they are very expensive.
April 8, 2026
Unprompted review
Reply from Maxen Power
Hi,
That is exactly what we are aiming for. We put a lot of heart into our service to make sure our customers are satisfied, so I’m happy to hear that it showed.
Best regards,
Team @ Maxen
My assistant Alice was very…
My assistant Alice was very accommodating,patient and helpful. Which made the experience quite pleasant.
Well done Alice , thank you.
Regards
Saxon Horn pub company limited.
April 8, 2026
Unprompted review
Reply from Maxen Power
Hi,
We are so glad our support representative was able to make your experience a pleasant one. Positive reviews like yours always keep us energised to keep providing the best service for all our customers.
Best regards,
Team @ Maxen
It was great experience with Maxen powe
It was great experience with Maxen power
April 8, 2026
Unprompted review
Reply from Maxen Power
Dear Abdul Azim,
This is so great to hear! We always want to make sure the experience is as smooth as possible, so I am really glad we hit the mark for you. Should you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Imran Khan,
Glad we could help! We are always working hard to make sure everything runs smoothly on our end, so it is a huge win knowing you are happy with the service.
Best regards,
Team @ Maxen
Sailesh Joshi
Customer service was very helpful and resolved my issue satisfactorily
Sailesh Joshi
April 8, 2026
Unprompted review
Reply from Maxen Power
Hi,
Really glad you have had a good run with us. We are always working hard on our end to keep the service straightforward and professional, so it is great to get your kind feedback. We will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Very happy with the service.
April 8, 2026
Unprompted review
Reply from Maxen Power
Hi,
Thank you for your positive feedback. There is nothing better than when everything just works exactly how it is supposed to. Really appreciate you taking the time to share your experience, it is a huge win for the team here knowing you are happy.
Best regards,
Team @ Maxen
Reply from Maxen Power
Hi,
Thank you for letting us know! It is good to hear that everything is going smoothly so far. We will keep working hard on our end to make sure the service stays reliable and straightforward for you.
Best regards,
Team @ Maxen
Quick response back from email...
Quick response back from email...
From monks retreat
April 8, 2026
Unprompted review
Reply from Maxen Power
Hi,
Thank you for your kind words! We are pleased to hear the team hit the mark for you. Hope everything is going well at Monks Retreat, and we will always be here to help whenever you need.
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Angela Robinson,
Glad we could help out. There is nothing better than when everything works exactly as it is supposed to, and that's what we strive to provide. Thanks for the recommendation and for being with us!
Best regards,
Team @ Maxen
Excellent customer service from Bandial…
Excellent customer service from Bandial always helpful an attention to detail. Always willing to help and work out any issues.
April 7, 2026
Unprompted review
Reply from Maxen Power
Hi,
That is great to hear! Really glad you have had such a good run with us so far. Knowing you would recommend us is the best compliment we can get, so thank you so much!
Best regards,
Team @ Maxen
Reply from Maxen Power
Hi,
Thank you for taking the time to leave a 5-star review! We are so happy that you found our service helpful. We strive to deliver hassle-free service for all our customers, and we will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Very happy with maxen power and the…
Very happy with maxen power and the call handler (shuni) very prompt handling
April 3, 2026
Unprompted review
Reply from Maxen Power
Dear Sheraz Waheed,
Love hearing this. There is nothing better than picking up the phone and getting someone who actually knows their stuff and handles it straight away. Our team is great at that, so it is a huge win for us knowing you felt well looked after.
Best regards,
Team @ Maxen
Good service!
April 3, 2026
Unprompted review
Reply from Maxen Power
Hi.
Glad we could help! There is nothing better than when things just work exactly how they are supposed to. We really appreciate you taking a second to let us know that our efforts reflected that for you.
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Bilal,
We are happy to hear this. Our support representative is a star and always goes the extra mile to make things easy for everyone, so we are really glad he was able to look after you properly. We are always here to help whenever you need us.
Best regards,
Team @ Maxen
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